Vista - HP Total Care Advisor Health Check CRASH!!

05-30-2008

Hello,
I currently have a HP Pavillion Notebook installed with Windows Vista Home
Premium, and everytime I try to do a PC Health Check with Total Care Advisor,
I get the blue screen and my comp shuts down. I need some help. I already
went to HP support, but they didn't fix it either. Help!!!
--
MissyM

05-30-2008

What other feature of the system are you trying to fix? If the Total Health
care app is the only thing not working, only HP could fix that.

--
click the Ratings button. Voting helps the web interface.
http://www.microsoft.com/wn3/locales...help_en-us.htm see ''rate a post''
Mark L. Ferguson

"missym84" <missym84@xxxxxx> wrote in message
news:1A095D50-0861-4E5D-910B-6B4EFF010A0B@xxxxxx

Quote:

> Hello,
> I currently have a HP Pavillion Notebook installed with Windows Vista Home
> Premium, and everytime I try to do a PC Health Check with Total Care
> Advisor,
> I get the blue screen and my comp shuts down. I need some help. I already
> went to HP support, but they didn't fix it either. Help!!!
> --
> MissyM

05-30-2008

missym84 wrote:

Quote:

> Hello,
> I currently have a HP Pavillion Notebook installed with Windows Vista Home
> Premium, and everytime I try to do a PC Health Check with Total Care
> Advisor, I get the blue screen and my comp shuts down. I need some help. I
> already went to HP support, but they didn't fix it either. Help!!!

If HP support can't fix it - and let's be very clear about this: the PC
Health Check is HP's utility, not part of Vista - then don't use it. I'm
not being facetious; I just don't think those HP utilities are useful and I
always suggest either uninstalling them or not using them. If everything
else on your computer is working, I wouldn't sweat this one thing.

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

05-30-2008

Just go here,there are dozens of people with the same problem,,,it is HP
nothing to do with vista.I have an hp media center and mine works perfect
....a lucky one or unlucky one cos HP health check is absolute rubbish.
http://forums12.itrc.hp.com/service/...categoryId=405

"Malke" wrote:

Quote:

> missym84 wrote:
>

Quote:

> > Hello,
> > I currently have a HP Pavillion Notebook installed with Windows Vista Home
> > Premium, and everytime I try to do a PC Health Check with Total Care
> > Advisor, I get the blue screen and my comp shuts down. I need some help. I
> > already went to HP support, but they didn't fix it either. Help!!!

>
> If HP support can't fix it - and let's be very clear about this: the PC
> Health Check is HP's utility, not part of Vista - then don't use it. I'm
> not being facetious; I just don't think those HP utilities are useful and I
> always suggest either uninstalling them or not using them. If everything
> else on your computer is working, I wouldn't sweat this one thing.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers
> www.elephantboycomputers.com
> Don't Panic!
>

05-30-2008

It's pretty well known that HP Health Check doesn't work.

05-30-2008

Download and install the latest version of
HP Health Check:
http://h30155.www3.hp.com/helpandsupport/cpcehelp.html

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows System & Performance

"missym84" wrote:

Quote:

> Hello,
> I currently have a HP Pavillion Notebook installed with Windows Vista Home
> Premium, and everytime I try to do a PC Health Check with Total Care Advisor,
> I get the blue screen and my comp shuts down. I need some help. I already
> went to HP support, but they didn't fix it either. Help!!!
> --
> MissyM

**Zdon** · 05-30-2008

PC Health Check is OK, but I say why bother? I would uninstall it. I haven't missed it; it had do go when I installed 64-bit on my HP laptop.

**ferrisits** · 05-30-2008

It is a piece of crap provided under HP utilites ... If any issue occurs with this application then to only option to get it resolved is to get the computer back to factory settings.. better to remove this

**joel406** · 05-30-2008

MOst all software that is installed by your average manufacture sucks.

I make a great living reinstalling Vista from a retail media source and getting all that garbage out permenatly.

Anyone who purchases a laptop or desktop system from Dell, Gateway or HewlettPackard needs to have their systems pruged or this garbage ASAFP.

05-30-2008	#1 (permalink)
missym84 n/a posts	HP Total Care Advisor Health Check CRASH!! Hello, I currently have a HP Pavillion Notebook installed with Windows Vista Home Premium, and everytime I try to do a PC Health Check with Total Care Advisor, I get the blue screen and my comp shuts down. I need some help. I already went to HP support, but they didn't fix it either. Help!!! -- MissyM
My System Specs

05-30-2008	#2 (permalink)
Mark L. Ferguson n/a posts	Re: HP Total Care Advisor Health Check CRASH!! What other feature of the system are you trying to fix? If the Total Health care app is the only thing not working, only HP could fix that. -- click the Ratings button. Voting helps the web interface. http://www.microsoft.com/wn3/locales...help_en-us.htm see ''rate a post'' Mark L. Ferguson "missym84" <missym84@xxxxxx> wrote in message news:1A095D50-0861-4E5D-910B-6B4EFF010A0B@xxxxxx Quote: > Hello, > I currently have a HP Pavillion Notebook installed with Windows Vista Home > Premium, and everytime I try to do a PC Health Check with Total Care > Advisor, > I get the blue screen and my comp shuts down. I need some help. I already > went to HP support, but they didn't fix it either. Help!!! > -- > MissyM
My System Specs

05-30-2008	#3 (permalink)
Malke n/a posts	Re: HP Total Care Advisor Health Check CRASH!! missym84 wrote: Quote: > Hello, > I currently have a HP Pavillion Notebook installed with Windows Vista Home > Premium, and everytime I try to do a PC Health Check with Total Care > Advisor, I get the blue screen and my comp shuts down. I need some help. I > already went to HP support, but they didn't fix it either. Help!!! If HP support can't fix it - and let's be very clear about this: the PC Health Check is HP's utility, not part of Vista - then don't use it. I'm not being facetious; I just don't think those HP utilities are useful and I always suggest either uninstalling them or not using them. If everything else on your computer is working, I wouldn't sweat this one thing. Malke -- MS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic!
My System Specs

05-30-2008	#4 (permalink)
peter c.a.hawkins n/a posts	Re: HP Total Care Advisor Health Check CRASH!! Just go here,there are dozens of people with the same problem,,,it is HP nothing to do with vista.I have an hp media center and mine works perfect ....a lucky one or unlucky one cos HP health check is absolute rubbish. http://forums12.itrc.hp.com/service/...categoryId=405 "Malke" wrote: Quote: > missym84 wrote: > Quote: > > Hello, > > I currently have a HP Pavillion Notebook installed with Windows Vista Home > > Premium, and everytime I try to do a PC Health Check with Total Care > > Advisor, I get the blue screen and my comp shuts down. I need some help. I > > already went to HP support, but they didn't fix it either. Help!!! > > If HP support can't fix it - and let's be very clear about this: the PC > Health Check is HP's utility, not part of Vista - then don't use it. I'm > not being facetious; I just don't think those HP utilities are useful and I > always suggest either uninstalling them or not using them. If everything > else on your computer is working, I wouldn't sweat this one thing. > > Malke > -- > MS-MVP > Elephant Boy Computers > www.elephantboycomputers.com > Don't Panic! >
My System Specs

05-30-2008	#5 (permalink)
Stevey n/a posts	Re: HP Total Care Advisor Health Check CRASH!! It's pretty well known that HP Health Check doesn't work.
My System Specs

05-30-2008	#6 (permalink)
Carey Frisch [MVP] n/a posts	RE: HP Total Care Advisor Health Check CRASH!! Download and install the latest version of HP Health Check: http://h30155.www3.hp.com/helpandsupport/cpcehelp.html -- Carey Frisch Microsoft MVP Windows Desktop Experience - Windows System & Performance "missym84" wrote: Quote: > Hello, > I currently have a HP Pavillion Notebook installed with Windows Vista Home > Premium, and everytime I try to do a PC Health Check with Total Care Advisor, > I get the blue screen and my comp shuts down. I need some help. I already > went to HP support, but they didn't fix it either. Help!!! > -- > MissyM
My System Specs

05-30-2008	#7 (permalink)
Zdon Ultimate x64/32bit 68 posts	Re: HP Total Care Advisor Health Check CRASH!! PC Health Check is OK, but I say why bother? I would uninstall it. I haven't missed it; it had do go when I installed 64-bit on my HP laptop.
My System Specs

05-30-2008	#8 (permalink)
ferrisits Vista Home Premium 66 posts	Re: HP Total Care Advisor Health Check CRASH!! It is a piece of crap provided under HP utilites ... If any issue occurs with this application then to only option to get it resolved is to get the computer back to factory settings.. better to remove this
My System Specs

05-30-2008	#9 (permalink)
joel406 Vista Business/Home Premium/Ultimate x64/Server 2008 X64 471 posts	Re: HP Total Care Advisor Health Check CRASH!! MOst all software that is installed by your average manufacture sucks. I make a great living reinstalling Vista from a retail media source and getting all that garbage out permenatly. Anyone who purchases a laptop or desktop system from Dell, Gateway or HewlettPackard needs to have their systems pruged or this garbage ASAFP.
My System Specs

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