Vista - Can't restore Quicken 2008 Backup File

04-13-2008

Hi...I am trying to solve a problem installing the backup of a Quicken 2008
file. Computer is a HP Pavillion Dv6000 laptop with Vista Home Premium.
Quicken 2008 is installed from a current download, and updated. When I try
to restore my backup file, I get a dialog box that says "You have an online
payment that has missed its transmit date. This transaction can be dated no
earlier than 4/18/2008." When I try to close the dialog box, nothing
happens. No command or mouse click will make the dialog box close. Since
Quicken is waiting for the dialog box to close, the program can't respond or
finish loading the backup file. I have to close everything with the Task
Manager. I have also tried installing as the Administrator. Any help would
be appreciated. I'm totally stumped.

04-14-2008

Mike H. wrote:

Quote:

> Hi...I am trying to solve a problem installing the backup of a Quicken
> 2008
> file. Computer is a HP Pavillion Dv6000 laptop with Vista Home Premium.
> Quicken 2008 is installed from a current download, and updated. When I
> try to restore my backup file, I get a dialog box that says "You have an
> online
> payment that has missed its transmit date. This transaction can be dated
> no
> earlier than 4/18/2008." When I try to close the dialog box, nothing
> happens. No command or mouse click will make the dialog box close. Since
> Quicken is waiting for the dialog box to close, the program can't respond
> or
> finish loading the backup file. I have to close everything with the Task
> Manager. I have also tried installing as the Administrator. Any help
> would
> be appreciated. I'm totally stumped.

This is a question for Intuit support.

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

04-13-2008	#1 (permalink)
Mike H. n/a posts	Can't restore Quicken 2008 Backup File Hi...I am trying to solve a problem installing the backup of a Quicken 2008 file. Computer is a HP Pavillion Dv6000 laptop with Vista Home Premium. Quicken 2008 is installed from a current download, and updated. When I try to restore my backup file, I get a dialog box that says "You have an online payment that has missed its transmit date. This transaction can be dated no earlier than 4/18/2008." When I try to close the dialog box, nothing happens. No command or mouse click will make the dialog box close. Since Quicken is waiting for the dialog box to close, the program can't respond or finish loading the backup file. I have to close everything with the Task Manager. I have also tried installing as the Administrator. Any help would be appreciated. I'm totally stumped.
My System Specs

04-14-2008	#2 (permalink)
Malke n/a posts	Re: Can't restore Quicken 2008 Backup File Mike H. wrote: Quote: > Hi...I am trying to solve a problem installing the backup of a Quicken > 2008 > file. Computer is a HP Pavillion Dv6000 laptop with Vista Home Premium. > Quicken 2008 is installed from a current download, and updated. When I > try to restore my backup file, I get a dialog box that says "You have an > online > payment that has missed its transmit date. This transaction can be dated > no > earlier than 4/18/2008." When I try to close the dialog box, nothing > happens. No command or mouse click will make the dialog box close. Since > Quicken is waiting for the dialog box to close, the program can't respond > or > finish loading the backup file. I have to close everything with the Task > Manager. I have also tried installing as the Administrator. Any help > would > be appreciated. I'm totally stumped. This is a question for Intuit support. Malke -- MS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic!
My System Specs

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