Windows Vista Forums

PDF ICON is blank on desktop

  1. #1


    ritzput Guest

    PDF ICON is blank on desktop

    Since i got a toshiba laptop, vista, all my pdf files i scan and save to my
    desktop are actual small pictures of the scanned document. If i right
    click/properties/ adobe
    acrobat document showing to open with adobe acrobat 8.1. it is updated to
    8.1.2.
    They do open in adobe reader just fine.
    All other desktop icons working fine.

    how do i get adobe icon to show instead of scanned document? With my
    previous HP Vista laptop, didn't have this problem?

      My System SpecsSystem Spec

  2. #2


    Dave Guest

    Re: PDF ICON is blank on desktop

    ritzput wrote:

    > Since i got a toshiba laptop, vista, all my pdf files i scan and save
    > to my desktop are actual small pictures of the scanned document. If
    > i right click/properties/ adobe
    > acrobat document showing to open with adobe acrobat 8.1. it is
    > updated to
    > 8.1.2.
    > They do open in adobe reader just fine.
    > All other desktop icons working fine.
    >
    > how do i get adobe icon to show instead of scanned document? With my
    > previous HP Vista laptop, didn't have this problem?
    HP Vista laptop works - Toshiba Vista laptop doesn't work.
    Talk to Toshiba.
    ..



      My System SpecsSystem Spec

  3. #3


    Ramesh, MS-MVP Guest

    Re: PDF ICON is blank on desktop

    Enable or Disable Thumbnail Preview for PDF Files - The Winhelponline Blog:
    http://www.winhelponline.com/blog/en...for-pdf-files/

    --
    Regards,

    Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    The Winhelponline Blog: http://www.winhelponline.com/blog
    Windows® Troubleshooting: http://www.winhelponline.com

    "ritzput" <ritzput@xxxxxx> wrote in message news:3AA26859-E2F6-4F58-89C6-71A3EC555646@xxxxxx
    Since i got a toshiba laptop, vista, all my pdf files i scan and save to my
    desktop are actual small pictures of the scanned document. If i right
    click/properties/ adobe
    acrobat document showing to open with adobe acrobat 8.1. it is updated to
    8.1.2.
    They do open in adobe reader just fine.
    All other desktop icons working fine.

    how do i get adobe icon to show instead of scanned document? With my
    previous HP Vista laptop, didn't have this problem?

      My System SpecsSystem Spec

  4. #4


    ritzput Guest

    Re: PDF ICON is blank on desktop

    Neither of you were correct on why PDF thumbnails weren't showing correctly.

    I went onto Adobe chat and found the answer:
    I checked the Folder Options in the Control Panel. Under the View Tab, it
    was changed to "Always show icons, not thumbnails". I originally didn't have
    that checked. Making that change in the Folder Options fixed it all. AND,
    I'm running Adobe Acrobat 8.1.2 in Vista. Perhaps this will help others,.

    I can also say do NOT EVER DOWNLOAD SERVICE PACK I. It causes too many
    problems. Micorsoft even has special FREE tech support= 866-234-6020 so what
    does that tell you. I spent 68 minutes with tech taking over my laptop to
    create new profile in outlook because i kept getting data error message
    everytime i opened and my reminders didn't work right either....comman lines
    didn't work either. (see my other entry in outlook)
    Hopefully, you can make these suggestions with those with same issues.

    "Ramesh, MS-MVP" wrote:

    > Enable or Disable Thumbnail Preview for PDF Files - The Winhelponline Blog:
    > http://www.winhelponline.com/blog/en...for-pdf-files/
    >
    > --
    > Regards,
    >
    > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    > The Winhelponline Blog: http://www.winhelponline.com/blog
    > Windows® Troubleshooting: http://www.winhelponline.com
    >
    > "ritzput" <ritzput@xxxxxx> wrote in message news:3AA26859-E2F6-4F58-89C6-71A3EC555646@xxxxxx
    > Since i got a toshiba laptop, vista, all my pdf files i scan and save to my
    > desktop are actual small pictures of the scanned document. If i right
    > click/properties/ adobe
    > acrobat document showing to open with adobe acrobat 8.1. it is updated to
    > 8.1.2.
    > They do open in adobe reader just fine.
    > All other desktop icons working fine.
    >
    > how do i get adobe icon to show instead of scanned document? With my
    > previous HP Vista laptop, didn't have this problem?
    >

      My System SpecsSystem Spec

  5. #5


    Ramesh, MS-MVP Guest

    Re: PDF ICON is blank on desktop

    This is what you said:

    "how do i get adobe icon to show instead of scanned document?"

    No where in the message you stated that PDFs are showing incorrect thumbnails.

    --
    Regards,

    Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    The Winhelponline Blog: http://www.winhelponline.com/blog
    Windows® Troubleshooting: http://www.winhelponline.com

    "ritzput" <ritzput@xxxxxx> wrote in message news:7DDC9DBD-67CD-4671-A195-483CB4CAB916@xxxxxx
    Neither of you were correct on why PDF thumbnails weren't showing correctly.

    I went onto Adobe chat and found the answer:
    I checked the Folder Options in the Control Panel. Under the View Tab, it
    was changed to "Always show icons, not thumbnails". I originally didn't have
    that checked. Making that change in the Folder Options fixed it all. AND,
    I'm running Adobe Acrobat 8.1.2 in Vista. Perhaps this will help others,.

    I can also say do NOT EVER DOWNLOAD SERVICE PACK I. It causes too many
    problems. Micorsoft even has special FREE tech support= 866-234-6020 so what
    does that tell you. I spent 68 minutes with tech taking over my laptop to
    create new profile in outlook because i kept getting data error message
    everytime i opened and my reminders didn't work right either....comman lines
    didn't work either. (see my other entry in outlook)
    Hopefully, you can make these suggestions with those with same issues.

    "Ramesh, MS-MVP" wrote:

    > Enable or Disable Thumbnail Preview for PDF Files - The Winhelponline Blog:
    > http://www.winhelponline.com/blog/en...for-pdf-files/
    >
    > --
    > Regards,
    >
    > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    > The Winhelponline Blog: http://www.winhelponline.com/blog
    > Windows® Troubleshooting: http://www.winhelponline.com
    >
    > "ritzput" <ritzput@xxxxxx> wrote in message news:3AA26859-E2F6-4F58-89C6-71A3EC555646@xxxxxx
    > Since i got a toshiba laptop, vista, all my pdf files i scan and save to my
    > desktop are actual small pictures of the scanned document. If i right
    > click/properties/ adobe
    > acrobat document showing to open with adobe acrobat 8.1. it is updated to
    > 8.1.2.
    > They do open in adobe reader just fine.
    > All other desktop icons working fine.
    >
    > how do i get adobe icon to show instead of scanned document? With my
    > previous HP Vista laptop, didn't have this problem?
    >

      My System SpecsSystem Spec

  6. #6


    ritzput Guest

    Re: PDF ICON is blank on desktop

    what i said was that the icons aren't showing correctly.....i see the actual
    scanned document instead of the adobe icon. maybe i'm not understanding what
    thumbnail is. i thought that was icon on deskstop.

    "Ramesh, MS-MVP" wrote:

    > This is what you said:
    >
    > "how do i get adobe icon to show instead of scanned document?"
    >
    > No where in the message you stated that PDFs are showing incorrect thumbnails.
    >
    > --
    > Regards,
    >
    > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    > The Winhelponline Blog: http://www.winhelponline.com/blog
    > Windows® Troubleshooting: http://www.winhelponline.com
    >
    > "ritzput" <ritzput@xxxxxx> wrote in message news:7DDC9DBD-67CD-4671-A195-483CB4CAB916@xxxxxx
    > Neither of you were correct on why PDF thumbnails weren't showing correctly.
    >
    > I went onto Adobe chat and found the answer:
    > I checked the Folder Options in the Control Panel. Under the View Tab, it
    > was changed to "Always show icons, not thumbnails". I originally didn't have
    > that checked. Making that change in the Folder Options fixed it all. AND,
    > I'm running Adobe Acrobat 8.1.2 in Vista. Perhaps this will help others,.
    >
    > I can also say do NOT EVER DOWNLOAD SERVICE PACK I. It causes too many
    > problems. Micorsoft even has special FREE tech support= 866-234-6020 so what
    > does that tell you. I spent 68 minutes with tech taking over my laptop to
    > create new profile in outlook because i kept getting data error message
    > everytime i opened and my reminders didn't work right either....comman lines
    > didn't work either. (see my other entry in outlook)
    > Hopefully, you can make these suggestions with those with same issues.
    >
    > "Ramesh, MS-MVP" wrote:
    >

    > > Enable or Disable Thumbnail Preview for PDF Files - The Winhelponline Blog:
    > > http://www.winhelponline.com/blog/en...for-pdf-files/
    > >
    > > --
    > > Regards,
    > >
    > > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    > > The Winhelponline Blog: http://www.winhelponline.com/blog
    > > Windows® Troubleshooting: http://www.winhelponline.com
    > >
    > > "ritzput" <ritzput@xxxxxx> wrote in message news:3AA26859-E2F6-4F58-89C6-71A3EC555646@xxxxxx
    > > Since i got a toshiba laptop, vista, all my pdf files i scan and save to my
    > > desktop are actual small pictures of the scanned document. If i right
    > > click/properties/ adobe
    > > acrobat document showing to open with adobe acrobat 8.1. it is updated to
    > > 8.1.2.
    > > They do open in adobe reader just fine.
    > > All other desktop icons working fine.
    > >
    > > how do i get adobe icon to show instead of scanned document? With my
    > > previous HP Vista laptop, didn't have this problem?
    > >
    >

      My System SpecsSystem Spec

  7. #7


    Ramesh, MS-MVP Guest

    Re: PDF ICON is blank on desktop

    >> i see the actual scanned document instead of the adobe icon

    That's the default behavior for .PDF files, as Adobe Reader includes a thumbnail extractor module, and shows the preview of file contents instead of the standard Adobe icon.

    --
    Regards,

    Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    The Winhelponline Blog: http://www.winhelponline.com/blog
    Windows® Troubleshooting: http://www.winhelponline.com

    "ritzput" <ritzput@xxxxxx> wrote in message news:53F0979C-67D6-4CD6-98AD-9059EA6CF8DE@xxxxxx
    what i said was that the icons aren't showing correctly.....i see the actual
    scanned document instead of the adobe icon. maybe i'm not understanding what
    thumbnail is. i thought that was icon on deskstop.

    "Ramesh, MS-MVP" wrote:

    > This is what you said:
    >
    > "how do i get adobe icon to show instead of scanned document?"
    >
    > No where in the message you stated that PDFs are showing incorrect thumbnails.
    >
    > --
    > Regards,
    >
    > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    > The Winhelponline Blog: http://www.winhelponline.com/blog
    > Windows® Troubleshooting: http://www.winhelponline.com
    >
    > "ritzput" <ritzput@xxxxxx> wrote in message news:7DDC9DBD-67CD-4671-A195-483CB4CAB916@xxxxxx
    > Neither of you were correct on why PDF thumbnails weren't showing correctly.
    >
    > I went onto Adobe chat and found the answer:
    > I checked the Folder Options in the Control Panel. Under the View Tab, it
    > was changed to "Always show icons, not thumbnails". I originally didn't have
    > that checked. Making that change in the Folder Options fixed it all. AND,
    > I'm running Adobe Acrobat 8.1.2 in Vista. Perhaps this will help others,.
    >
    > I can also say do NOT EVER DOWNLOAD SERVICE PACK I. It causes too many
    > problems. Micorsoft even has special FREE tech support= 866-234-6020 so what
    > does that tell you. I spent 68 minutes with tech taking over my laptop to
    > create new profile in outlook because i kept getting data error message
    > everytime i opened and my reminders didn't work right either....comman lines
    > didn't work either. (see my other entry in outlook)
    > Hopefully, you can make these suggestions with those with same issues.
    >
    > "Ramesh, MS-MVP" wrote:
    >

    > > Enable or Disable Thumbnail Preview for PDF Files - The Winhelponline Blog:
    > > http://www.winhelponline.com/blog/en...for-pdf-files/
    > >
    > > --
    > > Regards,
    > >
    > > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    > > The Winhelponline Blog: http://www.winhelponline.com/blog
    > > Windows® Troubleshooting: http://www.winhelponline.com
    > >
    > > "ritzput" <ritzput@xxxxxx> wrote in message news:3AA26859-E2F6-4F58-89C6-71A3EC555646@xxxxxx
    > > Since i got a toshiba laptop, vista, all my pdf files i scan and save to my
    > > desktop are actual small pictures of the scanned document. If i right
    > > click/properties/ adobe
    > > acrobat document showing to open with adobe acrobat 8.1. it is updated to
    > > 8.1.2.
    > > They do open in adobe reader just fine.
    > > All other desktop icons working fine.
    > >
    > > how do i get adobe icon to show instead of scanned document? With my
    > > previous HP Vista laptop, didn't have this problem?
    > >
    >

      My System SpecsSystem Spec


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