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04-10-2008
| #1 (permalink) |
| | Blue Screen 0x0000000a - New Info When I boot, the desktop displays then a few seconds later I get a Blue Screen 0x0000000a followed by some numbers. Booting into safe mode, I can get more info about this: Problem signature: Problem Event Name: BlueScreen OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: a BCP1: 006C0065 BCP2: 0000001B BCP3: 00000000 BCP4: 81CAD9BB OS Version: 6_0_6000 Service Pack: 0_0 Product: 768_1 Files that help describe the problem: C:\Windows\Minidump\Mini040908-01.dmp C:\Windows\System32\config\systemprofile\AppData\Local\Temp\WER-69843-0.sysdata.xml C:\Windows\System32\config\systemprofile\AppData\Local\Temp\WERBADF.tmp.version.txt I have already backed up on the restore points by several levels. I remember one of the last windows updates included Audio drivers, and other drivers. From safe mode, can I see what was installed? I have "rolled back" the audio already and unchecked several things in msconfig. ntbtlog.txt has the last driver installed as cdfs.sys. *** I have reviewed the .dmp and .xml file. What can the contents of these files do to help me see whats exactly causing this problem? *** Ideas? I'm desperate. Thanks! ~Bob |
My System Specs |
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04-10-2008
| #2 (permalink) |
| | Re: Blue Screen 0x0000000a - New Info If you are saying safe mode runs, you can run the command: perfmon /rel to get a better idea of the problem. -- Was this helpful? Then click the Ratings button. Voting helps the web interface. http://www.microsoft.com/wn3/locales...eAPostAsAnswer Mark L. Ferguson .. "microsvc" <microsvc@xxxxxx> wrote in message news:C0FEBF37-47FA-4110-BD98-80DC23DDF8D6@xxxxxx Quote: > When I boot, the desktop displays then a few seconds later I get a Blue > Screen 0x0000000a followed by some numbers. Booting into > safe mode, I can get more info about this: > > Problem signature: > Problem Event Name: BlueScreen > OS Version: 6.0.6000.2.0.0.768.3 > Locale ID: 1033 > > Additional information about the problem: > BCCode: a > BCP1: 006C0065 > BCP2: 0000001B > BCP3: 00000000 > BCP4: 81CAD9BB > OS Version: 6_0_6000 > Service Pack: 0_0 > Product: 768_1 > > Files that help describe the problem: > C:\Windows\Minidump\Mini040908-01.dmp > C:\Windows\System32\config\systemprofile\AppData\Local\Temp\WER-69843-0.sysdata.xml > C:\Windows\System32\config\systemprofile\AppData\Local\Temp\WERBADF.tmp.version.txt > > I have already backed up on the restore points by several levels. I > remember one of the last windows updates included Audio drivers, and other > drivers. From safe mode, can I see what was installed? I have "rolled > back" > the audio already and unchecked several things in msconfig. ntbtlog.txt > has > the last driver installed as cdfs.sys. > > *** I have reviewed the .dmp and .xml file. What can the contents of > these > files do to help me see whats exactly causing this problem? *** > > Ideas? I'm desperate. Thanks! > ~Bob > > |
| My System Specs |
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04-10-2008
| #3 (permalink) |
| | Re: Blue Screen 0x0000000a - New Info Mark, under each of the 5 report sections, it says "No events of the selected type.....". Do I need to run something to get the info to populate? I found info about WinDBG, but its not installed, and it wont install under safe mode. I think this can tell me what specifically causes the error woth my DMP file. Can you shed any light on this? Thansk! "Mark L. Ferguson" wrote: Quote: > If you are saying safe mode runs, you can run the command: > perfmon /rel > > to get a better idea of the problem. > -- > Was this helpful? Then click the Ratings button. Voting helps the web > interface. > http://www.microsoft.com/wn3/locales...eAPostAsAnswer > Mark L. Ferguson > . > > "microsvc" <microsvc@xxxxxx> wrote in message > news:C0FEBF37-47FA-4110-BD98-80DC23DDF8D6@xxxxxx Quote: > > When I boot, the desktop displays then a few seconds later I get a Blue > > Screen 0x0000000a followed by some numbers. Booting into > > safe mode, I can get more info about this: > > > > Problem signature: > > Problem Event Name: BlueScreen > > OS Version: 6.0.6000.2.0.0.768.3 > > Locale ID: 1033 > > > > Additional information about the problem: > > BCCode: a > > BCP1: 006C0065 > > BCP2: 0000001B > > BCP3: 00000000 > > BCP4: 81CAD9BB > > OS Version: 6_0_6000 > > Service Pack: 0_0 > > Product: 768_1 > > > > Files that help describe the problem: > > C:\Windows\Minidump\Mini040908-01.dmp > > C:\Windows\System32\config\systemprofile\AppData\Local\Temp\WER-69843-0.sysdata.xml > > C:\Windows\System32\config\systemprofile\AppData\Local\Temp\WERBADF.tmp.version.txt > > > > I have already backed up on the restore points by several levels. I > > remember one of the last windows updates included Audio drivers, and other > > drivers. From safe mode, can I see what was installed? I have "rolled > > back" > > the audio already and unchecked several things in msconfig. ntbtlog.txt > > has > > the last driver installed as cdfs.sys. > > > > *** I have reviewed the .dmp and .xml file. What can the contents of > > these > > files do to help me see whats exactly causing this problem? *** > > > > Ideas? I'm desperate. Thanks! > > ~Bob > > > > |
| My System Specs |
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04-10-2008
| #4 (permalink) |
| | Re: Blue Screen 0x0000000a - New Info debug info from .dmp. I was able to move the dmp to a usb drive and on another computer install windbg. I extracted the stack info but I dont see any driver names there, unless I dont see it. Heres the stack: kd> kb ChildEBP RetAddr Args to Child 9bdb3c20 81cad9bb badb0d00 00001d50 00000004 nt!KiTrap0E+0x2ac 9bdb3cb0 81cac462 00000000 0012fc34 81e90b59 nt!KiInsertTimerTable+0x2f 9bdb3d08 81e90bf1 00000101 00000000 9bdb3d2c nt!KeDelayExecutionThread+0x36b 9bdb3d54 81c8caaa 00000000 0012fc68 0012fc8c nt!NtDelayExecution+0x8d 9bdb3d54 77340f34 00000000 0012fc68 0012fc8c nt!KiFastCallEntry+0x12a WARNING: Frame IP not in any known module. Following frames may be wrong. 0012fc8c 00000000 00000000 00000000 00000000 0x77340f34 Thanks for your help. "Mark L. Ferguson" wrote: Quote: > If you are saying safe mode runs, you can run the command: > perfmon /rel > > to get a better idea of the problem. > -- > Was this helpful? Then click the Ratings button. Voting helps the web > interface. > http://www.microsoft.com/wn3/locales...eAPostAsAnswer > Mark L. Ferguson > . > > "microsvc" <microsvc@xxxxxx> wrote in message > news:C0FEBF37-47FA-4110-BD98-80DC23DDF8D6@xxxxxx Quote: > > When I boot, the desktop displays then a few seconds later I get a Blue > > Screen 0x0000000a followed by some numbers. Booting into > > safe mode, I can get more info about this: > > > > Problem signature: > > Problem Event Name: BlueScreen > > OS Version: 6.0.6000.2.0.0.768.3 > > Locale ID: 1033 > > > > Additional information about the problem: > > BCCode: a > > BCP1: 006C0065 > > BCP2: 0000001B > > BCP3: 00000000 > > BCP4: 81CAD9BB > > OS Version: 6_0_6000 > > Service Pack: 0_0 > > Product: 768_1 > > > > Files that help describe the problem: > > C:\Windows\Minidump\Mini040908-01.dmp > > C:\Windows\System32\config\systemprofile\AppData\Local\Temp\WER-69843-0.sysdata.xml > > C:\Windows\System32\config\systemprofile\AppData\Local\Temp\WERBADF.tmp.version.txt > > > > I have already backed up on the restore points by several levels. I > > remember one of the last windows updates included Audio drivers, and other > > drivers. From safe mode, can I see what was installed? I have "rolled > > back" > > the audio already and unchecked several things in msconfig. ntbtlog.txt > > has > > the last driver installed as cdfs.sys. > > > > *** I have reviewed the .dmp and .xml file. What can the contents of > > these > > files do to help me see whats exactly causing this problem? *** > > > > Ideas? I'm desperate. Thanks! > > ~Bob > > > > |
| My System Specs |
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