Vista - 64bit Home Premium to Ultimate upgrade post SP1

i have several 32bit vista ultimates on other machines. the 64bit machine has
Home Premium and i'd wanted to go ultimate on it as well. i saw "Anytime
Upgrade" and using the name only postponed the upgrade till i had funds and
time to do the upgrade. surprise #1, anytime refers to paying for the
upgrade. i was sure to use the 64bit machine to order and postponed my
expectations on using the ultimate features until the DVD arrived to me in
alaska. since the upgrade order process said it was scanning my machine i was
sure i'd get the 64bit disk. surprise #2, disk was the 32bit DVD tho it was
plus SP1 so i guess it did scan my machine in some fashion. in the package
the instructions on ordering 64 bit media are given. use this web site and
order. you'll have to pay even more and wait even longer but you'll get the
ultimate upgrade ultimatly. surprise #3 the web site after putting in the
product key from the ultimate upgrade dvd package gives the error "No Offer
Found"

I had heard that, too. I think the only way to take advantage of the upgrade
is to uninstall SP1, and upgrade. You have access to email support. I would
ask MS for verification, and assistance.
Windows Vista Service Pack 1 Support:
http://technet.microsoft.com/en-us/w.../cc295800.aspx

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Mark L. Ferguson
..

"John Jenkinson" <John Jenkinson@xxxxxx> wrote in message
news:C5D3BCF7-6BBB-44A2-8D54-D7BEBDB1F51A@xxxxxx

thanks i'll try that
BUT
my immediate problems is getting the 64bit DVD to event attempt the upgrade
to ultimate. using the ultimate upgrade DVD instance of the product key to
attempt the
64bit DVD order fails with "No Offer Found"

"Mark L. Ferguson" wrote:

I have just experienced the same problem with a 64-bit Business to Ultimate
Vista Anytime Upgrade purchased from Amazon. Disc is labeled "This disc
contains 32-bit software only." When I go to
www.windowsvista.com/1033/ordermedia and enter my product key as instructed
in the upgrade documentation, I get the same "no offer found" message.

"John Jenkinson" wrote:

well i spent $60 to open a case. some days later i got a reply.
sorry for the delay. you have contacted the correct team, etc
THEN
we do vista problems, you have vista media problems call
1-800-426-9400 9-5 and tell THEM your woes.

took the time to call the provided number. after telling my problem i was
passed to another number.
then telling them to get sent to another number. then again to another
number. i was told this was a known problem and i'd have to spend $10 of my
money to fix their problem. the as they were taking my info (they should have
all that with the order number i gave them several times) the person said
they'd ship me the ultimate DVD. not the upgrade but the install DVD.
unsure now if i want to do a reinstall.