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Vista - BSOD in Vista Home Premium SP1

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Old 03-30-2008   #1 (permalink)
JCE


 
 

BSOD in Vista Home Premium SP1

Hi,

I have a problem with Home Premium SP1. The problem started after installing
SP1. Almost every day in the morning when I get into the office, my computer
has crashed with a BSOD and sitting at the boot password.

I deployed the MS-Debugging Tool Kit and after reading the Minidump file, it
will point me to USBHUB.SYS ! Doing some research on the MS web site, I
found several articles describing this exact problem, but it should have
been fixed in SP1 ! Also, if I try to download and "single" install the
patch, it tells me that "it does not apply to my system" !

Something is wrong with the "usbhub.sys" as it causes a BSOD almost every
day. Does anyone know a fix for that ? What can I do ? I have used the exact
same system for a few month without SP1 installed and never had this
problem.


Thanks for helping,

JCE


My System SpecsSystem Spec
Old 03-30-2008   #2 (permalink)
Mark L. Ferguson


 
 

Re: BSOD in Vista Home Premium SP1

Go to Start/Run, and type DEVMGMT.MSC , highlight the USB Root Hub devices,
Action menu, "Uninstall",
(do not put a check in 'delete driver')
then 'scan for hardware changes', to find the device drivers again
automatically.

--
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Mark L. Ferguson
..

"JCE" <jce 2005 NOSPAM @ gmail . com> wrote in message
news:F9A132B8-DDAA-4398-BD4A-1250356526D6@xxxxxx
Quote:

> Hi,
>
> I have a problem with Home Premium SP1. The problem started after
> installing SP1. Almost every day in the morning when I get into the
> office, my computer has crashed with a BSOD and sitting at the boot
> password.
>
> I deployed the MS-Debugging Tool Kit and after reading the Minidump file,
> it will point me to USBHUB.SYS ! Doing some research on the MS web site,
> I found several articles describing this exact problem, but it should have
> been fixed in SP1 ! Also, if I try to download and "single" install the
> patch, it tells me that "it does not apply to my system" !
>
> Something is wrong with the "usbhub.sys" as it causes a BSOD almost every
> day. Does anyone know a fix for that ? What can I do ? I have used the
> exact same system for a few month without SP1 installed and never had this
> problem.
>
>
> Thanks for helping,
>
> JCE
>
My System SpecsSystem Spec
Old 03-30-2008   #3 (permalink)
philo


 
 

Re: BSOD in Vista Home Premium SP1


"JCE" <jce 2005 NOSPAM @ gmail . com> wrote in message
news:F9A132B8-DDAA-4398-BD4A-1250356526D6@xxxxxx
Quote:

> Hi,
>
> I have a problem with Home Premium SP1. The problem started after
installing
Quote:

> SP1. Almost every day in the morning when I get into the office, my
computer
Quote:

> has crashed with a BSOD and sitting at the boot password.
>
> I deployed the MS-Debugging Tool Kit and after reading the Minidump file,
it
Quote:

> will point me to USBHUB.SYS ! Doing some research on the MS web site, I
> found several articles describing this exact problem, but it should have
> been fixed in SP1 ! Also, if I try to download and "single" install the
> patch, it tells me that "it does not apply to my system" !
>
> Something is wrong with the "usbhub.sys" as it causes a BSOD almost every
> day. Does anyone know a fix for that ? What can I do ? I have used the
exact
Quote:

> same system for a few month without SP1 installed and never had this
> problem.
>
>
> Thanks for helping,
>
> JCE
>
Just something to try:

Go into device manager and delete all instances of USB
then reboot and let windows reinstall


My System SpecsSystem Spec
Old 03-30-2008   #4 (permalink)
JCE


 
 

Re: BSOD in Vista Home Premium SP1

Hi, Mark & philo,

thanks to both of you for your replies.

I tried that. I uninstalled all USB with Device Mgr., restarted, Vista
re-detected all drivers and installed them without a problem. All the
attached USB devices were working properly.

Guess what ????? Just 20 minutes later........ BSOD again !!! I checked
again the "mini033008-01.dmp" file and again, it told me the problem is
caused by " usbhub.sys " !!!

Any other ideas ? How could I get the usbhub.sys driver before SP1 without
re-installing Windows completely ?

Thanks again,

JCE

"philo" <philo@xxxxxx> wrote in message
news:LKudne6OwKBPm23anZ2dnUVZ_rWtnZ2d@xxxxxx
Quote:

>
> "JCE" <jce 2005 NOSPAM @ gmail . com> wrote in message
> news:F9A132B8-DDAA-4398-BD4A-1250356526D6@xxxxxx
Quote:

>> Hi,
>>
>> I have a problem with Home Premium SP1. The problem started after
> installing
Quote:

>> SP1. Almost every day in the morning when I get into the office, my
> computer
Quote:

>> has crashed with a BSOD and sitting at the boot password.
>>
>> I deployed the MS-Debugging Tool Kit and after reading the Minidump file,
> it
Quote:

>> will point me to USBHUB.SYS ! Doing some research on the MS web site, I
>> found several articles describing this exact problem, but it should have
>> been fixed in SP1 ! Also, if I try to download and "single" install the
>> patch, it tells me that "it does not apply to my system" !
>>
>> Something is wrong with the "usbhub.sys" as it causes a BSOD almost every
>> day. Does anyone know a fix for that ? What can I do ? I have used the
> exact
Quote:

>> same system for a few month without SP1 installed and never had this
>> problem.
>>
>>
>> Thanks for helping,
>>
>> JCE
>>
>
> Just something to try:
>
> Go into device manager and delete all instances of USB
> then reboot and let windows reinstall
>
>
My System SpecsSystem Spec
Old 03-30-2008   #5 (permalink)
philo


 
 

Re: BSOD in Vista Home Premium SP1


"JCE" <jce 2005 NOSPAM @ gmail . com> wrote in message
news:290F4681-8287-469B-8DF3-05033F55A916@xxxxxx
Quote:

> Hi, Mark & philo,
>
> thanks to both of you for your replies.
>
> I tried that. I uninstalled all USB with Device Mgr., restarted, Vista
> re-detected all drivers and installed them without a problem. All the
> attached USB devices were working properly.
>
> Guess what ????? Just 20 minutes later........ BSOD again !!! I
checked
Quote:

> again the "mini033008-01.dmp" file and again, it told me the problem is
> caused by " usbhub.sys " !!!
>
> Any other ideas ? How could I get the usbhub.sys driver before SP1 without
> re-installing Windows completely ?
>
> Thanks again,
>
> JCE
>

At this point you need to identify your chipset and perhaps check with the
mfg of your motherboard to see if there are any issues with
USB and Vista-sp1 (or look on Google to see if others are having similar
problems)

If it were my machine I'd probably uninstall SP1

or else disable USB in the bios and install a PCI-USB2 card that was known
to work with Vista-SP1


I realize neither option is ideal...but it may get you going again


My System SpecsSystem Spec
Old 03-30-2008   #6 (permalink)
JCE


 
 

Re: BSOD in Vista Home Premium SP1

Hi,

yeah, I guess I have to check back with Sony on a Bios or Motherboard
upgrade. That could be very well the problem.

Thanks again,

JCE


"philo" <philo@xxxxxx> wrote in message
news:8qSdnbRHNOnFv23anZ2dnUVZ_o3inZ2d@xxxxxx
Quote:

>
> "JCE" <jce 2005 NOSPAM @ gmail . com> wrote in message
> news:290F4681-8287-469B-8DF3-05033F55A916@xxxxxx
Quote:

>> Hi, Mark & philo,
>>
>> thanks to both of you for your replies.
>>
>> I tried that. I uninstalled all USB with Device Mgr., restarted, Vista
>> re-detected all drivers and installed them without a problem. All the
>> attached USB devices were working properly.
>>
>> Guess what ????? Just 20 minutes later........ BSOD again !!! I
> checked
Quote:

>> again the "mini033008-01.dmp" file and again, it told me the problem is
>> caused by " usbhub.sys " !!!
>>
>> Any other ideas ? How could I get the usbhub.sys driver before SP1
>> without
>> re-installing Windows completely ?
>>
>> Thanks again,
>>
>> JCE
>>
>
>
> At this point you need to identify your chipset and perhaps check with the
> mfg of your motherboard to see if there are any issues with
> USB and Vista-sp1 (or look on Google to see if others are having similar
> problems)
>
> If it were my machine I'd probably uninstall SP1
>
> or else disable USB in the bios and install a PCI-USB2 card that was known
> to work with Vista-SP1
>
>
> I realize neither option is ideal...but it may get you going again
>
>
My System SpecsSystem Spec
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