Windows Vista Forums
Vista Forums Home Join Vista Forums Windows 7 help and support Forum Windows 8 Forum Vista Tutorials

Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks.

Go Back   Vista Forums > Vista Newsgroup Archive > Vista Newsgroups > Vista General

Vista - Vista video corruption. Repeatable.

 
 
04-10-2008   #1 (permalink)
chromian


 

Vista video corruption. Repeatable.

Hi. This is my first time posting on Vista issues.

I am running a 3rd party application on a new Emachines desktop with Vista
Home Premium. The same application is widely used for some time on XP systems
all over the world, without this problem.



The application is running a temperature program, which can run from about 1
to 3 hours. As part of this application a realtime graph is displayed, which
is continuously updated, showing vessel temperature and pressure.

After the application terminates, I usually leave the realtime charting
application running all night. In the morning, if I right-click on START, the
screen goes mad, task bar icons are drawn at the top of the screen instead of
at the bottom. The realtime graph window appears and disappears. The START
menu reduces to the few items normally at the top (Update Windows, etc).
There are no longer entries for SEARCH, PROGRAMS, HELP etc. And no means of
turning the computer off, except via the CTRL ALT DEL method.

It seems the computer is still running, the realtime plot is still updating
temp and pressure, CTRL ALT DEL works. I guess "Explorer" has died.

The only means of recovery is to reboot, via CTRL ALT DEL.

If anyone has a clue as to what might be happening, I'd appreciate any and
all assistance.

Since this is a process computer, I must fix this problem one way or
another. This is the first system of its kind that the 3rd party application
has run on Vista, so there might be a conflict with the realtime function?

Vista has not been updated. I am reluctant to even try, as Vista SP1 killed
my home computer stone dead (I have put XP Pro on instead).

I need a clue as to what to do before I attempt any Vista updates. E.g.

Is there a logging program out there that can record debugging info that
might be useful?
Will Compatibility Mode do anything??

Thanks a lot if you have read this far! I do hope you can help. I am
assuming (maybe wrongly) that this problem is beyond the normal scope of
Emachines tech support, so I haven't tried that yet. And the Vista is OEM so
Microsoft will not support their product.
Ian
My System SpecsSystem Spec
04-10-2008   #2 (permalink)
Chuck


 

Re: Vista video corruption. Repeatable.

I'd be having a serious look at the "Application" and the temperature
program. It sounds like you might be using something like "Lab View".
If so, there should be updates available.

"chromian" <chromian@xxxxxx> wrote in message
news:B3F1B745-1003-48AC-B2FE-453955A0F7FD@xxxxxx
Quote:

> Hi. This is my first time posting on Vista issues.
>
> I am running a 3rd party application on a new Emachines desktop with Vista
> Home Premium. The same application is widely used for some time on XP
systems
Quote:

> all over the world, without this problem.
>
> The application is running a temperature program, which can run from about
1
Quote:

> to 3 hours. As part of this application a realtime graph is displayed,
which
Quote:

> is continuously updated, showing vessel temperature and pressure.
>
> After the application terminates, I usually leave the realtime charting
> application running all night. In the morning, if I right-click on START,
the
Quote:

> screen goes mad, task bar icons are drawn at the top of the screen instead
of
Quote:

> at the bottom. The realtime graph window appears and disappears. The START
> menu reduces to the few items normally at the top (Update Windows, etc).
> There are no longer entries for SEARCH, PROGRAMS, HELP etc. And no means
of
Quote:

> turning the computer off, except via the CTRL ALT DEL method.
>
> It seems the computer is still running, the realtime plot is still
updating
Quote:

> temp and pressure, CTRL ALT DEL works. I guess "Explorer" has died.
>
> The only means of recovery is to reboot, via CTRL ALT DEL.
>
> If anyone has a clue as to what might be happening, I'd appreciate any and
> all assistance.
>
> Since this is a process computer, I must fix this problem one way or
> another. This is the first system of its kind that the 3rd party
application
Quote:

> has run on Vista, so there might be a conflict with the realtime function?
>
> Vista has not been updated. I am reluctant to even try, as Vista SP1
killed
Quote:

> my home computer stone dead (I have put XP Pro on instead).
>
> I need a clue as to what to do before I attempt any Vista updates. E.g.
>
> Is there a logging program out there that can record debugging info that
> might be useful?
> Will Compatibility Mode do anything??
>
> Thanks a lot if you have read this far! I do hope you can help. I am
> assuming (maybe wrongly) that this problem is beyond the normal scope of
> Emachines tech support, so I haven't tried that yet. And the Vista is OEM
so
Quote:

> Microsoft will not support their product.
> Ian

My System SpecsSystem Spec
04-11-2008   #3 (permalink)
zachd [MSFT]


 

Re: Vista video corruption. Repeatable.


I'd think you're spot on here.

He might also want to run Task Manager, turn on "Show processes from all
users" (just in case), go to the Processes tab, turn on Handles, Threads,
and GDI Objects, and then verify those numbers at the start of the day
versus at the end when things are in a bad way.

I'd think that that application is badly written and causing resource
starvation.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Chuck" <cdkuder@xxxxxx> wrote in message
news:u7kx594mIHA.4664@xxxxxx
Quote:

> I'd be having a serious look at the "Application" and the temperature
> program. It sounds like you might be using something like "Lab View".
> If so, there should be updates available.
>
> "chromian" <chromian@xxxxxx> wrote in message
> news:B3F1B745-1003-48AC-B2FE-453955A0F7FD@xxxxxx
Quote:

>> Hi. This is my first time posting on Vista issues.
>>
>> I am running a 3rd party application on a new Emachines desktop with
>> Vista
>> Home Premium. The same application is widely used for some time on XP
> systems
Quote:

>> all over the world, without this problem.
>>
>> The application is running a temperature program, which can run from
>> about
> 1
Quote:

>> to 3 hours. As part of this application a realtime graph is displayed,
> which
Quote:

>> is continuously updated, showing vessel temperature and pressure.
>>
>> After the application terminates, I usually leave the realtime charting
>> application running all night. In the morning, if I right-click on START,
> the
Quote:

>> screen goes mad, task bar icons are drawn at the top of the screen
>> instead
> of
Quote:

>> at the bottom. The realtime graph window appears and disappears. The
>> START
>> menu reduces to the few items normally at the top (Update Windows, etc).
>> There are no longer entries for SEARCH, PROGRAMS, HELP etc. And no means
> of
Quote:

>> turning the computer off, except via the CTRL ALT DEL method.
>>
>> It seems the computer is still running, the realtime plot is still
> updating
Quote:

>> temp and pressure, CTRL ALT DEL works. I guess "Explorer" has died.
>>
>> The only means of recovery is to reboot, via CTRL ALT DEL.
>>
>> If anyone has a clue as to what might be happening, I'd appreciate any
>> and
>> all assistance.
>>
>> Since this is a process computer, I must fix this problem one way or
>> another. This is the first system of its kind that the 3rd party
> application
Quote:

>> has run on Vista, so there might be a conflict with the realtime
>> function?
>>
>> Vista has not been updated. I am reluctant to even try, as Vista SP1
> killed
Quote:

>> my home computer stone dead (I have put XP Pro on instead).
>>
>> I need a clue as to what to do before I attempt any Vista updates. E.g.
>>
>> Is there a logging program out there that can record debugging info that
>> might be useful?
>> Will Compatibility Mode do anything??
>>
>> Thanks a lot if you have read this far! I do hope you can help. I am
>> assuming (maybe wrongly) that this problem is beyond the normal scope of
>> Emachines tech support, so I haven't tried that yet. And the Vista is OEM
> so
Quote:

>> Microsoft will not support their product.
>> Ian
>
>
My System SpecsSystem Spec
 

 Vista video corruption. Repeatable. problems?



Thread Tools


Similar topics to: Vista video corruption. Repeatable.
Thread Forum
Vista File Corruption General Discussion
Losing internet connection - repeatable Network & Sharing
Vista - IE7 corruption? Vista installation & setup
Vista offline files breaks Office 2007 file save - repeatable Vista networking & sharing
Consistent/Repeatable STOP errors after upgrade XP Pro - Beta 2 Vista performance & maintenance


Vista Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows Vista", the Start Orb, and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50