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Vista - SP1 doesn't fix "Windows Explorer has stopped responding." Ready toput my fista through vista!

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Old 04-01-2008   #11 (permalink)
boeroboy


 
 

Re: SP1 doesn't fix "Windows Explorer has stopped responding." Readyto put my fista through vista!

> If I bet you that you had HHD Software's Hex Editor on your system, would I
Quote:

> be right? I'm betting strongly that that's on your system. What do they
> say about this crash?
>
> If you remove that Hex Editor from your system, does this crash go away? I
> bet it does. =)
Now how's a feller like you know to ask a silly question like that?
I'll try to remove HHD when I get home. Thanks for the tip.

My System SpecsSystem Spec
Old 04-01-2008   #12 (permalink)
boeroboy


 
 

Re: SP1 doesn't fix "Windows Explorer has stopped responding." Readyto put my fista through vista!

> > If I bet you that you had HHD Software's Hex Editor on your system, would I
Quote:
Quote:

> > be right? I'm betting strongly that that's on your system. What do they
> > say about this crash?
>
Quote:

> > If you remove that Hex Editor from your system, does this crash go away? I
> > bet it does. =)
>
> Now how's a feller like you know to ask a silly question like that?
> I'll try to remove HHD when I get home. Thanks for the tip.
:-p
How the heck did they manage that? Shell context menu extensions?
So much for protected memory.
My System SpecsSystem Spec
Old 04-01-2008   #13 (permalink)
zachd [MSFT]


 
 

Re: SP1 doesn't fix "Windows Explorer has stopped responding." Ready to put my fista through vista!


When things are operating within your process, you limit your opportunities
to keep them from doing strange things. =\

What did their support team say about this?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
<boeroboy@xxxxxx> wrote in message
news:8432d0c6-a0b2-4b0f-ba6c-c75bdf1fcced@xxxxxx
Quote:
Quote:
Quote:

>> > If I bet you that you had HHD Software's Hex Editor on your system,
>> > would I
>> > be right? I'm betting strongly that that's on your system. What do
>> > they
>> > say about this crash?
>>
Quote:

>> > If you remove that Hex Editor from your system, does this crash go
>> > away? I
>> > bet it does. =)
>>
>> Now how's a feller like you know to ask a silly question like that?
>> I'll try to remove HHD when I get home. Thanks for the tip.
>
> :-p
> How the heck did they manage that? Shell context menu extensions?
> So much for protected memory.

My System SpecsSystem Spec
Old 04-03-2008   #14 (permalink)
boeroboy


 
 

Re: SP1 doesn't fix "Windows Explorer has stopped responding." Readyto put my fista through vista!

I didn't ask their support team. Their shell context menu is my
guess. Plenty of hex editors out there for me leave HHD installed.
So is there a chance that in the near future, people who have my
problem might get a useful response from the "known solutions for this
problem" feature? You seemed to handle it pretty well. Forget the
search dog, clippy the paper clip, and install wizard. I want a zachd
popup to show up and check my list of installed apps against a list of
known offenders! :-)

John

Quote:

> When things are operating within your process, you limit your opportunities
> to keep them from doing strange things. =\
>
> What did their support team say about this?
>
Quote:

> > :-p
> > How the heck did they manage that? Shell context menu extensions?
> > So much for protected memory.
My System SpecsSystem Spec
Old 04-04-2008   #15 (permalink)
zachd [MSFT]


 
 

Re: SP1 doesn't fix "Windows Explorer has stopped responding." Ready to put my fista through vista!


What are the fault buckets for these errors according to the Problem Reports
and Solutions Center control panel?

These shouldn't happen on a well-configured system, but it's possible that
all sorts of things could be on any given system. =\

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"maeve" <meathome@xxxxxx> wrote in message
news:%23u5H4O4kIHA.464@xxxxxx
Quote:

> Yes exactly the same, I thought that maybe my programs I had for XP might
> work but no! WMP would not open either but OK with SP1 uninstalled. I
> also thought we might get the filmstrip like we used to in XP, but no.
> Maybe SP2 might be better but I won't hold my breath. I also get Windows
> Explorer not responding, as a matter of fact I get that all the time. I
> changed to Firefox from IE but still get the same thing with that. What's
> good about Vista? Could someone tell me?
>
>
> <boeroboy@xxxxxx> wrote in message
> news:827a8756-1734-44f3-a4bc-3a4a13cb1e05@xxxxxx
Quote:

>> LAME LAME LAME! All excited to find Vista SP 1 to finally get rid of
>> frequent "Windows Explorer has stopped responding" errors? Don't hold
>> your breath. I just sat through an hour install over my Vista Home
>> Premium x32 with baited breath only to start breathing fire as 5
>> minutes into my experience with SP1 has left me in exactly the same
>> position.
>>
>> Does anybody else still have this problem?
>

My System SpecsSystem Spec
Old 04-06-2008   #16 (permalink)
BoeroBoy


 
 

Re: SP1 doesn't fix "Windows Explorer has stopped responding." Readyto put my fista through vista!

See post above - Mar 30

Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6000.16549
Application Timestamp: 46d230c5
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000005
Exception Offset: 00042e7b
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

Extra information about the problem
Bucket ID: 529202582

After SP1:
Problem signature
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6001.18000
Application Timestamp: 47918e5d
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000005
Exception Offset: 00047dd2
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Extra information about the problem
Bucket ID: 636205138
Quote:

> What are the fault buckets for these errors according to the Problem Reports
> and Solutions Center control panel?
>
> These shouldn't happen on a well-configured system, but it's possible that
> all sorts of things could be on any given system. =\
My System SpecsSystem Spec
Old 04-17-2008   #17 (permalink)
CBritton


 
 

Re: SP1 doesn't fix "Windows Explorer has stopped responding." Rea

I have 2 brand new Vista certified machines running Vista, I use Ultimate and
my wife uses Home Premium. I see the explorer hang now and then in Ultimate
and I run a fairly complex setup when it comes to applications. My wife sees
the problem several times a week since SP1 was installed. I have her running
in a simple non priviledged environment and all she does is use Outlook and
IE as they came out of the box NO ADDONS!

I read this thread because I was looking for solutions and all I got for the
most part was people pointing fingers at everything but the real problem.

If I wanted an operating system that would only allow me to run a
preconfigured menu of software I would buy an Apple. But no, I want the
flexibility of having an OS that is secure but still configurable enough to
give me a good user experience. Too many people in this discussion jumped
directly from the real problem to a solution that suits their own fantasies.

Finally the guy who started the conversation innocently and earnestly asking
for help provided the MS dude with the "buckets" and that is where the
solution search ended some 11 days ago. I guess the info wasn't as
enlightening as had been hoped.

This thread is a waste of time.

"BoeroBoy" wrote:
Quote:

> See post above - Mar 30
>
> Problem Event Name: APPCRASH
> Application Name: Explorer.EXE
> Application Version: 6.0.6000.16549
> Application Timestamp: 46d230c5
> Fault Module Name: ntdll.dll
> Fault Module Version: 6.0.6000.16386
> Fault Module Timestamp: 4549bdc9
> Exception Code: c0000005
> Exception Offset: 00042e7b
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>
> Extra information about the problem
> Bucket ID: 529202582
>
> After SP1:
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: explorer.exe
> Application Version: 6.0.6001.18000
> Application Timestamp: 47918e5d
> Fault Module Name: ntdll.dll
> Fault Module Version: 6.0.6001.18000
> Fault Module Timestamp: 4791a7a6
> Exception Code: c0000005
> Exception Offset: 00047dd2
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 1033
> Additional Information 1: fd00
> Additional Information 2: ea6f5fe8924aaa756324d57f87834160
> Additional Information 3: fd00
> Additional Information 4: ea6f5fe8924aaa756324d57f87834160
>
> Extra information about the problem
> Bucket ID: 636205138
>
Quote:

> > What are the fault buckets for these errors according to the Problem Reports
> > and Solutions Center control panel?
> >
> > These shouldn't happen on a well-configured system, but it's possible that
> > all sorts of things could be on any given system. =\
>
My System SpecsSystem Spec
Old 04-18-2008   #18 (permalink)
zachd [MSFT]


 
 

Re: SP1 doesn't fix "Windows Explorer has stopped responding." Ready to put my fista through vista!


As noted in the other diverged thread, this was caused by HHD Software's Hex
Editor, where BoeroBoy I believe confirmed that removing that bad software
stopped this crash from occuring.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"BoeroBoy" <boeroboy@xxxxxx> wrote in message
news:fd9b3aef-77e5-419f-8774-2deff91c36d9@xxxxxx
Quote:

> See post above - Mar 30
>
> Problem Event Name: APPCRASH
> Application Name: Explorer.EXE
> Application Version: 6.0.6000.16549
> Application Timestamp: 46d230c5
> Fault Module Name: ntdll.dll
> Fault Module Version: 6.0.6000.16386
> Fault Module Timestamp: 4549bdc9
> Exception Code: c0000005
> Exception Offset: 00042e7b
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>
> Extra information about the problem
> Bucket ID: 529202582
>
> After SP1:
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: explorer.exe
> Application Version: 6.0.6001.18000
> Application Timestamp: 47918e5d
> Fault Module Name: ntdll.dll
> Fault Module Version: 6.0.6001.18000
> Fault Module Timestamp: 4791a7a6
> Exception Code: c0000005
> Exception Offset: 00047dd2
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 1033
> Additional Information 1: fd00
> Additional Information 2: ea6f5fe8924aaa756324d57f87834160
> Additional Information 3: fd00
> Additional Information 4: ea6f5fe8924aaa756324d57f87834160
>
> Extra information about the problem
> Bucket ID: 636205138
>
Quote:

>> What are the fault buckets for these errors according to the Problem
>> Reports
>> and Solutions Center control panel?
>>
>> These shouldn't happen on a well-configured system, but it's possible
>> that
>> all sorts of things could be on any given system. =\

My System SpecsSystem Spec
Old 04-18-2008   #19 (permalink)
zachd [MSFT]


 
 

Re: SP1 doesn't fix "Windows Explorer has stopped responding." Rea


I apologize for the confusion - if you read the rest of the thread with
BoeroBoy, you'll notice that I correctly and quickly identified this as
being caused by a bad third party editor that was corrupting memory. In
this case, it was HHD Software Hex Editor which was causing *his* issue.
You'll note I posted that response back on 3/30. I certainly am *not*
actual support and am generally off busy working hard to do great things for
you, but I try to be relatively responsive. =)

It is extremely unlikely that any two crashes on Windows on two different
people's machines are related, so if you do not supply your specific crash
data (
http://zachd.com/pss/pss.html#bucket
can help you look that if you don't know how), it is probably going to be
impossible for the average person to do more than guess wildly at the local
cause.

So: Hey, what's the specific data for your crash of interest? =)

-Zach
--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"CBritton" <CBritton@xxxxxx> wrote in message
news:71493279-A38C-4E93-9D30-D132CB69AD3D@xxxxxx
Quote:

>I have 2 brand new Vista certified machines running Vista, I use Ultimate
>and
> my wife uses Home Premium. I see the explorer hang now and then in
> Ultimate
> and I run a fairly complex setup when it comes to applications. My wife
> sees
> the problem several times a week since SP1 was installed. I have her
> running
> in a simple non priviledged environment and all she does is use Outlook
> and
> IE as they came out of the box NO ADDONS!
>
> I read this thread because I was looking for solutions and all I got for
> the
> most part was people pointing fingers at everything but the real problem.
>
> If I wanted an operating system that would only allow me to run a
> preconfigured menu of software I would buy an Apple. But no, I want the
> flexibility of having an OS that is secure but still configurable enough
> to
> give me a good user experience. Too many people in this discussion jumped
> directly from the real problem to a solution that suits their own
> fantasies.
>
> Finally the guy who started the conversation innocently and earnestly
> asking
> for help provided the MS dude with the "buckets" and that is where the
> solution search ended some 11 days ago. I guess the info wasn't as
> enlightening as had been hoped.
>
> This thread is a waste of time.

My System SpecsSystem Spec
Old 04-18-2008   #20 (permalink)
CBritton


 
 

Re: SP1 doesn't fix "Windows Explorer has stopped responding." Rea

Thanks for clearing the dust on the guy with the HEX editor problem. I can
give you full assurance that my wife thinks HEX is some kind of "spell"
placed on someone by a witch. As I said her system is right out of the box
and all she uses are IE 7 and Outlook 2003 and occasionally plays solitaire.

It is not important to me whether these are unique problems in Microsoft's
view. In my view, and you can share it by Googling the problem description,
this problem is widespread and the only thing it is unique to is Windows
Vista. I will happily post the error dumps for several of these crashes that
have occurred in the past couple of days as soon as I can.

"zachd [MSFT]" wrote:
Quote:

>
> As noted in the other diverged thread, this was caused by HHD Software's Hex
> Editor, where BoeroBoy I believe confirmed that removing that bad software
> stopped this crash from occuring.
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
> "BoeroBoy" <boeroboy@xxxxxx> wrote in message
> news:fd9b3aef-77e5-419f-8774-2deff91c36d9@xxxxxx
Quote:

> > See post above - Mar 30
> >
> > Problem Event Name: APPCRASH
> > Application Name: Explorer.EXE
> > Application Version: 6.0.6000.16549
> > Application Timestamp: 46d230c5
> > Fault Module Name: ntdll.dll
> > Fault Module Version: 6.0.6000.16386
> > Fault Module Timestamp: 4549bdc9
> > Exception Code: c0000005
> > Exception Offset: 00042e7b
> > OS Version: 6.0.6000.2.0.0.768.3
> > Locale ID: 1033
> > Additional Information 1: 8d13
> > Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> > Additional Information 3: 8d13
> > Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
> >
> > Extra information about the problem
> > Bucket ID: 529202582
> >
> > After SP1:
> > Problem signature
> > Problem Event Name: APPCRASH
> > Application Name: explorer.exe
> > Application Version: 6.0.6001.18000
> > Application Timestamp: 47918e5d
> > Fault Module Name: ntdll.dll
> > Fault Module Version: 6.0.6001.18000
> > Fault Module Timestamp: 4791a7a6
> > Exception Code: c0000005
> > Exception Offset: 00047dd2
> > OS Version: 6.0.6001.2.1.0.768.3
> > Locale ID: 1033
> > Additional Information 1: fd00
> > Additional Information 2: ea6f5fe8924aaa756324d57f87834160
> > Additional Information 3: fd00
> > Additional Information 4: ea6f5fe8924aaa756324d57f87834160
> >
> > Extra information about the problem
> > Bucket ID: 636205138
> >
Quote:

> >> What are the fault buckets for these errors according to the Problem
> >> Reports
> >> and Solutions Center control panel?
> >>
> >> These shouldn't happen on a well-configured system, but it's possible
> >> that
> >> all sorts of things could be on any given system. =\
>
>
>
My System SpecsSystem Spec
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