We are having issues with Vista. At times a Vista laptop cannot save opened
files to the Vista desktop. It freezes the word processor we use. The
desktop will always freeze on shutdown and the amount of memory used often
drops by a hundred MDs or more. After weeks of documenting when this
happened, we discovered that it seems to happen on days we do a backup. We
use Robocopy to backup.

There is a patch on the MS website we are trying, but does anyone have any
more information about problems with Robocopy?

Thanks!!!

Keith Rosenberg

"Keith B. Rosenberg" <enii@xxxxxx> wrote in message
news:OS5br7ylIHA.1680@xxxxxx

> We are having issues with Vista. At times a Vista laptop cannot save
> opened files to the Vista desktop. It freezes the word processor we use.
> The desktop will always freeze on shutdown and the amount of memory used
> often drops by a hundred MDs or more. After weeks of documenting when this
> happened, we discovered that it seems to happen on days we do a backup. We
> use Robocopy to backup.
>
> There is a patch on the MS website we are trying, but does anyone have any
> more information about problems with Robocopy?

Is Robocopy hanging? I find that it hangs when it tries to copy something
that it has not got permissions to access. You can try using the /R:n
parameter to make sure it only tries a certain amount if times before giving
up, or else it will keep on trying. Also make sure to use the /XJ switch to
stop it trying to copy junction points if you are backing up the entire User
folder.

ss.

chanook*xyz*
"For T---I too had this very same problem with my new Dell inspiron 1501
laptop with vista home basic---I worked with it for over 4 months and spent
my waking hours on the phone with Dell -- was never fixed! I returned the
laptop and had them send me another one. Guess what SAME PROBLEM. I then
got a tech who had the knowhow to look into the ATI Radeon Express
Service -catalyst control center (whatever that is) she went through that
with a fine tooth comb and viola no problems after that. Also the time on
the taskbar now kept the correct time--before would lose 8 minutes in 6
days. Maybe that would help if that is what is on your system???
chanook*xyz*
----- Original Message -----

From: "T" <T@xxxxxx>
Newsgroups: microsoft.public.windows.vista.general
Sent: Friday, April 04, 2008 5:29 PM
Subject: Could shut Window but can't turn off the computer!

> About 40% of the time when I either choose HIBERNATE or the standard SHUT
> DOWN, the computer just keeps on running. Although it seems WINDOW has
> shut
> down, the "ON" light is still on and I can hear the fan running.
>
> When this happens I am left with no other option but to use the "emergency
> shut down" method - pressing the ON button for more than 4 seconds (ASUS
> laptop, using Vista Home Premium). Presumably this method would damage the
> computer in some ways in the long run?
>
> I assume WINDOW is shut down because the next time when I turn on the
> computer it doesn't say the "WINDOW is not properly shut down".
>
> So can any kind souls please help me with this annoying problem of turning
> off the computer completely?

"Synapse Syndrome" <synapse@xxxxxx> wrote in message
news:%23XSglSzlIHA.944@xxxxxx

> "Keith B. Rosenberg" <enii@xxxxxx> wrote in message
> news:OS5br7ylIHA.1680@xxxxxx

>> We are having issues with Vista. At times a Vista laptop cannot save
>> opened files to the Vista desktop. It freezes the word processor we use.
>> The desktop will always freeze on shutdown and the amount of memory used
>> often drops by a hundred MDs or more. After weeks of documenting when
>> this happened, we discovered that it seems to happen on days we do a
>> backup. We use Robocopy to backup.
>>
>> There is a patch on the MS website we are trying, but does anyone have
>> any more information about problems with Robocopy?

>
>
> Is Robocopy hanging? I find that it hangs when it tries to copy something
> that it has not got permissions to access. You can try using the /R:n
> parameter to make sure it only tries a certain amount if times before
> giving up, or else it will keep on trying. Also make sure to use the /XJ
> switch to stop it trying to copy junction points if you are backing up the
> entire User folder.
>
> ss.

Thanks for the reply.

No Robocopy is not hanging. The backup copies thousands of files
to two different locations over the network and it appears to do something
to the computer. So sometime later, the programs on the laptop that
have files open from the desktop, will be unable to save. Sometimes
the desktop will have less memory used when this happens and it freezes
during shut down every time.

"Keith B. Rosenberg" <enii@xxxxxx> wrote in message
news:OZHjIu0lIHA.1164@xxxxxx

>>> We are having issues with Vista. At times a Vista laptop cannot save
>>> opened files to the Vista desktop. It freezes the word processor we use.
>>> The desktop will always freeze on shutdown and the amount of memory used
>>> often drops by a hundred MDs or more. After weeks of documenting when
>>> this happened, we discovered that it seems to happen on days we do a
>>> backup. We use Robocopy to backup.
>>>
>>> There is a patch on the MS website we are trying, but does anyone have
>>> any more information about problems with Robocopy?

>>
>>
>> Is Robocopy hanging? I find that it hangs when it tries to copy
>> something that it has not got permissions to access. You can try using
>> the /R:n parameter to make sure it only tries a certain amount if times
>> before giving up, or else it will keep on trying. Also make sure to use
>> the /XJ switch to stop it trying to copy junction points if you are
>> backing up the entire User folder.

>
> Thanks for the reply.
>
> No Robocopy is not hanging. The backup copies thousands of files
> to two different locations over the network and it appears to do something
> to the computer. So sometime later, the programs on the laptop that
> have files open from the desktop, will be unable to save. Sometimes
> the desktop will have less memory used when this happens and it freezes
> during shut down every time.

Have you tried using Process Explorer to see if anything is keeping those
files locked?
http://technet.microsoft.com/en-us/s.../bb896653.aspx

I have crossposted this to the server group, where there are more people
that use Robocopy.

ss.

Thanks for the feedback and suggestions!! It is actually a problem with
Robocopy. I got the following from MS tech support AFTER I found the
probable solution to specific problem we are having:

QUOTE Robocopy is incompatible with Vista SP1 and you have found a
workaround solution by installing the patch before Robocopy released the new
version which is compatible with Vista. UNQUOTE



Here is what I discovered (and gave to the MS support tech): We use Robocopy
to do a backup (most days) and there is a reference on the Microsoft website
to some problems with the Robocopy installed with SP1 (see link below) and a
possible cure. I applied the patch that is suggested in the link since it
has a new version of Robocopy. We have been testing it and so far everything
seems to be fixed - at least as far as this issue is concerned.



http://forums.microsoft.com/TechNet/...6089&SiteID=17



Here is the site of the patch I installed.



http://www.microsoft.com/downloads/d...displaylang=en











"Synapse Syndrome" <synapse@xxxxxx> wrote in message
news:O$TFJO8lIHA.5280@xxxxxx

> "Keith B. Rosenberg" <enii@xxxxxx> wrote in message
> news:OZHjIu0lIHA.1164@xxxxxx

>>>> We are having issues with Vista. At times a Vista laptop cannot save
>>>> opened files to the Vista desktop. It freezes the word processor we
>>>> use. The desktop will always freeze on shutdown and the amount of
>>>> memory used often drops by a hundred MDs or more. After weeks of
>>>> documenting when this happened, we discovered that it seems to happen
>>>> on days we do a backup. We use Robocopy to backup.
>>>>
>>>> There is a patch on the MS website we are trying, but does anyone have
>>>> any more information about problems with Robocopy?
>>>
>>>
>>> Is Robocopy hanging? I find that it hangs when it tries to copy
>>> something that it has not got permissions to access. You can try using
>>> the /R:n parameter to make sure it only tries a certain amount if times
>>> before giving up, or else it will keep on trying. Also make sure to use
>>> the /XJ switch to stop it trying to copy junction points if you are
>>> backing up the entire User folder.

>>
>> Thanks for the reply.
>>
>> No Robocopy is not hanging. The backup copies thousands of files
>> to two different locations over the network and it appears to do
>> something
>> to the computer. So sometime later, the programs on the laptop that
>> have files open from the desktop, will be unable to save. Sometimes
>> the desktop will have less memory used when this happens and it freezes
>> during shut down every time.

>
>
> Have you tried using Process Explorer to see if anything is keeping those
> files locked?
> http://technet.microsoft.com/en-us/s.../bb896653.aspx
>
> I have crossposted this to the server group, where there are more people
> that use Robocopy.
>
> ss.
>