Vista - Complet PC Bqackup cannot find backup devices

When I select Windows complete PC backup it just keeps looking for backup
devices. I have a WD external USB drive attached. When I selct file backup
it quickly finds the drive but not when I try the complete PC backup. The
external drive is empty and has been reformatted NTFS. Any suggestions?

In Device manager, the Properties of the drive, set the option for 'write
caching' on the "Policies" tab. Be Sure to use 'Safely Remove Hardware" when
disconnecting this drive.

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Mark L. Ferguson
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"James 9" <James 9@xxxxxx> wrote in message
news:511F6E9A-7AF0-4B4E-8A57-3123AAD4BD8F@xxxxxx

Thanks Mark, but your suggestion did not fix the problem. No change was
noticed.

"Mark L. Ferguson" wrote:

No doubt, this is some problem with recognizing the ownership of the drive.
I would copy some file on there, and 'take ownership' to see if that helped.
My second drive as backup has no problem with complete PC backup. I am
thinking it's a problem with 'disk type', but since my 'firefly' flash drive
is recognized by backup, I'm not sure it's a USB issue (the most often
complained item on this whole board)
My guess would be it's some driver problem. I would use device manager to
uninstall, then 'scan for hardware changes' on all that stuff.
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Mark L. Ferguson
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"James 9" <James9@xxxxxx> wrote in message
news:C7059D88-4686-434D-8E48-05205C6C9CDF@xxxxxx