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Vista - Updates K8938371 & KB947864

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Old 04-10-2008   #1 (permalink)
Floridaguy


 
 

Updates K8938371 & KB947864

I've been trying to process the following updates to Vista and each time I
try to do so, the updates failed:

"Update for Windows Vista (KB938371)" Failed 4/10/08

"Cumulative Security Update for Internet Explorer 7 in Windows Vista
(KB47864)" Failed 4/9/08.

Would appreciate some advisement as to how I can get these updates processed.

Thanks
--
Floridaguy

My System SpecsSystem Spec
Old 04-10-2008   #2 (permalink)
Mark L. Ferguson


 
 

Re: Updates K8938371 & KB947864

You cannot install some updates or programs:
http://support.microsoft.com/kb/822798

How to troubleshoot common Windows Update, Microsoft Update, and Windows
Server Update Services installation issues:
http://support.microsoft.com/kb/906602
--
Was this helpful? Then click the Ratings button. Voting helps the web
interface.
http://www.microsoft.com/wn3/locales...eAPostAsAnswer
Mark L. Ferguson
..

"Floridaguy" <Floridaguy@xxxxxx> wrote in message
news:5A8355D1-3319-4523-B640-1831F7828D2D@xxxxxx
Quote:

> I've been trying to process the following updates to Vista and each time I
> try to do so, the updates failed:
>
> "Update for Windows Vista (KB938371)" Failed 4/10/08
>
> "Cumulative Security Update for Internet Explorer 7 in Windows Vista
> (KB47864)" Failed 4/9/08.
>
> Would appreciate some advisement as to how I can get these updates
> processed.
>
> Thanks
> --
> Floridaguy
My System SpecsSystem Spec
Old 04-10-2008   #3 (permalink)
Floridaguy


 
 

Re: Updates KB938371 & KB947864

What's puzzling to me is that KB938371 states "Install this upate to enable
future updates to install successfully on all editions of Windows Vista"
Does this mean that because I can't complete this update, I may have problems
with future updates?

Doesn't make sense to me.

--
Floridaguy


"Mark L. Ferguson" wrote:
Quote:

> You cannot install some updates or programs:
> http://support.microsoft.com/kb/822798
>
> How to troubleshoot common Windows Update, Microsoft Update, and Windows
> Server Update Services installation issues:
> http://support.microsoft.com/kb/906602
> --
> Was this helpful? Then click the Ratings button. Voting helps the web
> interface.
> http://www.microsoft.com/wn3/locales...eAPostAsAnswer
> Mark L. Ferguson
> .
>
> "Floridaguy" <Floridaguy@xxxxxx> wrote in message
> news:5A8355D1-3319-4523-B640-1831F7828D2D@xxxxxx
Quote:

> > I've been trying to process the following updates to Vista and each time I
> > try to do so, the updates failed:
> >
> > "Update for Windows Vista (KB938371)" Failed 4/10/08
> >
> > "Cumulative Security Update for Internet Explorer 7 in Windows Vista
> > (KB47864)" Failed 4/9/08.
> >
> > Would appreciate some advisement as to how I can get these updates
> > processed.
> >
> > Thanks
> > --
> > Floridaguy
>
My System SpecsSystem Spec
Old 04-10-2008   #4 (permalink)


Vista Home Premium x64, x32
 
 

Re: Updates KB938371 & KB947864

I believe that's an update for Windows Update itself is why. I would continue attempting to install the update. Perhaps remove any recently installed programs you may have added since the last Windows Update session and try again.

Quote  Quote: Originally Posted by Floridaguy View Post
What's puzzling to me is that KB938371 states "Install this upate to enable
future updates to install successfully on all editions of Windows Vista"
Does this mean that because I can't complete this update, I may have problems
with future updates?

Doesn't make sense to me.

--
Floridaguy


"Mark L. Ferguson" wrote:
Quote:

> You cannot install some updates or programs:
> You cannot install some updates or programs
>
> How to troubleshoot common Windows Update, Microsoft Update, and Windows
> Server Update Services installation issues:
> How to troubleshoot common Windows Update, Microsoft Update, and Windows Server Update Services installation issues
> --
> Was this helpful? Then click the Ratings button. Voting helps the web
> interface.
> Help about the Web-based Newsreader
> Mark L. Ferguson
> .
>
> "Floridaguy" <Floridaguy@xxxxxx> wrote in message
> news:5A8355D1-3319-4523-B640-1831F7828D2D@xxxxxx
>
My System SpecsSystem Spec
Old 04-10-2008   #5 (permalink)
kurttrail


 
 

Re: Updates KB938371 & KB947864

Floridaguy wrote:
Quote:

> What's puzzling to me is that KB938371 states "Install this upate to
> enable future updates to install successfully on all editions of Windows
> Vista" Does this mean that because I can't complete this update, I may
> have problems with future updates?
>
> Doesn't make sense to me.
http://support.microsoft.com/kb/938371



--
Peace!
Kurt
Former Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
"Produkt-Aktivierung macht frei!"

My System SpecsSystem Spec
Old 04-10-2008   #6 (permalink)
MowGreen [MVP]


 
 

Re: Updates K8938371 & KB947864

Since the Sec Cumulative IE KB947864 update fails to install:
Quote:

> How to obtain help and support for this security update
> For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and
> Canada or by contacting your local Microsoft subsidiary. For more information about how to
> contact your local Microsoft subsidiary for support issues with security updates, visit the
> Microsoft International Support Web site:
> http://support.microsoft.com/common/international.aspx
*Don't mention* any other updates that fail to install and there will be
no-charge support troubleshooting the KB947864 issue.
Hopefully it will also alleviate the SP1 prereq installation issue, too. <w>


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Floridaguy wrote:
Quote:

> I've been trying to process the following updates to Vista and each time I
> try to do so, the updates failed:
>
> "Update for Windows Vista (KB938371)" Failed 4/10/08
>
> "Cumulative Security Update for Internet Explorer 7 in Windows Vista
> (KB47864)" Failed 4/9/08.
>
> Would appreciate some advisement as to how I can get these updates processed.
>
> Thanks
My System SpecsSystem Spec
Old 05-18-2008   #7 (permalink)
BigWolf57


 
 

RE: Updates K8938371

Don't feel like the "lone wolf" FL guy...I've got the same "failure" problems
and I'm from FL as well, lol's! When you try to get help, they give you
error #800736CC and then they list a slew of unrelated b.s. for a fix! From
what I've read, which is probably wrong...they say to install this you first
have to uninstall the SP1 :-( which doesn't make sense to me at all! That's
a rough update and besides that, the main reason for installing this update
from what I've read is that it will make it easier to uninstall the SP,
lol's!! I think I'm just going to have to bypass this IMPORTANT update
unless Microsoft answers my question regarding this update!

Good Luck & if you hear of any way to update this w/o having to uninstall
SP1, please post it..Thanks!
--
BIGWOLF57
*********


"Floridaguy" wrote:
Quote:

> I've been trying to process the following updates to Vista and each time I
> try to do so, the updates failed:
>
> "Update for Windows Vista (KB938371)" Failed 4/10/08
>
> "Cumulative Security Update for Internet Explorer 7 in Windows Vista
> (KB47864)" Failed 4/9/08.
>
> Would appreciate some advisement as to how I can get these updates processed.
>
> Thanks
> --
> Floridaguy
My System SpecsSystem Spec
Old 05-18-2008   #8 (permalink)


Home premium 32 bit, SP1
 
 

Re: Updates K8938371

Quote  Quote: Originally Posted by BigWolf57 View Post
Don't feel like the "lone wolf" FL guy...I've got the same "failure" problems
and I'm from FL as well, lol's! When you try to get help, they give you
error #800736CC and then they list a slew of unrelated b.s. for a fix! From
what I've read, which is probably wrong...they say to install this you first
have to uninstall the SP1 :-( which doesn't make sense to me at all! That's
a rough update and besides that, the main reason for installing this update
from what I've read is that it will make it easier to uninstall the SP,
lol's!! I think I'm just going to have to bypass this IMPORTANT update
unless Microsoft answers my question regarding this update!

Good Luck & if you hear of any way to update this w/o having to uninstall
SP1, please post it..Thanks!
--
BIGWOLF57
*********


"Floridaguy" wrote:
Hello BIGWOLF57,
This is what I've got regarding KB938371 :

Update for Windows Vista (KB938371)
Installation date: ‎4/‎8/‎2008 5:19 PM
Installation status: Successful
Update type: Important
Install this update to enable future updates to install successfully on all editions of Windows Vista. This update may be required before selected future updates can be installed. After you install this item, you may have to restart your computer. Once you have installed this item, it cannot be removed.
More information:
A software update is available for the Windows Vista installation components
Help and Support:
Microsoft Help and Support

PS. I don't have SP1. Don't want it.
My System SpecsSystem Spec
Old 05-18-2008   #9 (permalink)
BigWolf57


 
 

Re: Updates K8938371 & KB947864


--
BIGWOLF57
*********


"t-4-2" wrote:
Quote:

>
> BigWolf57;715112 Wrote:
Quote:

> > Don't feel like the "lone wolf" FL guy...I've got the same "failure"
> > problems
> > and I'm from FL as well, lol's! When you try to get help, they give you
> > error #800736CC and then they list a slew of unrelated b.s. for a fix!
> > From
> > what I've read, which is probably wrong...they say to install this you
> > first
> > have to uninstall the SP1 :-( which doesn't make sense to me at all!
> > That's
> > a rough update and besides that, the main reason for installing this
> > update
> > from what I've read is that it will make it easier to uninstall the SP,
> > lol's!! I think I'm just going to have to bypass this IMPORTANT update
> > unless Microsoft answers my question regarding this update!
> >
> > Good Luck & if you hear of any way to update this w/o having to
> > uninstall
> > SP1, please post it..Thanks!
> > --
> > BIGWOLF57
> > *********
> >
> >
> > "Floridaguy" wrote:
> Hello BIGWOLF57,
> This is what I've got regarding KB938371 :
>
> Update for Windows Vista (KB938371)
> Installation date: ‎4/‎8/‎2008 5:19 PM
> Installation status: Successful
> Update type: Important
> Install this update to enable future updates to install successfully on
> all editions of Windows Vista. This update may be required before
> selected future updates can be installed. After you install this item,
> you may have to restart your computer. Once you have installed this
> item, it cannot be removed.
> More information:
> 'A software update is available for the Windows Vista installation
> components' (http://support.microsoft.com/kb/938371)
> Help and Support:
> 'Microsoft Help and Support' (http://support.microsoft.com)
>
> PS. I don't have SP1. Don't want it.
>
>
> --
> t-4-2
>
t-4-2, thanks for the info although I think I've already tried to resolve
this about 8 times from the same page you referenced. You would think that
Microsoft would get their act together and cut down or consolidate these
constant updates, what a pain in the tail! Wish I didn't install SP1 but
then again, I just had to do a complete system recovery with OEM disks after
I lost my D:\ partition :-( I'm not a big-time computer "tech" fan needless
to say. Thanks again!
My System SpecsSystem Spec
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