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Vista - Start menu and Desktop Icon Issue

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Old 04-07-2008   #1 (permalink)
Mike H


 
 

Start menu and Desktop Icon Issue

I am setting up a Vista Business standard test machine at my office to test
our future cutover to Vista. I have the Start Menu, Explorer and Control
Panel set to use Windows Classic view. Anyways installing Office 07 suit,
Adobe reader8, Winzip11, vmware, Lotus Notes and Testpad5 on my machine
everything was working fine. Then I installed Filezilla 3.0.8.1, which is
their new Vista version. After I installed it for some reason it blew away a
bunch of my shortcuts. Adobe, winzip, vmware, office, notes and a few more
shortcuts no longer work on my desktop or through the Start Menu. If I
actually navigate to the .exe for any of the before mention apps they will
open and work fine. Any Office file no longer displays its default icon and
will just show the generic one likes its not a recognized extension, but they
will open fine. I've tried uninstalling Filezilla and it didn't help, I've
tried disabling context menu handlers but that didn't help either, and
deleting my Icon Cache. If I login under another account all of the icon
except for the Office 07 display fine. Has anyone seen this before or have
any suggestions besides manually recreating the shortcuts?

My System SpecsSystem Spec
Old 04-07-2008   #2 (permalink)
Mark L. Ferguson


 
 

Re: Start menu and Desktop Icon Issue

It's likely that the 'IconCach.db' file is corrupt.
Right click, an Command Prompt shortcut, 'run as administrator'
shutdown Explorer in Task Manager
At the prompt, go to C:\Users\<user>\AppData\Local
atrib -h IconCache.db
del IconCache.db
start explorer

--
Was this helpful? Then click the Ratings button. Voting helps the web
interface.
http://www.microsoft.com/wn3/locales...eAPostAsAnswer
Mark L. Ferguson
..

"Mike H" <Mike H@xxxxxx> wrote in message
news:21D11BD4-C43F-4BA9-8396-95B52B7C33B6@xxxxxx
Quote:

> I am setting up a Vista Business standard test machine at my office to
> test
> our future cutover to Vista. I have the Start Menu, Explorer and Control
> Panel set to use Windows Classic view. Anyways installing Office 07 suit,
> Adobe reader8, Winzip11, vmware, Lotus Notes and Testpad5 on my machine
> everything was working fine. Then I installed Filezilla 3.0.8.1, which is
> their new Vista version. After I installed it for some reason it blew
> away a
> bunch of my shortcuts. Adobe, winzip, vmware, office, notes and a few
> more
> shortcuts no longer work on my desktop or through the Start Menu. If I
> actually navigate to the .exe for any of the before mention apps they will
> open and work fine. Any Office file no longer displays its default icon
> and
> will just show the generic one likes its not a recognized extension, but
> they
> will open fine. I've tried uninstalling Filezilla and it didn't help,
> I've
> tried disabling context menu handlers but that didn't help either, and
> deleting my Icon Cache. If I login under another account all of the icon
> except for the Office 07 display fine. Has anyone seen this before or
> have
> any suggestions besides manually recreating the shortcuts?
My System SpecsSystem Spec
Old 04-07-2008   #3 (permalink)
Bob


 
 

Re: Start menu and Desktop Icon Issue


Run System Restore to a time before you installed Filezilla.
-------
*Report back, please*

"Mike H" <Mike H@xxxxxx> wrote in message
news:21D11BD4-C43F-4BA9-8396-95B52B7C33B6@xxxxxx
Quote:

>I am setting up a Vista Business standard test machine at my office to test
> our future cutover to Vista. I have the Start Menu, Explorer and Control
> Panel set to use Windows Classic view. Anyways installing Office 07 suit,
> Adobe reader8, Winzip11, vmware, Lotus Notes and Testpad5 on my machine
> everything was working fine. Then I installed Filezilla 3.0.8.1, which is
> their new Vista version. After I installed it for some reason it blew
> away a
> bunch of my shortcuts. Adobe, winzip, vmware, office, notes and a few
> more
> shortcuts no longer work on my desktop or through the Start Menu. If I
> actually navigate to the .exe for any of the before mention apps they will
> open and work fine. Any Office file no longer displays its default icon
> and
> will just show the generic one likes its not a recognized extension, but
> they
> will open fine. I've tried uninstalling Filezilla and it didn't help,
> I've
> tried disabling context menu handlers but that didn't help either, and
> deleting my Icon Cache. If I login under another account all of the icon
> except for the Office 07 display fine. Has anyone seen this before or
> have
> any suggestions besides manually recreating the shortcuts?
My System SpecsSystem Spec
Old 04-07-2008   #4 (permalink)
Mike H


 
 

Re: Start menu and Desktop Icon Issue

As I wrote in my original post, I've already done these steps. Also I just
tried to change the icon by going into the property settings and it says

"Windows Cannot find the file"
%SystemRoot%\Installer\{CD95F661-A5C4-44F5-A6AA-ECDD91C240B5}\IconCD95F6610.exe."

"Mark L. Ferguson" wrote:
Quote:

> It's likely that the 'IconCach.db' file is corrupt.
> Right click, an Command Prompt shortcut, 'run as administrator'
> shutdown Explorer in Task Manager
> At the prompt, go to C:\Users\<user>\AppData\Local
> atrib -h IconCache.db
> del IconCache.db
> start explorer
>
> --
> Was this helpful? Then click the Ratings button. Voting helps the web
> interface.
> http://www.microsoft.com/wn3/locales...eAPostAsAnswer
> Mark L. Ferguson
> .
>
> "Mike H" <Mike H@xxxxxx> wrote in message
> news:21D11BD4-C43F-4BA9-8396-95B52B7C33B6@xxxxxx
Quote:

> > I am setting up a Vista Business standard test machine at my office to
> > test
> > our future cutover to Vista. I have the Start Menu, Explorer and Control
> > Panel set to use Windows Classic view. Anyways installing Office 07 suit,
> > Adobe reader8, Winzip11, vmware, Lotus Notes and Testpad5 on my machine
> > everything was working fine. Then I installed Filezilla 3.0.8.1, which is
> > their new Vista version. After I installed it for some reason it blew
> > away a
> > bunch of my shortcuts. Adobe, winzip, vmware, office, notes and a few
> > more
> > shortcuts no longer work on my desktop or through the Start Menu. If I
> > actually navigate to the .exe for any of the before mention apps they will
> > open and work fine. Any Office file no longer displays its default icon
> > and
> > will just show the generic one likes its not a recognized extension, but
> > they
> > will open fine. I've tried uninstalling Filezilla and it didn't help,
> > I've
> > tried disabling context menu handlers but that didn't help either, and
> > deleting my Icon Cache. If I login under another account all of the icon
> > except for the Office 07 display fine. Has anyone seen this before or
> > have
> > any suggestions besides manually recreating the shortcuts?
>
My System SpecsSystem Spec
Old 04-07-2008   #5 (permalink)
Mike H


 
 

Re: Start menu and Desktop Icon Issue

I have completed a system restore to a time before I installed Filezilla and
it didn't fix my issue.

"Bob" wrote:
Quote:

>
> Run System Restore to a time before you installed Filezilla.
> -------
> *Report back, please*
>
> "Mike H" <Mike H@xxxxxx> wrote in message
> news:21D11BD4-C43F-4BA9-8396-95B52B7C33B6@xxxxxx
Quote:

> >I am setting up a Vista Business standard test machine at my office to test
> > our future cutover to Vista. I have the Start Menu, Explorer and Control
> > Panel set to use Windows Classic view. Anyways installing Office 07 suit,
> > Adobe reader8, Winzip11, vmware, Lotus Notes and Testpad5 on my machine
> > everything was working fine. Then I installed Filezilla 3.0.8.1, which is
> > their new Vista version. After I installed it for some reason it blew
> > away a
> > bunch of my shortcuts. Adobe, winzip, vmware, office, notes and a few
> > more
> > shortcuts no longer work on my desktop or through the Start Menu. If I
> > actually navigate to the .exe for any of the before mention apps they will
> > open and work fine. Any Office file no longer displays its default icon
> > and
> > will just show the generic one likes its not a recognized extension, but
> > they
> > will open fine. I've tried uninstalling Filezilla and it didn't help,
> > I've
> > tried disabling context menu handlers but that didn't help either, and
> > deleting my Icon Cache. If I login under another account all of the icon
> > except for the Office 07 display fine. Has anyone seen this before or
> > have
> > any suggestions besides manually recreating the shortcuts?
>
>
My System SpecsSystem Spec
Old 04-07-2008   #6 (permalink)
Ken Blake, MVP


 
 

Re: Start menu and Desktop Icon Issue

On Mon, 7 Apr 2008 12:30:02 -0700, Mike H <Mike
H@xxxxxx> wrote:
Quote:

> I am setting up a Vista Business standard test machine at my office to test
> our future cutover to Vista. I have the Start Menu, Explorer and Control
> Panel set to use Windows Classic view. Anyways installing Office 07 suit,
> Adobe reader8, Winzip11, vmware, Lotus Notes and Testpad5 on my machine
> everything was working fine. Then I installed Filezilla 3.0.8.1, which is
> their new Vista version. After I installed it for some reason it blew away a
> bunch of my shortcuts. Adobe, winzip, vmware, office, notes and a few more
> shortcuts no longer work on my desktop or through the Start Menu.

I can't tell you why you're having the problem or how to fix it, but I
can tell you that I recently upgraded from FileZilla 3.0.8 to 3.0.8.1,
and have not experienced such a problem.

Whatever is causing the problem, I doubt that FileZilla has anything
to do with it.

--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup
My System SpecsSystem Spec
Old 04-08-2008   #7 (permalink)
Bob


 
 

Re: Start menu and Desktop Icon Issue

What firewall, anti-virus application or security suite is installed? There
are some that cause problems which do not appear immediately.
-------
*Report back, please*

"Mike H" <MikeH@xxxxxx> wrote in message
news:97E03191-89C4-40B1-957A-22241CECAE26@xxxxxx
Quote:

>I have completed a system restore to a time before I installed Filezilla
>and
> it didn't fix my issue.
>
> "Bob" wrote:
>
Quote:

>>
>> Run System Restore to a time before you installed Filezilla.
>> -------
>> *Report back, please*
>>
>> "Mike H" <Mike H@xxxxxx> wrote in message
>> news:21D11BD4-C43F-4BA9-8396-95B52B7C33B6@xxxxxx
Quote:

>> >I am setting up a Vista Business standard test machine at my office to
>> >test
>> > our future cutover to Vista. I have the Start Menu, Explorer and
>> > Control
>> > Panel set to use Windows Classic view. Anyways installing Office 07
>> > suit,
>> > Adobe reader8, Winzip11, vmware, Lotus Notes and Testpad5 on my machine
>> > everything was working fine. Then I installed Filezilla 3.0.8.1, which
>> > is
>> > their new Vista version. After I installed it for some reason it blew
>> > away a
>> > bunch of my shortcuts. Adobe, winzip, vmware, office, notes and a few
>> > more
>> > shortcuts no longer work on my desktop or through the Start Menu. If I
>> > actually navigate to the .exe for any of the before mention apps they
>> > will
>> > open and work fine. Any Office file no longer displays its default
>> > icon
>> > and
>> > will just show the generic one likes its not a recognized extension,
>> > but
>> > they
>> > will open fine. I've tried uninstalling Filezilla and it didn't help,
>> > I've
>> > tried disabling context menu handlers but that didn't help either, and
>> > deleting my Icon Cache. If I login under another account all of the
>> > icon
>> > except for the Office 07 display fine. Has anyone seen this before or
>> > have
>> > any suggestions besides manually recreating the shortcuts?
>>
>>
My System SpecsSystem Spec
Old 04-08-2008   #8 (permalink)
Mike H


 
 

Re: Start menu and Desktop Icon Issue

We push McAfee out to all our machines and we're currently running VirusScan
8.5.0.781 and AntiSpyware 8.5.0.163. Any idea's why restoring to a time
previous to the install wouldn't fix the issue? Does a restore only touch
some files?

"Bob" wrote:
Quote:

> What firewall, anti-virus application or security suite is installed? There
> are some that cause problems which do not appear immediately.
> -------
> *Report back, please*
>
> "Mike H" <MikeH@xxxxxx> wrote in message
> news:97E03191-89C4-40B1-957A-22241CECAE26@xxxxxx
Quote:

> >I have completed a system restore to a time before I installed Filezilla
> >and
> > it didn't fix my issue.
> >
> > "Bob" wrote:
> >
Quote:

> >>
> >> Run System Restore to a time before you installed Filezilla.
> >> -------
> >> *Report back, please*
> >>
> >> "Mike H" <Mike H@xxxxxx> wrote in message
> >> news:21D11BD4-C43F-4BA9-8396-95B52B7C33B6@xxxxxx
> >> >I am setting up a Vista Business standard test machine at my office to
> >> >test
> >> > our future cutover to Vista. I have the Start Menu, Explorer and
> >> > Control
> >> > Panel set to use Windows Classic view. Anyways installing Office 07
> >> > suit,
> >> > Adobe reader8, Winzip11, vmware, Lotus Notes and Testpad5 on my machine
> >> > everything was working fine. Then I installed Filezilla 3.0.8.1, which
> >> > is
> >> > their new Vista version. After I installed it for some reason it blew
> >> > away a
> >> > bunch of my shortcuts. Adobe, winzip, vmware, office, notes and a few
> >> > more
> >> > shortcuts no longer work on my desktop or through the Start Menu. If I
> >> > actually navigate to the .exe for any of the before mention apps they
> >> > will
> >> > open and work fine. Any Office file no longer displays its default
> >> > icon
> >> > and
> >> > will just show the generic one likes its not a recognized extension,
> >> > but
> >> > they
> >> > will open fine. I've tried uninstalling Filezilla and it didn't help,
> >> > I've
> >> > tried disabling context menu handlers but that didn't help either, and
> >> > deleting my Icon Cache. If I login under another account all of the
> >> > icon
> >> > except for the Office 07 display fine. Has anyone seen this before or
> >> > have
> >> > any suggestions besides manually recreating the shortcuts?
> >>
> >>
>
>
My System SpecsSystem Spec
Old 04-08-2008   #9 (permalink)
Mike H


 
 

Re: Start menu and Desktop Icon Issue

Well I was guessing it was filezilla just becuase my issue start right after
its install and it did have an option to install a Shell Extension that
allows droping and dragging from Explorer.

"Ken Blake, MVP" wrote:
Quote:

> On Mon, 7 Apr 2008 12:30:02 -0700, Mike H <Mike
> H@xxxxxx> wrote:
>
Quote:

> > I am setting up a Vista Business standard test machine at my office to test
> > our future cutover to Vista. I have the Start Menu, Explorer and Control
> > Panel set to use Windows Classic view. Anyways installing Office 07 suit,
> > Adobe reader8, Winzip11, vmware, Lotus Notes and Testpad5 on my machine
> > everything was working fine. Then I installed Filezilla 3.0.8.1, which is
> > their new Vista version. After I installed it for some reason it blew away a
> > bunch of my shortcuts. Adobe, winzip, vmware, office, notes and a few more
> > shortcuts no longer work on my desktop or through the Start Menu.
>
>
> I can't tell you why you're having the problem or how to fix it, but I
> can tell you that I recently upgraded from FileZilla 3.0.8 to 3.0.8.1,
> and have not experienced such a problem.
>
> Whatever is causing the problem, I doubt that FileZilla has anything
> to do with it.
>
> --
> Ken Blake, Microsoft MVP - Windows Desktop Experience
> Please Reply to the Newsgroup
>
My System SpecsSystem Spec
Old 04-08-2008   #10 (permalink)
Bob


 
 

Re: Start menu and Desktop Icon Issue


McAfee is known to cause problems in Vista. Sometimes they don’t show up
immediately.
Replace McAfee with the free AVG http://free.grisoft.com/ or Avast
http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and Windows
Defender. Disabling McAfee is not enough. You need to completely uninstall
it.
McAfee Consumer Product Removal Tool
http://www.softpedia.com/get/Tweak/U...val-Tool.shtml
-------
*Report back, please*

"Mike H" <MikeH@xxxxxx> wrote in message
news:C588489C-A4BA-4FF2-AC1C-24B5F947A158@xxxxxx
Quote:

> We push McAfee out to all our machines and we're currently running
> VirusScan
> 8.5.0.781 and AntiSpyware 8.5.0.163. Any idea's why restoring to a time
> previous to the install wouldn't fix the issue? Does a restore only touch
> some files?
>
> "Bob" wrote:
>
Quote:

>> What firewall, anti-virus application or security suite is installed?
>> There
>> are some that cause problems which do not appear immediately.
>> -------
>> *Report back, please*
>>
>> "Mike H" <MikeH@xxxxxx> wrote in message
>> news:97E03191-89C4-40B1-957A-22241CECAE26@xxxxxx
Quote:

>> >I have completed a system restore to a time before I installed Filezilla
>> >and
>> > it didn't fix my issue.
>> >
>> > "Bob" wrote:
>> >
>> >>
>> >> Run System Restore to a time before you installed Filezilla.
>> >> -------
>> >> *Report back, please*
>> >>
>> >> "Mike H" <Mike H@xxxxxx> wrote in message
>> >> news:21D11BD4-C43F-4BA9-8396-95B52B7C33B6@xxxxxx
>> >> >I am setting up a Vista Business standard test machine at my office
>> >> >to
>> >> >test
>> >> > our future cutover to Vista. I have the Start Menu, Explorer and
>> >> > Control
>> >> > Panel set to use Windows Classic view. Anyways installing Office 07
>> >> > suit,
>> >> > Adobe reader8, Winzip11, vmware, Lotus Notes and Testpad5 on my
>> >> > machine
>> >> > everything was working fine. Then I installed Filezilla 3.0.8.1,
>> >> > which
>> >> > is
>> >> > their new Vista version. After I installed it for some reason it
>> >> > blew
>> >> > away a
>> >> > bunch of my shortcuts. Adobe, winzip, vmware, office, notes and a
>> >> > few
>> >> > more
>> >> > shortcuts no longer work on my desktop or through the Start Menu.
>> >> > If I
>> >> > actually navigate to the .exe for any of the before mention apps
>> >> > they
>> >> > will
>> >> > open and work fine. Any Office file no longer displays its default
>> >> > icon
>> >> > and
>> >> > will just show the generic one likes its not a recognized extension,
>> >> > but
>> >> > they
>> >> > will open fine. I've tried uninstalling Filezilla and it didn't
>> >> > help,
>> >> > I've
>> >> > tried disabling context menu handlers but that didn't help either,
>> >> > and
>> >> > deleting my Icon Cache. If I login under another account all of the
>> >> > icon
>> >> > except for the Office 07 display fine. Has anyone seen this before
>> >> > or
>> >> > have
>> >> > any suggestions besides manually recreating the shortcuts?
>> >>
>> >>
>>
>>
My System SpecsSystem Spec
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