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Vista Tutorial - SP1 doesn't fix "Windows Explorer has stopped responding." Ready toput my fista through vista!

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Old 03-30-2008   #1 (permalink)
boeroboy
Guest


 
 

SP1 doesn't fix "Windows Explorer has stopped responding." Ready toput my fista through vista!

LAME LAME LAME! All excited to find Vista SP 1 to finally get rid of
frequent "Windows Explorer has stopped responding" errors? Don't hold
your breath. I just sat through an hour install over my Vista Home
Premium x32 with baited breath only to start breathing fire as 5
minutes into my experience with SP1 has left me in exactly the same
position.

Does anybody else still have this problem?

My System SpecsSystem Spec
Old 03-30-2008   #2 (permalink)
zachd [MSFT]
Guest


 
 

Re: SP1 doesn't fix "Windows Explorer has stopped responding." Ready to put my fista through vista!


What's the fault information for this crash according to the Problem Reports
and Solutions Center control panel?
http://zachd.com/pss/pss.html#bucket
will help you look that up if you don't know how.

It's extremely unlikely that Microsoft would ever be able to fix every cause
of induced crashes on your system without simply locking the system down so
you can't plug anything at all in. While Explorer itself goes through
massive testing (and when errors slip through, QFEs and that sort of thing
cover the failures), it's easily possible for third parties to plug into
Explorer, and most of those don't have the kajillion hours of testing that
Explorer gets before it ships. =(

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

<boeroboy@xxxxxx> wrote in message
news:827a8756-1734-44f3-a4bc-3a4a13cb1e05@xxxxxx
Quote:

> LAME LAME LAME! All excited to find Vista SP 1 to finally get rid of
> frequent "Windows Explorer has stopped responding" errors? Don't hold
> your breath. I just sat through an hour install over my Vista Home
> Premium x32 with baited breath only to start breathing fire as 5
> minutes into my experience with SP1 has left me in exactly the same
> position.
>
> Does anybody else still have this problem?

My System SpecsSystem Spec
Old 03-30-2008   #3 (permalink)
boeroboy
Guest


 
 

Re: SP1 doesn't fix "Windows Explorer has stopped responding." Readyto put my fista through vista!

Thanks for the humble curiosity. I realize a clean system does not
have the crashes, but it's not like Windows Explorer is being closed
by malware. Would it bother to report the crash if that were the
case? I would expect it to handle itself a little better given all
the security and UAC. Not to mention I've heard this complaint in
several forums about several different systems. I've tried clearing
out malware several times. It would be nice to do a repair install
off a disc. Of course PCs don't come with discs any more - just
recovery partitions - and any attempt to repair install using an OEM
disc will invalidate my ASUS Vista activation key.

Eek and now I find that the search context menu has been taken out? I
see forums that confirm it. Unacceptable :-( Sorry, but I'm backing
out SP1.

Thanks for monitoring the feedback though.
J
Quote:

> What's the fault information for this crash according to the Problem Reports
> and Solutions Center control panel?
> http://zachd.com/pss/pss.html#bucket
> will help you look that up if you don't know how.
>
> It's extremely unlikely that Microsoft would ever be able to fix every cause
> of induced crashes on your system without simply locking the system down so
> you can't plug anything at all in. While Explorer itself goes through
> massive testing (and when errors slip through, QFEs and that sort of thing
> cover the failures), it's easily possible for third parties to plug into
> Explorer, and most of those don't have the kajillion hours of testing that
> Explorer gets before it ships. =(
My System SpecsSystem Spec
Old 03-30-2008   #4 (permalink)
boeroboy
Guest


 
 

Re: SP1 doesn't fix "Windows Explorer has stopped responding." Readyto put my fista through vista!

Sorry I missed this. And I hate to be a brat in this post. I'm
settling down now (breathe..) haha. Interestingly enough, the bucket
changed after Vista. Not sure if there is a different checksum
involved or what, but before SP1 the info was:
Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6000.16549
Application Timestamp: 46d230c5
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000005
Exception Offset: 00042e7b
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

Extra information about the problem
Bucket ID: 529202582


After SP1:
Problem signature
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6001.18000
Application Timestamp: 47918e5d
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000005
Exception Offset: 00047dd2
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Extra information about the problem
Bucket ID: 636205138

Thanks
J
Quote:

> What's the fault information for this crash according to the Problem Reports
> and Solutions Center control panel?
> http://zachd.com/pss/pss.html#bucket
> will help you look that up if you don't know how.
My System SpecsSystem Spec
Old 03-30-2008   #5 (permalink)
Newbie


Join Date: Mar 2008
Vista Ultimate 64
 
 

Re: SP1 doesn't fix "Windows Explorer has stopped responding." Ready toput my fista

I share your pain. Every problem I reported to Microsoft via their Customer Experience thingy or whatever it was called is unresolved in SP1. Dud links that don't work, IE crashing, Explorer hangs itself every time I try to pick up a folder and move it etc ad infinitum. I thought being part of the feedback process might pay dividends. Of course not. I wasted my time only to have more of my time wasted by an inadequate OS.

Good Luck.
My System SpecsSystem Spec
Old 03-30-2008   #6 (permalink)
bandjt
Guest


 
 

Re: SP1 doesn't fix "Windows Explorer has stopped responding." Ready toput my fista through vista!


Hi Clarky

Yes I still have the same problem with Explorer after installing SP1, I
also now have a situation where Vista appears to start normally but then
stops responding after a few minutes, I gave up after 12 minutes this
morning, it appears that switching it off, rebooting in safe mode then
restarting clears the problem but it's a PAIN. I have a support request
in to Microsoft.

Jill


--
bandjt
Posted via http://www.vistaheads.com

My System SpecsSystem Spec
Old 03-31-2008   #7 (permalink)
C.B.
Guest


 
 

Re: SP1 doesn't fix "Windows Explorer has stopped responding." Ready to put my fista through vista!



<boeroboy@xxxxxx> wrote in message
news:827a8756-1734-44f3-a4bc-3a4a13cb1e05@xxxxxx
Quote:

> LAME LAME LAME! All excited to find Vista SP 1 to finally get rid of
> frequent "Windows Explorer has stopped responding" errors? Don't hold
> your breath. I just sat through an hour install over my Vista Home
> Premium x32 with baited breath only to start breathing fire as 5
> minutes into my experience with SP1 has left me in exactly the same
> position.
>
> Does anybody else still have this problem?
Boeroboy,

I've been using Vista since it was released to the public and I've
never had Windows Explorer crash or fail to respond. But then again, I only
have two IE Add-ons and I don't use incompatible software and/or improper
configurations. Maybe I'm just lucky.
Also, in the same time period, I've only had IE fail to respond one
time.

C.B.


--
It is the responsibility and duty of everyone to help the underprivileged
and unfortunate among us.

My System SpecsSystem Spec
Old 03-31-2008   #8 (permalink)
zachd [MSFT]
Guest


 
 

Re: SP1 doesn't fix "Windows Explorer has stopped responding." Ready toput my fista through vista!


What's the fault information for those crashes according to the Problem
Reports
and Solutions Center control panel?
http://zachd.com/pss/pss.html#bucket
will help you look that up if you don't know how.

If a response is available for your crash, you'll get a response upon Check
for Solutions. Otherwise, the error gets compiled and queued for analysis
when submitted.

I pretty regularly help resolve these issues - they certainly do get looked
into.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Clarky" <Clarky.373xl2@xxxxxx-mx.forums.net> wrote in message
news:Clarky.373xl2@xxxxxx-mx.forums.net...
Quote:

>
> I share your pain. Every problem I reported to Microsoft via their
> Customer Experience thingy or whatever it was called is unresolved in
> SP1. Dud links that don't work, IE crashing, Explorer hangs itself every
> time I try to pick up a folder and move it etc ad infinitum. I thought
> being part of the feedback process might pay dividends. Of course not. I
> wasted my time only to have more of my time wasted by an inadequate OS.
>
> Good Luck.
>
>
> --
> Clarky
>
> Don't eat the yellow snow.

My System SpecsSystem Spec
Old 03-31-2008   #9 (permalink)
zachd [MSFT]
Guest


 
 

Re: SP1 doesn't fix "Windows Explorer has stopped responding." Ready to put my fista through vista!

Quote:

> but it's not like Windows Explorer is being closed by malware.
That depends on your definition of "mal", of course. =)
Quote:

> Would it bother to report the crash if that were the case?
Yes. It would still be important to do so.
Quote:

> I would expect it to handle itself a little better given all the
> security and UAC
At some point you have to be allowed/trusted to install software that you in
turn trust, though.


If I bet you that you had HHD Software's Hex Editor on your system, would I
be right? I'm betting strongly that that's on your system. What do they
say about this crash?

If you remove that Hex Editor from your system, does this crash go away? I
bet it does. =)

Cheers,
-Zach
--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

<boeroboy@xxxxxx> wrote in message
news:16a45e9f-a798-4006-b817-80840d9dd265@xxxxxx
Quote:

> Sorry I missed this. And I hate to be a brat in this post. I'm
> settling down now (breathe..) haha. Interestingly enough, the bucket
> changed after Vista. Not sure if there is a different checksum
> involved or what, but before SP1 the info was:
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: Explorer.EXE
> Application Version: 6.0.6000.16549
> Application Timestamp: 46d230c5
> Fault Module Name: ntdll.dll
> Fault Module Version: 6.0.6000.16386
> Fault Module Timestamp: 4549bdc9
> Exception Code: c0000005
> Exception Offset: 00042e7b
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>
> Extra information about the problem
> Bucket ID: 529202582
>
>
> After SP1:
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: explorer.exe
> Application Version: 6.0.6001.18000
> Application Timestamp: 47918e5d
> Fault Module Name: ntdll.dll
> Fault Module Version: 6.0.6001.18000
> Fault Module Timestamp: 4791a7a6
> Exception Code: c0000005
> Exception Offset: 00047dd2
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 1033
> Additional Information 1: fd00
> Additional Information 2: ea6f5fe8924aaa756324d57f87834160
> Additional Information 3: fd00
> Additional Information 4: ea6f5fe8924aaa756324d57f87834160
>
> Extra information about the problem
> Bucket ID: 636205138
>
> Thanks
> J
>
Quote:

>> What's the fault information for this crash according to the Problem
>> Reports
>> and Solutions Center control panel?
>> http://zachd.com/pss/pss.html#bucket
>> will help you look that up if you don't know how.

My System SpecsSystem Spec
Old 03-31-2008   #10 (permalink)
maeve
Guest


 
 

Re: SP1 doesn't fix "Windows Explorer has stopped responding." Ready to put my fista through vista!

Yes exactly the same, I thought that maybe my programs I had for XP might
work but no! WMP would not open either but OK with SP1 uninstalled. I also
thought we might get the filmstrip like we used to in XP, but no. Maybe SP2
might be better but I won't hold my breath. I also get Windows Explorer not
responding, as a matter of fact I get that all the time. I changed to
Firefox from IE but still get the same thing with that. What's good about
Vista? Could someone tell me?


<boeroboy@xxxxxx> wrote in message
news:827a8756-1734-44f3-a4bc-3a4a13cb1e05@xxxxxx
Quote:

> LAME LAME LAME! All excited to find Vista SP 1 to finally get rid of
> frequent "Windows Explorer has stopped responding" errors? Don't hold
> your breath. I just sat through an hour install over my Vista Home
> Premium x32 with baited breath only to start breathing fire as 5
> minutes into my experience with SP1 has left me in exactly the same
> position.
>
> Does anybody else still have this problem?
My System SpecsSystem Spec
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