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Vista - Windows Explorer has Stopped Working

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Old 04-29-2008   #1 (permalink)


Vista Home Premium 32-bit
 
 

Windows Explorer has Stopped Working

I need some help with a friends laptop. He is running Vista Home Premium (32-bit). When you log into Windows, you immediately get the error "Windows Explorer has stopped working". Then it says explorer is restarting, restarts your desktop, then is ok for about 3 seconds. The error then pops back up and it is stuck in that loop.

It started when he clicked on some popup he shouldn't have. I removed a trojan identified by Mcafee as exploit-byte verify. I have also disabled all startup programs and services (except windows services) through msconfig. However, I am still getting this error popup. Unfortunately, he had previously turned off the system restore option and got rid of the recovery partition.



Any ideas would be apprciated!!


My System SpecsSystem Spec
Old 04-29-2008   #2 (permalink)


Vista Home Premium 32-bit
 
 

Re: Windows Explorer has Stopped Working

Installing SP1 seemed to fix it.
My System SpecsSystem Spec
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