Uninstalling virus protection is a little tricky. First off before
uninstalling, make sure you go to services in admin tools and stop all trend
micro services that you can. usually you can stop everything except real
time scanner. After you stop everything then you should get your windows
security alerts. Then go to add/remove and remove trend micro program.
Upon restart go to onecare.live.com and run the safety scanner to get rid of
not needeed reg entries, as well as tune up pc. Then reinstall trend
Micro....This has worked me on my PC and other friends with trend micro and
other antivirus program problems.
"Charlottesville" <Charlottesville@xxxxxx> wrote in
> Trend Micro came installed on my computer and then stopped working. I
> uninstalled it and have since been unable to reinstall. I have a backup
> as well as after contacting Trend Micro for assistance I have the PCC14 in
> desktop folder. When I attempt to install I get welcome to the Setup
> and click next. I immediately get a window stating Setup Interrupted and
> have to click Finish to exist. I followed Trend Micro's instruction to
> certain my previous Trend Micro program was totally removed. Suggestions?