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| | #1 (permalink) |
| | shut down Hi guys! I am italian so it will be difficult to understand our suggestions...But I'm going to try. I have a Vista edition. I use my laptop in a public room where there is WiFi connection, but my computer OFTEN SHUT DOWN...after it's written that I can restart with a normal way or in another for a problem with Data.....ect. I don't know if my problem is for the configuration of "AVG free edition"(anti virus), a software problem or for my laptop (Dell M1330)...By the way this problem started with the connection on internet. May you help me? Please I am in a big problem. Thanks for your healping... |
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| | #2 (permalink) |
| | Re: shut down You need more information about the cause of the restart. Click the Start orb, and type: eventvwr.msc The entry made before any restart will tell you what file is causing the "Restart On Error" instruction. You can expect this to be a driver file used by the system for one of your devices (probably the driver for the wireless connection device) One possible fix is to open Device Manager (devmgmt.msc) and highlight this device, then "Action" menu, "Uninstall" then 'Scan For Hardware Changes" You may need to locate a better driver, written for the device when it runs on Vista. -- Was this helpful? Then click the Ratings button. Voting helps the web interface. http://www.microsoft.com/wn3/locales...eAPostAsAnswer Mark L. Ferguson .. "Manuel" <Manuel@xxxxxx> wrote in message news:9DD74F18-E157-4759-9ABB-CF431C6AC274@xxxxxx Quote: > Hi guys! I am italian so it will be difficult to understand our > suggestions...But I'm going to try. > I have a Vista edition. I use my laptop in a public room where there is > WiFi > connection, but my computer OFTEN SHUT DOWN...after it's written that I > can > restart with a normal way or in another for a problem with Data.....ect. I > don't know if my problem is for the configuration of "AVG free > edition"(anti > virus), a software problem or for my laptop (Dell M1330)...By the way this > problem started with the connection on internet. > May you help me? Please I am in a big problem. > Thanks for your healping... |
My System Specs![]() |
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