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| | #1 (permalink) |
| | Tired of Vista stalling on shutdown So I have two Vista Home Premium boxes (toshiba laptops) both with 1 gig of memory...all updates have been performed, all is current....and most work fine....Out of the clear blue they stall / stop working during shutdown.....no drive movement, sometimes just stops and locks up...requiring the infamous power down hard.I don't like doing this....but it seems that is the only way to shut-r-down.No it's not installing updates during this time...no drive movement, cpu's with little or no consumption...BUT I am running only 1-gig of memory...I am thinking of upgrading to 2-gig to see if that helps....based on monitoring...seems to consume about 70% memory...What can cause this system to fail to shut down... ??? Post Originated from http://www.VistaForums.com Vista Support Forums |
My System Specs![]() |
| | #2 (permalink) |
| | Re: Tired of Vista stalling on shutdown tonymazz wrote: Quote: > So I have two Vista Home Premium boxes (toshiba laptops) both with 1 gig > of memory...all updates have been performed, all is current....and most > work fine....Out of the clear blue they stall / stop working during > shutdown.....no drive movement, sometimes just stops and locks > up...requiring the infamous power down hard.I don't like doing this....but > it seems that is the only way to shut-r-down.No it's not installing > updates during this time...no drive movement, cpu's with little or no > consumption...BUT I am running only 1-gig of memory...I am thinking of > upgrading to 2-gig to see if that helps....based on monitoring...seems to > consume about 70% memory...What can cause this system to fail to shut > down... ??? this is causing your shutdown issues. See general shutdown troubleshooting below: Shutdown issues are generally caused by a program and/or process that is refusing to exit gracefully. The program and/or process can be from malware or can be legitimate (such as an invasive antivirus like Norton or McAfee). If you are using a Norton or McAfee product, uninstall it and replace with a better program such as NOD32, Kasperksy, or Avast (free). The Windows Firewall is adequate for most people. With Vista, shutdown issues can also be caused by old/poorly written drivers so make sure all drivers are updated. See Step B. below for general driver directions. A.The first step is always to make sure your computer is virus/malware free. http://www.elephantboycomputers.com/...moving_Malware B. Drivers - The First Law of Driver Updates is "if it ain't broke, don't fix it". Normally if everything is working you want to leave things as they are. The exception is that heavy-duty gamers will usually want to update their video and sound drivers to squeeze every last bit of performance out of the hardware to get the fastest frame rates. If you're not one of those people, you don't need to update your drivers if there are no problems you are trying to solve. Never get drivers from Windows Update. Get them from: 1. The device mftr.'s website; OR 2. The motherboard mftr.'s website if hardware is onboard; OR 3. The OEM's website for your specific machine if you have an OEM computer (HP, Dell, Sony, etc.). Read the installation instructions on the website where you get the drivers. To find out what hardware is in your computer: 1. Read any documentation you got when you bought the computer. 2. If the computer is OEM, go to the OEM's website for your specific model machine and look at the specs (you'll be there to get the drivers anyway) 3. Download, install and run a free system inventory program like Belarc Advisor or System Information for Windows. http://www.belarc.com/free_download.html - Belarc Advisor http://www.gtopala.com/ - System Information for Windows C. If the computer is virus/malware-free, drivers are current, and no Norton or McAfee programs are installed, then do clean-boot troubleshooting to see which program/process is the culprit: How to perform a clean boot in Vista and XP - http://support.microsoft.com/kb/331796 D. If you need more information, here is an excellent shutdown troubleshooter: http://www.aumha.org/win5/a/shtdwnxp.htm Standard caveat: If troubleshooting the issue is too difficult - and there is absolutely no shame in admitting this isn't your cup of tea - take the machine to a computer repair shop. This will not be your local BigComputerStore/GeekSquad type of place. Get recommendations from family, friends, colleagues. Malke -- MS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! |
My System Specs![]() |
| | #3 (permalink) |
| | RE: Tired of Vista stalling on shutdown Far as malware goes on these systems....I have webroot spysweeper with anti virius (sophos) and do not have issues with viruses or malware as sweeps come up clean.Windows defender is clean, webrood is clean, all hardware functions perfectly....I am not in need of drivers as I think things work just fine...I wish I could see sequentically what files are being shutdown as they being shut down Post Originated from http://www.VistaForums.com Vista Support Forums |
My System Specs![]() |
| | #4 (permalink) |
| | RE: Tired of Vista stalling on shutdown tonymazz wrote: Quote: > Far as malware goes on these systems....I have webroot spysweeper with > anti virius (sophos) and do not have issues with viruses or malware > as sweeps come up clean.Windows defender is clean, webrood is clean, all > hardware functions perfectly....I am not in need of drivers as I think > things work just fine...I wish I could see sequentically what files are > being shutdown as they being shut down steps I gave you are just that - suggested steps to find out what is causing your shutdown issue. If you go through Jim Eshelman's troubleshooter for instance, you normally can track down the culprit. But it takes time and patience. If you don't have these attributes - and there's no shame in admitting this isn't your cup of tea - take the machine to a professional computer shop (not a BigBox store). You can't see "sequentically [sic]" see what is happening at shutdown the way you can with Linux but you can do clean-boot troubleshooting as previously suggested and that, combined with examination of the Event Viewer, will normally pinpoint the problem software. Simply saying "I think things work just fine" isn't doing systematic troubleshooting. Something isn't exiting correctly and only deductive action will get you the answer. Good luck and EOT for me. Malke -- MS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! |
My System Specs![]() |
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