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Vista - USB Hotfix won't install.

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Old 04-24-2008   #1 (permalink)
Andy


 
 

USB Hotfix won't install.

I have the issue where Vista Home Premium won't recognize USB devices. It
finds the drivers but won't install them. Microsoft has a hotfix #940199
for this very problem. But when I try to use the hotfix, I get the message
that "The update does not apply to your system." I even tried the SUR tool
#KB947821 but I get the same message.

I'm using Windows Vista Home Premium that came with the computer. Now I
can't use my USB devices or apply KB updates.

Please help.


My System SpecsSystem Spec
Old 04-24-2008   #2 (permalink)
Mark L. Ferguson


 
 

Re: USB Hotfix won't install.

1. Locate the file INFCACHE.1 in C:\Windows\inf
2. Right click on the INFCACHE.1 file, select Properties >Security > Edit,
and give your account full control.
3. Delete INFCACHE.1 (Or rename it to INFCACHE.1.BAK )
4. REBOOT

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Mark L. Ferguson
..

"Andy" <andy@xxxxxx> wrote in message
news:273F1596-0B27-4E86-88CA-3BDB66BC786F@xxxxxx
Quote:

> I have the issue where Vista Home Premium won't recognize USB devices. It
> finds the drivers but won't install them. Microsoft has a hotfix #940199
> for this very problem. But when I try to use the hotfix, I get the
> message that "The update does not apply to your system." I even tried the
> SUR tool #KB947821 but I get the same message.
>
> I'm using Windows Vista Home Premium that came with the computer. Now I
> can't use my USB devices or apply KB updates.
>
> Please help.
My System SpecsSystem Spec
Old 04-24-2008   #3 (permalink)
Andy


 
 

Re: USB Hotfix won't install.

Thanks, but it's not there. The hotfix is supposed to help windows
recreate/repair/replace it properly after it's been deleted/corrupted. I
can't get the hotfix to load. I get the message "The update does not apply
to your system" even though I'm using the right update. Like I had said, I
tried the System Update Readiness Tool (KB947821) [April 2008] which is made
for all Vista versions and I get the same message; "The update does not
apply to your system." I can't seem to find a solution for that.


"Mark L. Ferguson" <MarkLFerguson@xxxxxx> wrote in
message news8109697-C8DA-41CB-A250-5E864F761C1E@xxxxxx
Quote:

> 1. Locate the file INFCACHE.1 in C:\Windows\inf
> 2. Right click on the INFCACHE.1 file, select Properties >Security > Edit,
> and give your account full control.
> 3. Delete INFCACHE.1 (Or rename it to INFCACHE.1.BAK )
> 4. REBOOT
>
> --
> Was this helpful? Then click the Ratings button. Voting helps the web
> interface.
> http://www.microsoft.com/wn3/locales...eAPostAsAnswer
> Mark L. Ferguson
My System SpecsSystem Spec
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