Windows Vista Forums

Start menu and Desktop Icon Issue
  1. #1


    Mike H Guest

    Start menu and Desktop Icon Issue

    I am setting up a Vista Business standard test machine at my office to test
    our future cutover to Vista. I have the Start Menu, Explorer and Control
    Panel set to use Windows Classic view. Anyways installing Office 07 suit,
    Adobe reader8, Winzip11, vmware, Lotus Notes and Testpad5 on my machine
    everything was working fine. Then I installed Filezilla 3.0.8.1, which is
    their new Vista version. After I installed it for some reason it blew away a
    bunch of my shortcuts. Adobe, winzip, vmware, office, notes and a few more
    shortcuts no longer work on my desktop or through the Start Menu. If I
    actually navigate to the .exe for any of the before mention apps they will
    open and work fine. Any Office file no longer displays its default icon and
    will just show the generic one likes its not a recognized extension, but they
    will open fine. I've tried uninstalling Filezilla and it didn't help, I've
    tried disabling context menu handlers but that didn't help either, and
    deleting my Icon Cache. If I login under another account all of the icon
    except for the Office 07 display fine. Has anyone seen this before or have
    any suggestions besides manually recreating the shortcuts?



      My System SpecsSystem Spec

  2. #2


    Mark L. Ferguson Guest

    Re: Start menu and Desktop Icon Issue

    It's likely that the 'IconCach.db' file is corrupt.
    Right click, an Command Prompt shortcut, 'run as administrator'
    shutdown Explorer in Task Manager
    At the prompt, go to C:\Users\<user>\AppData\Local
    atrib -h IconCache.db
    del IconCache.db
    start explorer

    --
    Was this helpful? Then click the Ratings button. Voting helps the web
    interface.
    http://www.microsoft.com/wn3/locales...eAPostAsAnswer
    Mark L. Ferguson
    ..

    "Mike H" <Mike H@xxxxxx> wrote in message
    news:21D11BD4-C43F-4BA9-8396-95B52B7C33B6@xxxxxx

    > I am setting up a Vista Business standard test machine at my office to
    > test
    > our future cutover to Vista. I have the Start Menu, Explorer and Control
    > Panel set to use Windows Classic view. Anyways installing Office 07 suit,
    > Adobe reader8, Winzip11, vmware, Lotus Notes and Testpad5 on my machine
    > everything was working fine. Then I installed Filezilla 3.0.8.1, which is
    > their new Vista version. After I installed it for some reason it blew
    > away a
    > bunch of my shortcuts. Adobe, winzip, vmware, office, notes and a few
    > more
    > shortcuts no longer work on my desktop or through the Start Menu. If I
    > actually navigate to the .exe for any of the before mention apps they will
    > open and work fine. Any Office file no longer displays its default icon
    > and
    > will just show the generic one likes its not a recognized extension, but
    > they
    > will open fine. I've tried uninstalling Filezilla and it didn't help,
    > I've
    > tried disabling context menu handlers but that didn't help either, and
    > deleting my Icon Cache. If I login under another account all of the icon
    > except for the Office 07 display fine. Has anyone seen this before or
    > have
    > any suggestions besides manually recreating the shortcuts?

      My System SpecsSystem Spec

  3. #3


    Bob Guest

    Re: Start menu and Desktop Icon Issue


    Run System Restore to a time before you installed Filezilla.
    -------
    *Report back, please*

    "Mike H" <Mike H@xxxxxx> wrote in message
    news:21D11BD4-C43F-4BA9-8396-95B52B7C33B6@xxxxxx

    >I am setting up a Vista Business standard test machine at my office to test
    > our future cutover to Vista. I have the Start Menu, Explorer and Control
    > Panel set to use Windows Classic view. Anyways installing Office 07 suit,
    > Adobe reader8, Winzip11, vmware, Lotus Notes and Testpad5 on my machine
    > everything was working fine. Then I installed Filezilla 3.0.8.1, which is
    > their new Vista version. After I installed it for some reason it blew
    > away a
    > bunch of my shortcuts. Adobe, winzip, vmware, office, notes and a few
    > more
    > shortcuts no longer work on my desktop or through the Start Menu. If I
    > actually navigate to the .exe for any of the before mention apps they will
    > open and work fine. Any Office file no longer displays its default icon
    > and
    > will just show the generic one likes its not a recognized extension, but
    > they
    > will open fine. I've tried uninstalling Filezilla and it didn't help,
    > I've
    > tried disabling context menu handlers but that didn't help either, and
    > deleting my Icon Cache. If I login under another account all of the icon
    > except for the Office 07 display fine. Has anyone seen this before or
    > have
    > any suggestions besides manually recreating the shortcuts?

      My System SpecsSystem Spec

  4. #4


    Mike H Guest

    Re: Start menu and Desktop Icon Issue

    As I wrote in my original post, I've already done these steps. Also I just
    tried to change the icon by going into the property settings and it says

    "Windows Cannot find the file"
    %SystemRoot%\Installer\{CD95F661-A5C4-44F5-A6AA-ECDD91C240B5}\IconCD95F6610.exe."

    "Mark L. Ferguson" wrote:

    > It's likely that the 'IconCach.db' file is corrupt.
    > Right click, an Command Prompt shortcut, 'run as administrator'
    > shutdown Explorer in Task Manager
    > At the prompt, go to C:\Users\<user>\AppData\Local
    > atrib -h IconCache.db
    > del IconCache.db
    > start explorer
    >
    > --
    > Was this helpful? Then click the Ratings button. Voting helps the web
    > interface.
    > http://www.microsoft.com/wn3/locales...eAPostAsAnswer
    > Mark L. Ferguson
    > .
    >
    > "Mike H" <Mike H@xxxxxx> wrote in message
    > news:21D11BD4-C43F-4BA9-8396-95B52B7C33B6@xxxxxx

    > > I am setting up a Vista Business standard test machine at my office to
    > > test
    > > our future cutover to Vista. I have the Start Menu, Explorer and Control
    > > Panel set to use Windows Classic view. Anyways installing Office 07 suit,
    > > Adobe reader8, Winzip11, vmware, Lotus Notes and Testpad5 on my machine
    > > everything was working fine. Then I installed Filezilla 3.0.8.1, which is
    > > their new Vista version. After I installed it for some reason it blew
    > > away a
    > > bunch of my shortcuts. Adobe, winzip, vmware, office, notes and a few
    > > more
    > > shortcuts no longer work on my desktop or through the Start Menu. If I
    > > actually navigate to the .exe for any of the before mention apps they will
    > > open and work fine. Any Office file no longer displays its default icon
    > > and
    > > will just show the generic one likes its not a recognized extension, but
    > > they
    > > will open fine. I've tried uninstalling Filezilla and it didn't help,
    > > I've
    > > tried disabling context menu handlers but that didn't help either, and
    > > deleting my Icon Cache. If I login under another account all of the icon
    > > except for the Office 07 display fine. Has anyone seen this before or
    > > have
    > > any suggestions besides manually recreating the shortcuts?
    >

      My System SpecsSystem Spec

  5. #5


    Mike H Guest

    Re: Start menu and Desktop Icon Issue

    I have completed a system restore to a time before I installed Filezilla and
    it didn't fix my issue.

    "Bob" wrote:

    >
    > Run System Restore to a time before you installed Filezilla.
    > -------
    > *Report back, please*
    >
    > "Mike H" <Mike H@xxxxxx> wrote in message
    > news:21D11BD4-C43F-4BA9-8396-95B52B7C33B6@xxxxxx

    > >I am setting up a Vista Business standard test machine at my office to test
    > > our future cutover to Vista. I have the Start Menu, Explorer and Control
    > > Panel set to use Windows Classic view. Anyways installing Office 07 suit,
    > > Adobe reader8, Winzip11, vmware, Lotus Notes and Testpad5 on my machine
    > > everything was working fine. Then I installed Filezilla 3.0.8.1, which is
    > > their new Vista version. After I installed it for some reason it blew
    > > away a
    > > bunch of my shortcuts. Adobe, winzip, vmware, office, notes and a few
    > > more
    > > shortcuts no longer work on my desktop or through the Start Menu. If I
    > > actually navigate to the .exe for any of the before mention apps they will
    > > open and work fine. Any Office file no longer displays its default icon
    > > and
    > > will just show the generic one likes its not a recognized extension, but
    > > they
    > > will open fine. I've tried uninstalling Filezilla and it didn't help,
    > > I've
    > > tried disabling context menu handlers but that didn't help either, and
    > > deleting my Icon Cache. If I login under another account all of the icon
    > > except for the Office 07 display fine. Has anyone seen this before or
    > > have
    > > any suggestions besides manually recreating the shortcuts?
    >
    >

      My System SpecsSystem Spec

  6. #6


    Ken Blake, MVP Guest

    Re: Start menu and Desktop Icon Issue

    On Mon, 7 Apr 2008 12:30:02 -0700, Mike H <Mike
    H@xxxxxx> wrote:

    > I am setting up a Vista Business standard test machine at my office to test
    > our future cutover to Vista. I have the Start Menu, Explorer and Control
    > Panel set to use Windows Classic view. Anyways installing Office 07 suit,
    > Adobe reader8, Winzip11, vmware, Lotus Notes and Testpad5 on my machine
    > everything was working fine. Then I installed Filezilla 3.0.8.1, which is
    > their new Vista version. After I installed it for some reason it blew away a
    > bunch of my shortcuts. Adobe, winzip, vmware, office, notes and a few more
    > shortcuts no longer work on my desktop or through the Start Menu.

    I can't tell you why you're having the problem or how to fix it, but I
    can tell you that I recently upgraded from FileZilla 3.0.8 to 3.0.8.1,
    and have not experienced such a problem.

    Whatever is causing the problem, I doubt that FileZilla has anything
    to do with it.

    --
    Ken Blake, Microsoft MVP - Windows Desktop Experience
    Please Reply to the Newsgroup

      My System SpecsSystem Spec

  7. #7


    Bob Guest

    Re: Start menu and Desktop Icon Issue

    What firewall, anti-virus application or security suite is installed? There
    are some that cause problems which do not appear immediately.
    -------
    *Report back, please*

    "Mike H" <MikeH@xxxxxx> wrote in message
    news:97E03191-89C4-40B1-957A-22241CECAE26@xxxxxx

    >I have completed a system restore to a time before I installed Filezilla
    >and
    > it didn't fix my issue.
    >
    > "Bob" wrote:
    >

    >>
    >> Run System Restore to a time before you installed Filezilla.
    >> -------
    >> *Report back, please*
    >>
    >> "Mike H" <Mike H@xxxxxx> wrote in message
    >> news:21D11BD4-C43F-4BA9-8396-95B52B7C33B6@xxxxxx

    >> >I am setting up a Vista Business standard test machine at my office to
    >> >test
    >> > our future cutover to Vista. I have the Start Menu, Explorer and
    >> > Control
    >> > Panel set to use Windows Classic view. Anyways installing Office 07
    >> > suit,
    >> > Adobe reader8, Winzip11, vmware, Lotus Notes and Testpad5 on my machine
    >> > everything was working fine. Then I installed Filezilla 3.0.8.1, which
    >> > is
    >> > their new Vista version. After I installed it for some reason it blew
    >> > away a
    >> > bunch of my shortcuts. Adobe, winzip, vmware, office, notes and a few
    >> > more
    >> > shortcuts no longer work on my desktop or through the Start Menu. If I
    >> > actually navigate to the .exe for any of the before mention apps they
    >> > will
    >> > open and work fine. Any Office file no longer displays its default
    >> > icon
    >> > and
    >> > will just show the generic one likes its not a recognized extension,
    >> > but
    >> > they
    >> > will open fine. I've tried uninstalling Filezilla and it didn't help,
    >> > I've
    >> > tried disabling context menu handlers but that didn't help either, and
    >> > deleting my Icon Cache. If I login under another account all of the
    >> > icon
    >> > except for the Office 07 display fine. Has anyone seen this before or
    >> > have
    >> > any suggestions besides manually recreating the shortcuts?
    >>
    >>

      My System SpecsSystem Spec

  8. #8


    Mike H Guest

    Re: Start menu and Desktop Icon Issue

    We push McAfee out to all our machines and we're currently running VirusScan
    8.5.0.781 and AntiSpyware 8.5.0.163. Any idea's why restoring to a time
    previous to the install wouldn't fix the issue? Does a restore only touch
    some files?

    "Bob" wrote:

    > What firewall, anti-virus application or security suite is installed? There
    > are some that cause problems which do not appear immediately.
    > -------
    > *Report back, please*
    >
    > "Mike H" <MikeH@xxxxxx> wrote in message
    > news:97E03191-89C4-40B1-957A-22241CECAE26@xxxxxx

    > >I have completed a system restore to a time before I installed Filezilla
    > >and
    > > it didn't fix my issue.
    > >
    > > "Bob" wrote:
    > >

    > >>
    > >> Run System Restore to a time before you installed Filezilla.
    > >> -------
    > >> *Report back, please*
    > >>
    > >> "Mike H" <Mike H@xxxxxx> wrote in message
    > >> news:21D11BD4-C43F-4BA9-8396-95B52B7C33B6@xxxxxx
    > >> >I am setting up a Vista Business standard test machine at my office to
    > >> >test
    > >> > our future cutover to Vista. I have the Start Menu, Explorer and
    > >> > Control
    > >> > Panel set to use Windows Classic view. Anyways installing Office 07
    > >> > suit,
    > >> > Adobe reader8, Winzip11, vmware, Lotus Notes and Testpad5 on my machine
    > >> > everything was working fine. Then I installed Filezilla 3.0.8.1, which
    > >> > is
    > >> > their new Vista version. After I installed it for some reason it blew
    > >> > away a
    > >> > bunch of my shortcuts. Adobe, winzip, vmware, office, notes and a few
    > >> > more
    > >> > shortcuts no longer work on my desktop or through the Start Menu. If I
    > >> > actually navigate to the .exe for any of the before mention apps they
    > >> > will
    > >> > open and work fine. Any Office file no longer displays its default
    > >> > icon
    > >> > and
    > >> > will just show the generic one likes its not a recognized extension,
    > >> > but
    > >> > they
    > >> > will open fine. I've tried uninstalling Filezilla and it didn't help,
    > >> > I've
    > >> > tried disabling context menu handlers but that didn't help either, and
    > >> > deleting my Icon Cache. If I login under another account all of the
    > >> > icon
    > >> > except for the Office 07 display fine. Has anyone seen this before or
    > >> > have
    > >> > any suggestions besides manually recreating the shortcuts?
    > >>
    > >>
    >
    >

      My System SpecsSystem Spec

  9. #9


    Mike H Guest

    Re: Start menu and Desktop Icon Issue

    Well I was guessing it was filezilla just becuase my issue start right after
    its install and it did have an option to install a Shell Extension that
    allows droping and dragging from Explorer.

    "Ken Blake, MVP" wrote:

    > On Mon, 7 Apr 2008 12:30:02 -0700, Mike H <Mike
    > H@xxxxxx> wrote:
    >

    > > I am setting up a Vista Business standard test machine at my office to test
    > > our future cutover to Vista. I have the Start Menu, Explorer and Control
    > > Panel set to use Windows Classic view. Anyways installing Office 07 suit,
    > > Adobe reader8, Winzip11, vmware, Lotus Notes and Testpad5 on my machine
    > > everything was working fine. Then I installed Filezilla 3.0.8.1, which is
    > > their new Vista version. After I installed it for some reason it blew away a
    > > bunch of my shortcuts. Adobe, winzip, vmware, office, notes and a few more
    > > shortcuts no longer work on my desktop or through the Start Menu.
    >
    >
    > I can't tell you why you're having the problem or how to fix it, but I
    > can tell you that I recently upgraded from FileZilla 3.0.8 to 3.0.8.1,
    > and have not experienced such a problem.
    >
    > Whatever is causing the problem, I doubt that FileZilla has anything
    > to do with it.
    >
    > --
    > Ken Blake, Microsoft MVP - Windows Desktop Experience
    > Please Reply to the Newsgroup
    >

      My System SpecsSystem Spec

  10. #10


    Bob Guest

    Re: Start menu and Desktop Icon Issue


    McAfee is known to cause problems in Vista. Sometimes they don’t show up
    immediately.
    Replace McAfee with the free AVG http://free.grisoft.com/ or Avast
    http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and Windows
    Defender. Disabling McAfee is not enough. You need to completely uninstall
    it.
    McAfee Consumer Product Removal Tool
    http://www.softpedia.com/get/Tweak/U...val-Tool.shtml
    -------
    *Report back, please*

    "Mike H" <MikeH@xxxxxx> wrote in message
    news:C588489C-A4BA-4FF2-AC1C-24B5F947A158@xxxxxx

    > We push McAfee out to all our machines and we're currently running
    > VirusScan
    > 8.5.0.781 and AntiSpyware 8.5.0.163. Any idea's why restoring to a time
    > previous to the install wouldn't fix the issue? Does a restore only touch
    > some files?
    >
    > "Bob" wrote:
    >

    >> What firewall, anti-virus application or security suite is installed?
    >> There
    >> are some that cause problems which do not appear immediately.
    >> -------
    >> *Report back, please*
    >>
    >> "Mike H" <MikeH@xxxxxx> wrote in message
    >> news:97E03191-89C4-40B1-957A-22241CECAE26@xxxxxx

    >> >I have completed a system restore to a time before I installed Filezilla
    >> >and
    >> > it didn't fix my issue.
    >> >
    >> > "Bob" wrote:
    >> >
    >> >>
    >> >> Run System Restore to a time before you installed Filezilla.
    >> >> -------
    >> >> *Report back, please*
    >> >>
    >> >> "Mike H" <Mike H@xxxxxx> wrote in message
    >> >> news:21D11BD4-C43F-4BA9-8396-95B52B7C33B6@xxxxxx
    >> >> >I am setting up a Vista Business standard test machine at my office
    >> >> >to
    >> >> >test
    >> >> > our future cutover to Vista. I have the Start Menu, Explorer and
    >> >> > Control
    >> >> > Panel set to use Windows Classic view. Anyways installing Office 07
    >> >> > suit,
    >> >> > Adobe reader8, Winzip11, vmware, Lotus Notes and Testpad5 on my
    >> >> > machine
    >> >> > everything was working fine. Then I installed Filezilla 3.0.8.1,
    >> >> > which
    >> >> > is
    >> >> > their new Vista version. After I installed it for some reason it
    >> >> > blew
    >> >> > away a
    >> >> > bunch of my shortcuts. Adobe, winzip, vmware, office, notes and a
    >> >> > few
    >> >> > more
    >> >> > shortcuts no longer work on my desktop or through the Start Menu.
    >> >> > If I
    >> >> > actually navigate to the .exe for any of the before mention apps
    >> >> > they
    >> >> > will
    >> >> > open and work fine. Any Office file no longer displays its default
    >> >> > icon
    >> >> > and
    >> >> > will just show the generic one likes its not a recognized extension,
    >> >> > but
    >> >> > they
    >> >> > will open fine. I've tried uninstalling Filezilla and it didn't
    >> >> > help,
    >> >> > I've
    >> >> > tried disabling context menu handlers but that didn't help either,
    >> >> > and
    >> >> > deleting my Icon Cache. If I login under another account all of the
    >> >> > icon
    >> >> > except for the Office 07 display fine. Has anyone seen this before
    >> >> > or
    >> >> > have
    >> >> > any suggestions besides manually recreating the shortcuts?
    >> >>
    >> >>
    >>
    >>

      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
Start menu and Desktop Icon Issue problems?

Similar Threads
Thread Thread Starter Forum Replies Last Post
WLM icon in Start menu t-4-2 Live Mail 1 20 Jan 2009
Start Menu Icon JamesJ Vista General 11 19 Apr 2008
Start menu and desktop icon are missing Gundoc USMC Vista General 3 25 Mar 2008
Control Panel Link in Start Menu and Icon Issue Ken Vista General 0 20 Feb 2008
cannot open email from desktop icon or start menu smwtww1997 Vista mail 2 17 Feb 2008