Vista - Startup Failure

Hi.

The last couple of days I had a few times a startup error.

It said something like Windows couldn't start normally.

Run Startup Recovery (Recommended)
Start Windows Normally

I did the Startup Recovery and then it worked again but the next day or so
the same thing, otherwise my system runs fine.
Please give a hand here to get to the grounds of it.

Thanks in advance,

Tommy wrote:
This could be caused by hardware or software. There isn't any way for people
reading your post to tell.

To eliminate software as the cause, look in Event Viewer for clues and also
try clean-boot troubleshooting.

Start Orb>Search box>type: eventvwr.msc

How to troubleshoot a problem by performing a clean boot in Windows Vista -
http://support.microsoft.com/default...b;EN-US;929135

For hardware, here are some general hardware troubleshooting steps. Without
knowing anything about your computer, I can't be more specific:

http://www.elephantboycomputers.com/...ardware_Tshoot

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

........thanks for your reply.
Where exactly do I have to check for an error report in the event viewer?
I don't think that it has something to do with hardware because there isn't
anything new.
Anyway, if I know where to look for an error report in the event viewer I
might find out what is causing all this of a sudden.

Thanks again.......Tommy.......

"Malke" wrote:

Tommy wrote:
Did you run Event Viewer like I suggested? Because if you had, the answer
would be self-evident! Run Event Viewer and click on the items in the
left-hand pane. Look through the items on the right-hand pane and see if
anything is marked with a red Warning X or yellow Exclamation.

As for your idea that hardware couldn't be the cause because nothing is new,
that is spurious reasoning. Hardware fails. Real troubleshooting requires
being systematic and deductive, not guessing or assuming.

If you can't do the troubleshooting yourself - and there is absolutely no
shame in admitting this isn't your cup of tea because we all have our areas
of expertise - then take the machine to a local computer professional. This
will not be someone at a BigComputerStore/GeekSquad type of place.

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

Maybe this will help you get started. It helps to know what time and date
the error occurs. That way you can search for the error by looking for
errors that are close to that time. This link is a video that helps
understand just a little bit of Event Viewer.

http://youtube.com/watch?v=mcjCKMMb7_Y&feature=user

Mark


"Tommy" <Tommy@xxxxxx> wrote in message
news:9F508C94-3E24-489E-AFFA-ABFE370FB707@xxxxxx

........Malke, thanks again for the quick reply.
I know how to perform the selective startup but I don't see how this could
help because the PC starts 9 out of 10 times without a problem.
If there would be a startup problem all the time, selective startup would be
ok to eliminate the problem but not in this case I think.
Please correct me if I'm wrong.
The only thing I found in the event viewer under administrative events was
this:

The following boot-start or system-start driver(s) failed to load:
BTHidMgr

Maybe this gives you an idea what is causing it.
By the way, if the error was present and I choose Start Windows Normally
instead of Run Startup Recovery (Recommended) the system was starting but
then on the next boot the error screen was there again.
Not if I choose Run Startup Recovery (Recommended), in this case evrything
was ok again for a while but then out of a sudden I got the startup error
again.
I do appreciate your help and hope you can help me a little further......




"Malke" wrote:

........hi Mark.
Thanks to you too for the video tutorial but I think I allready found the
entry in the event viewer but can't figure out what to do with it yet.
The entry says;

The following boot-start or system-start driver(s) failed to load:
BTHidMgr

Any idea what to do with that info...?...

"Mark" wrote:

I don't know how to fix it but it has to do Bluetooth.

Mark

"Tommy" <Tommy@xxxxxx> wrote in message
newsCAF19F7-D30A-49F4-BD8B-BC8742192ADC@xxxxxx

"Tommy" <Tommy@xxxxxx> wrote in message
newsCAF19F7-D30A-49F4-BD8B-BC8742192ADC@xxxxxxSeems to be Bluetooth related.
BTHidMgr is Bluetooth HD Manager.

Chris

I found this.

BTHidmgr.sys is a component driver for BlueTooth
If you don't use BlueTooth, remove the related modules.
If you do use BlueTooth, remove the related modules and then re-install
them.
Turn-off and unplug your Laptop.
Remove the Battery
Leave the machine turned off and without "any" power source - - for about 20
minutes.
Replace the Battery
Re-connect A/C power supply if that's how you use it.
Try your machine out again for a while to see how it is now functioning.

Link To Web Page I Found It On:
http://forums.whatthetech.com/Cannot...ag_t82708.html

Mark

"Tommy" <Tommy@xxxxxx> wrote in message
newsCAF19F7-D30A-49F4-BD8B-BC8742192ADC@xxxxxx