Vista Tutorial - Vista 64 Ultimate and Outlook 2003: Can't connect to Exchange Server

04-13-2008

I recently switched OSes from XP Pro (32-bit) to Vista 64 Ultimate,
loaded all my software and settings, and went to town. For some
reason, Outlook 2003 is having excessive difficulty connecting to my
hosted Exchange account. I'll get a "trying to connect" message for
up to a couple minutes before I am prompted for the password. After
that, Outlook will sometimes stay connected and sometimes will not.
(No pattern there; just seems random.) Other times, the connection
will time out without ever asking me for my password.

My Exchange host (1&1) says that the problem is not on its end, and I
tend to agree. If I exit Outlook on the Vista box and try to connect
using my account info on a backup XP box, everything runs smoothly.
Exit the XP box and hop back onto the Vista box, and the problem is
back. And, just to recap, everything worked smoothly on this machine
prior to the Vista install, which was a clean wipe and reformat. I am
also not having issues with any other Internet-related activity -- web
browsing, FTP, gaming -- nor is there any issue when connecting to a
POP source. It's only Exchange that is giving me headaches.

Does anyone have any ideas what the issue could be and how to fix it?
I note that a Google search yields a lot of similar posts, but no
resolution.

Any suggestions appreciated. Thanks.

04-13-2008

On Sun, 13 Apr 2008 07:51:47 -0700 (PDT), Underwater Mike
<UnderwaterMike@xxxxxx> wrote:

Quote:

>I recently switched OSes from XP Pro (32-bit) to Vista 64 Ultimate,
>loaded all my software and settings, and went to town. For some
>reason, Outlook 2003 is having excessive difficulty connecting to my
>hosted Exchange account. I'll get a "trying to connect" message for
>up to a couple minutes before I am prompted for the password. After
>that, Outlook will sometimes stay connected and sometimes will not.
>(No pattern there; just seems random.) Other times, the connection
>will time out without ever asking me for my password.
>
>My Exchange host (1&1) says that the problem is not on its end, and I
>tend to agree. If I exit Outlook on the Vista box and try to connect
>using my account info on a backup XP box, everything runs smoothly.
>Exit the XP box and hop back onto the Vista box, and the problem is
>back. And, just to recap, everything worked smoothly on this machine
>prior to the Vista install, which was a clean wipe and reformat. I am
>also not having issues with any other Internet-related activity -- web
>browsing, FTP, gaming -- nor is there any issue when connecting to a
>POP source. It's only Exchange that is giving me headaches.
>
>Does anyone have any ideas what the issue could be and how to fix it?
>I note that a Google search yields a lot of similar posts, but no
>resolution.
>
>Any suggestions appreciated. Thanks.

Try turning off autotuning in Vista:

netsh interface tcp set global autotuning=disabled

04-13-2008

Thanks, but it doesn't seem to have helped. Any other ideas?

On Apr 13, 11:20 am, Andy David {MVP}
<ada...@xxxxxx> wrote:

Quote:

> On Sun, 13 Apr 2008 07:51:47 -0700 (PDT), Underwater Mike
>
>
>
> <UnderwaterM...@xxxxxx> wrote:

Quote:

> >I recently switched OSes from XP Pro (32-bit) to Vista 64 Ultimate,
> >loaded all my software and settings, and went to town. For some
> >reason, Outlook 2003 is having excessive difficulty connecting to my
> >hosted Exchange account. I'll get a "trying to connect" message for
> >up to a couple minutes before I am prompted for the password. After
> >that, Outlook will sometimes stay connected and sometimes will not.
> >(No pattern there; just seems random.) Other times, the connection
> >will time out without ever asking me for my password.

>

Quote:

> >My Exchange host (1&1) says that the problem is not on its end, and I
> >tend to agree. If I exit Outlook on the Vista box and try to connect
> >using my account info on a backup XP box, everything runs smoothly.
> >Exit the XP box and hop back onto the Vista box, and the problem is
> >back. And, just to recap, everything worked smoothly on this machine
> >prior to the Vista install, which was a clean wipe and reformat. I am
> >also not having issues with any other Internet-related activity -- web
> >browsing, FTP, gaming -- nor is there any issue when connecting to a
> >POP source. It's only Exchange that is giving me headaches.

>

Quote:

> >Does anyone have any ideas what the issue could be and how to fix it?
> >I note that a Google search yields a lot of similar posts, but no
> >resolution.

>

Quote:

> >Any suggestions appreciated. Thanks.

>
> Try turning off autotuning in Vista:
>
> netsh interface tcp set global autotuning=disabled

04-26-2008

A little bump. Still no solution. Any thoughts besides abandoning
Vista?

On Apr 13, 12:06 pm, Underwater Mike <UnderwaterM...@xxxxxx> wrote:

Quote:

> Thanks, but it doesn't seem to have helped. Any other ideas?
>
> On Apr 13, 11:20 am, Andy David {MVP}
>
> <ada...@xxxxxx> wrote:

Quote:

> > On Sun, 13 Apr 2008 07:51:47 -0700 (PDT), Underwater Mike

>

Quote:

> > <UnderwaterM...@xxxxxx> wrote:

Quote:

> > >I recently switched OSes from XP Pro (32-bit) toVista64 Ultimate,
> > >loaded all my software and settings, and went to town. For some
> > >reason,Outlook2003is having excessive difficulty connecting to my
> > >hosted Exchange account. I'll get a "trying to connect" message for
> > >up to a couple minutes before I am prompted for the password. After
> > >that,Outlookwill sometimes stay connected and sometimes will not.
> > >(No pattern there; just seems random.) Other times, the connection
> > >will time out without ever asking me for my password.

>

Quote:

> > >My Exchange host (1&1) says that the problem is not on its end, and I
> > >tend to agree. If I exitOutlookon theVistabox and try to connect
> > >using my account info on a backup XP box, everything runs smoothly.
> > >Exit the XP box and hop back onto theVistabox, and the problem is
> > >back. And, just to recap, everything worked smoothly on this machine
> > >prior to theVistainstall, which was a clean wipe and reformat. I am
> > >also not having issues with any other Internet-related activity -- web
> > >browsing, FTP, gaming -- nor is there any issue when connecting to a
> > >POP source. It's only Exchange that is giving me headaches.

>

Quote:

> > >Does anyone have any ideas what the issue could be and how to fix it?
> > >I note that a Google search yields a lot of similar posts, but no
> > >resolution.

>

Quote:

> > >Any suggestions appreciated. Thanks.

>

Quote:

> > Try turning off autotuning inVista:

>

Quote:

> > netsh interface tcp set global autotuning=disabled

05-08-2008

Hello, I saw your post and was wondering if you ever resolved this? I am
hosting my exchange with 1and1, too, called them and they said it was on
my end, too. I called Microsoft tech support, but they wanted to bill
$260 to do a 'business' tech call. I have searched and tried several
things, including disabling autotuning, however, none worked. If you
found a solution and are willing to share it, it would be most
appreciated. Thank you!

--
tmr221
Posted via http://www.vistaheads.com

04-13-2008	#1 (permalink)
Underwater Mike Guest n/a posts	Vista 64 Ultimate and Outlook 2003: Can't connect to Exchange Server I recently switched OSes from XP Pro (32-bit) to Vista 64 Ultimate, loaded all my software and settings, and went to town. For some reason, Outlook 2003 is having excessive difficulty connecting to my hosted Exchange account. I'll get a "trying to connect" message for up to a couple minutes before I am prompted for the password. After that, Outlook will sometimes stay connected and sometimes will not. (No pattern there; just seems random.) Other times, the connection will time out without ever asking me for my password. My Exchange host (1&1) says that the problem is not on its end, and I tend to agree. If I exit Outlook on the Vista box and try to connect using my account info on a backup XP box, everything runs smoothly. Exit the XP box and hop back onto the Vista box, and the problem is back. And, just to recap, everything worked smoothly on this machine prior to the Vista install, which was a clean wipe and reformat. I am also not having issues with any other Internet-related activity -- web browsing, FTP, gaming -- nor is there any issue when connecting to a POP source. It's only Exchange that is giving me headaches. Does anyone have any ideas what the issue could be and how to fix it? I note that a Google search yields a lot of similar posts, but no resolution. Any suggestions appreciated. Thanks.
My System Specs

04-13-2008	#2 (permalink)
Andy David {MVP} Guest n/a posts	Re: Vista 64 Ultimate and Outlook 2003: Can't connect to Exchange Server On Sun, 13 Apr 2008 07:51:47 -0700 (PDT), Underwater Mike <UnderwaterMike@xxxxxx> wrote: Quote: >I recently switched OSes from XP Pro (32-bit) to Vista 64 Ultimate, >loaded all my software and settings, and went to town. For some >reason, Outlook 2003 is having excessive difficulty connecting to my >hosted Exchange account. I'll get a "trying to connect" message for >up to a couple minutes before I am prompted for the password. After >that, Outlook will sometimes stay connected and sometimes will not. >(No pattern there; just seems random.) Other times, the connection >will time out without ever asking me for my password. > >My Exchange host (1&1) says that the problem is not on its end, and I >tend to agree. If I exit Outlook on the Vista box and try to connect >using my account info on a backup XP box, everything runs smoothly. >Exit the XP box and hop back onto the Vista box, and the problem is >back. And, just to recap, everything worked smoothly on this machine >prior to the Vista install, which was a clean wipe and reformat. I am >also not having issues with any other Internet-related activity -- web >browsing, FTP, gaming -- nor is there any issue when connecting to a >POP source. It's only Exchange that is giving me headaches. > >Does anyone have any ideas what the issue could be and how to fix it? >I note that a Google search yields a lot of similar posts, but no >resolution. > >Any suggestions appreciated. Thanks. Try turning off autotuning in Vista: netsh interface tcp set global autotuning=disabled
My System Specs

04-13-2008	#3 (permalink)
Underwater Mike Guest n/a posts	Re: Vista 64 Ultimate and Outlook 2003: Can't connect to ExchangeServer Thanks, but it doesn't seem to have helped. Any other ideas? On Apr 13, 11:20 am, Andy David {MVP} <ada...@xxxxxx> wrote: Quote: > On Sun, 13 Apr 2008 07:51:47 -0700 (PDT), Underwater Mike > > > > <UnderwaterM...@xxxxxx> wrote: Quote: > >I recently switched OSes from XP Pro (32-bit) to Vista 64 Ultimate, > >loaded all my software and settings, and went to town. For some > >reason, Outlook 2003 is having excessive difficulty connecting to my > >hosted Exchange account. I'll get a "trying to connect" message for > >up to a couple minutes before I am prompted for the password. After > >that, Outlook will sometimes stay connected and sometimes will not. > >(No pattern there; just seems random.) Other times, the connection > >will time out without ever asking me for my password. > Quote: > >My Exchange host (1&1) says that the problem is not on its end, and I > >tend to agree. If I exit Outlook on the Vista box and try to connect > >using my account info on a backup XP box, everything runs smoothly. > >Exit the XP box and hop back onto the Vista box, and the problem is > >back. And, just to recap, everything worked smoothly on this machine > >prior to the Vista install, which was a clean wipe and reformat. I am > >also not having issues with any other Internet-related activity -- web > >browsing, FTP, gaming -- nor is there any issue when connecting to a > >POP source. It's only Exchange that is giving me headaches. > Quote: > >Does anyone have any ideas what the issue could be and how to fix it? > >I note that a Google search yields a lot of similar posts, but no > >resolution. > Quote: > >Any suggestions appreciated. Thanks. > > Try turning off autotuning in Vista: > > netsh interface tcp set global autotuning=disabled
My System Specs

04-26-2008	#4 (permalink)
Underwater Mike Guest n/a posts	Re: Vista 64 Ultimate and Outlook 2003: Can't connect to ExchangeServer A little bump. Still no solution. Any thoughts besides abandoning Vista? On Apr 13, 12:06 pm, Underwater Mike <UnderwaterM...@xxxxxx> wrote: Quote: > Thanks, but it doesn't seem to have helped. Any other ideas? > > On Apr 13, 11:20 am, Andy David {MVP} > > <ada...@xxxxxx> wrote: Quote: > > On Sun, 13 Apr 2008 07:51:47 -0700 (PDT), Underwater Mike > Quote: > > <UnderwaterM...@xxxxxx> wrote: Quote: > > >I recently switched OSes from XP Pro (32-bit) toVista64 Ultimate, > > >loaded all my software and settings, and went to town. For some > > >reason,Outlook2003is having excessive difficulty connecting to my > > >hosted Exchange account. I'll get a "trying to connect" message for > > >up to a couple minutes before I am prompted for the password. After > > >that,Outlookwill sometimes stay connected and sometimes will not. > > >(No pattern there; just seems random.) Other times, the connection > > >will time out without ever asking me for my password. > Quote: Quote: > > >My Exchange host (1&1) says that the problem is not on its end, and I > > >tend to agree. If I exitOutlookon theVistabox and try to connect > > >using my account info on a backup XP box, everything runs smoothly. > > >Exit the XP box and hop back onto theVistabox, and the problem is > > >back. And, just to recap, everything worked smoothly on this machine > > >prior to theVistainstall, which was a clean wipe and reformat. I am > > >also not having issues with any other Internet-related activity -- web > > >browsing, FTP, gaming -- nor is there any issue when connecting to a > > >POP source. It's only Exchange that is giving me headaches. > Quote: Quote: > > >Does anyone have any ideas what the issue could be and how to fix it? > > >I note that a Google search yields a lot of similar posts, but no > > >resolution. > Quote: Quote: > > >Any suggestions appreciated. Thanks. > Quote: > > Try turning off autotuning inVista: > Quote: > > netsh interface tcp set global autotuning=disabled
My System Specs

05-08-2008	#5 (permalink)
tmr221 Guest n/a posts	Re: Vista 64 Ultimate and Outlook 2003: Can't connect to Exchange Server Hello, I saw your post and was wondering if you ever resolved this? I am hosting my exchange with 1and1, too, called them and they said it was on my end, too. I called Microsoft tech support, but they wanted to bill $260 to do a 'business' tech call. I have searched and tried several things, including disabling autotuning, however, none worked. If you found a solution and are willing to share it, it would be most appreciated. Thank you! -- tmr221 Posted via http://www.vistaheads.com
My System Specs

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