On Apr 17, 4:59*pm, RickyTheFish
> Well, unfortunately, after having left the computer idle for around 7 hours
> with Firefox open, I did just now have the problem pop up again. *One thing
> that I did notice before I manually turned off the machine was that the Java
> Platform was open. *Is it possible maybe Java Updater or the Java Platform
> itself could be causing this problem? *I'll try to keep an eye out next time
> this happens and see if Java is open or not, but right now it's pretty much
> the only thing I have to go on.
This is not the ideal solution, but considering what you've been
through... well, it will be better than continuing to live with the
Go to Start::Control Panel->Hardware and Sound->Power Options, select
"Change when the computer sleeps." Where it says "Put the computer to
sleep," select "Never" from the drop down. There may be two sets of
settings; one for battery power, and one for "plugged in," or you may
only see one on your computer if you have no battery.
This isn't the greenest thing to do, but it is better than having to
do the hard restarts, which aren't good for your hard drive, your
system configuration, or your blood pressure.
Vista SP1 is supposed to fix the problem that you describe. I don't
recall whether you mentioned if you had SP1 yet. But, I know that you
did say that you were current with all automatic updates. SP1 has
problems with some drivers
and automatic update will not push SP1 to
people with those drivers
until new drivers
are available. The new
drivers will also be available from Windows automatic update, so you
don't need to do anything special other than wait for it to arrive.
You can check to see if you have SP1 by hitting Winkey+Pause. If you
have SP1 it will clearly state so in the upper right hand pane of the
You can also go to Control Panel->System and Maintenance->Problem
Reports and Solutions, and try running "Check for new solutions." This
will send a problem report, which will include your system crashes to
a Microsoft database (no personal information is sent). Simply follow
the instructions presented. You might find something; however, based
upon the number of people reporting your specific problem (there are a
lot), I doubt that a solution is currently available.
My suggestion is to follow my first set of instructions to prevent
your computer from sleeping. I am very confident that this will work
for you. Although it doesn't actually fix the bug you are
experiencing, at least you won't be dealing with the application
freezes and the hard restarts.
Then, from time to time (like in a few months) you can check Problem
Reports and Solutions, or enable sleep mode again and test. Meanwhile,
try to remember to turn out the lights from time to time in order to
make up for not being so energy friendly with your computer. ;-)
I hope this helps! Let me know if you find it useful.