Windows Vista Forums

White screen

  1. #1


    Hvassi Guest

    White screen


    Hello all. I'm new here, all the way from Iceland so my english is maybe
    not so good.

    I've had a problem with my computer but it's showing white screen. I
    maybe turn it on and a few minutes later it's completely white.
    Sometimes it showes first stripes, black and white. I've googled it but
    not found much so I went here to ask.
    For about 2 months ago I had problem with BSOD but re-installed
    Vista and it was OK.

    My computer is Packard Bell SB87 (something like that, not sure) and
    with Vista Home Premium.

    Don't be afraid to ask.

    Hope to get answers.

    Thanks.


    --
    Hvassi
    Posted via http://www.vistaheads.com


      My System SpecsSystem Spec

  2.   


  3. #2
    Brian the King's Avatar
    Join Date : May 2008
    Posts : 116
    Windows Vista Home Premium x64 SP2
    Local Time: 09:45 PM
    usa

     

    Re: White screen

    Hello Hvassi. Can you identify what kind of video device your computer has?

    If you are unsure how to do this, I would suggest the easiest way to find this information would be navigating to "Display Settings" under the "Personalize" menu.

    Somwhere on this window it will say "'your moniter make/model' on 'your video device'"

    Let us know what it says.

    Know, however, this could be a number of possible issues.

      My System SpecsSystem Spec

  4. #3


    Rick Rogers Guest

    Re: White screen

    Hi Hvassi,

    Leave the system running after it turns white, power just the monitor off
    and wait 20 minutes.

    Power it back on and see if it is still white or if the display is normal.
    If it's normal and then turns white again after a few minutes, then you have
    a bad monitor that is responding to heat.

    If it's still white, then the problem is more likely to be in your display
    adapter. Updating the driver may help, but it may also be a hardware problem
    with the card itself.

    --
    Best of Luck,

    Rick Rogers, aka "Nutcase" - Microsoft MVP
    http://mvp.support.microsoft.com/
    Windows help - www.rickrogers.org
    My thoughts http://rick-mvp.blogspot.com

    "Hvassi" <Hvassi.397x0g@xxxxxx-mx.forums.vistaheads.com> wrote in message
    news:Hvassi.397x0g@xxxxxx-mx.forums.vistaheads.com...

    >
    > Hello all. I'm new here, all the way from Iceland so my english is maybe
    > not so good.
    >
    > I've had a problem with my computer but it's showing white screen. I
    > maybe turn it on and a few minutes later it's completely white.
    > Sometimes it showes first stripes, black and white. I've googled it but
    > not found much so I went here to ask.
    > For about 2 months ago I had problem with BSOD but re-installed
    > Vista and it was OK.
    >
    > My computer is Packard Bell SB87 (something like that, not sure) and
    > with Vista Home Premium.
    >
    > Don't be afraid to ask.
    >
    > Hope to get answers.
    >
    > Thanks.
    >
    >
    > --
    > Hvassi
    > Posted via http://www.vistaheads.com
    >

      My System SpecsSystem Spec

  5. #4


    Hvassi Guest

    Re: White screen


    [image: http://i27.tinypic.com/2h8aeu0.jpg]



    Brian the King;823765 Wrote:

    > Hello Hvassi. Can you identify what kind of video device your computer
    > has?
    >
    > If you are unsure how to do this, I would suggest the easiest way to
    > find this information would be navigating to "Display Settings" under
    > the "Personalize" menu.
    >
    > Somwhere on this window it will say "'your moniter make/model' on 'your
    > video device'"
    >
    > Let us know what it says.
    >
    > Know, however, this could be a number of possible issues.
    >
    >
    > --
    > Brian the King

    --
    Hvassi
    Posted via http://www.vistaheads.com


      My System SpecsSystem Spec

  6. #5


    Hvassi Guest

    Re: White screen


    I did what you said and now 7 minutes after I turned it on it's normal
    so It's the monitor.

    Should I take the computer to where I bought it and let them see about
    it?

    Do you think they would replace it?

    Also, one more.

    My computer have been sometimes overheating and turning off unexpectly.
    Could that be dust and dirt inside it?

    Thanks.


    Rick Rogers;823796 Wrote:

    > Hi Hvassi,
    >
    > Leave the system running after it turns white, power just the monitor
    > off
    > and wait 20 minutes.
    >
    > Power it back on and see if it is still white or if the display is
    > normal.
    > If it's normal and then turns white again after a few minutes, then you
    > have
    > a bad monitor that is responding to heat.
    >
    > If it's still white, then the problem is more likely to be in your
    > display
    > adapter. Updating the driver may help, but it may also be a hardware
    > problem
    > with the card itself.
    >
    > --
    > Best of Luck,
    >
    > Rick Rogers, aka "Nutcase" - Microsoft MVP
    > 'Microsoft Most Valuable Professional'
    > (http://mvp.support.microsoft.com/)
    > Windows help - 'Nutcase's Home' (http://www.rickrogers.org)
    > My thoughts 'Life and other stuff' (http://rick-mvp.blogspot.com)
    >
    > "Hvassi" <Hvassi.397x0g@xxxxxx-mx.forums.vistaheads.com> wrote in message
    > news:Hvassi.397x0g@xxxxxx-mx.forums.vistaheads.com...

    > >
    > > Hello all. I'm new here, all the way from Iceland so my english is
    > maybe

    > > not so good.
    > >
    > > I've had a problem with my computer but it's showing white screen. I
    > > maybe turn it on and a few minutes later it's completely white.
    > > Sometimes it showes first stripes, black and white. I've googled it
    > but

    > > not found much so I went here to ask.
    > > For about 2 months ago I had problem with BSOD but re-installed
    > > Vista and it was OK.
    > >
    > > My computer is Packard Bell SB87 (something like that, not sure) and
    > > with Vista Home Premium.
    > >
    > > Don't be afraid to ask.
    > >
    > > Hope to get answers.
    > >
    > > Thanks.
    > >
    > >
    > > --
    > > Hvassi
    > > Posted via http://www.vistaheads.com
    > >

    --
    Hvassi
    Posted via http://www.vistaheads.com


      My System SpecsSystem Spec

  7. #6


    Nonny Guest

    Re: White screen

    On Sun, 11 May 2008 22:33:18 +0100, Hvassi
    <Hvassi.399ngd@xxxxxx-mx.forums.vistaheads.com> wrote:

    >I did what you said and now 7 minutes after I turned it on it's normal
    >so It's the monitor.
    >
    >Should I take the computer to where I bought it and let them see about
    >it?
    Worth a try.

    >Do you think they would replace it?
    If it's under warranty they might.

      My System SpecsSystem Spec

  8. #7


    Rick Rogers Guest

    Re: White screen

    Hi,

    Yes and yes. If the monitor's under warranty it should be replaced as
    defective. Otherwise, it's time for a new one.

    Heat is the enemy of a computer, make sure vents stay clear and do not put
    the tower into a confined space. All fans should be in top operating form at
    all times.

    --
    Best of Luck,

    Rick Rogers, aka "Nutcase" - Microsoft MVP
    http://mvp.support.microsoft.com/
    Windows help - www.rickrogers.org
    My thoughts http://rick-mvp.blogspot.com

    "Hvassi" <Hvassi.399ngd@xxxxxx-mx.forums.vistaheads.com> wrote in message
    news:Hvassi.399ngd@xxxxxx-mx.forums.vistaheads.com...

    >
    > I did what you said and now 7 minutes after I turned it on it's normal
    > so It's the monitor.
    >
    > Should I take the computer to where I bought it and let them see about
    > it?
    >
    > Do you think they would replace it?
    >
    > Also, one more.
    >
    > My computer have been sometimes overheating and turning off unexpectly.
    > Could that be dust and dirt inside it?
    >
    > Thanks.
    >
    >
    > Rick Rogers;823796 Wrote:

    >> Hi Hvassi,
    >>
    >> Leave the system running after it turns white, power just the monitor
    >> off
    >> and wait 20 minutes.
    >>
    >> Power it back on and see if it is still white or if the display is
    >> normal.
    >> If it's normal and then turns white again after a few minutes, then you
    >> have
    >> a bad monitor that is responding to heat.
    >>
    >> If it's still white, then the problem is more likely to be in your
    >> display
    >> adapter. Updating the driver may help, but it may also be a hardware
    >> problem
    >> with the card itself.
    >>
    >> --
    >> Best of Luck,
    >>
    >> Rick Rogers, aka "Nutcase" - Microsoft MVP
    >> 'Microsoft Most Valuable Professional'
    >> (http://mvp.support.microsoft.com/)
    >> Windows help - 'Nutcase's Home' (http://www.rickrogers.org)
    >> My thoughts 'Life and other stuff' (http://rick-mvp.blogspot.com)
    >>
    >> "Hvassi" <Hvassi.397x0g@xxxxxx-mx.forums.vistaheads.com> wrote in message
    >> news:Hvassi.397x0g@xxxxxx-mx.forums.vistaheads.com...

    >> >
    >> > Hello all. I'm new here, all the way from Iceland so my english is
    >> maybe

    >> > not so good.
    >> >
    >> > I've had a problem with my computer but it's showing white screen. I
    >> > maybe turn it on and a few minutes later it's completely white.
    >> > Sometimes it showes first stripes, black and white. I've googled it
    >> but

    >> > not found much so I went here to ask.
    >> > For about 2 months ago I had problem with BSOD but re-installed
    >> > Vista and it was OK.
    >> >
    >> > My computer is Packard Bell SB87 (something like that, not sure) and
    >> > with Vista Home Premium.
    >> >
    >> > Don't be afraid to ask.
    >> >
    >> > Hope to get answers.
    >> >
    >> > Thanks.
    >> >
    >> >
    >> > --
    >> > Hvassi
    >> > Posted via http://www.vistaheads.com
    >> >
    >
    >
    > --
    > Hvassi
    > Posted via http://www.vistaheads.com
    >

      My System SpecsSystem Spec

  9. #8


    Hvassi Guest

    Re: White screen


    Thanks for all your help. I took it to the place I bought it and it was
    the motherboard that was not okay. In the weekend I got my computer back
    and it's working well.

    Thanks again


    --
    Hvassi
    Posted via http://www.vistaheads.com


      My System SpecsSystem Spec


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