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Vista - USB hubs not recognised

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Old 06-05-2008   #1 (permalink)
Billericay Pete


 
 

USB hubs not recognised

I have 2 powered USB 2 hubs connected to my vista PC - neither are
recognised - i.e. if i plug my printer/mp4 player/camera etc into the hubs
my Pc does not realise they're there. There are 2 ports on the front of the
PC and 3 at the back - it makes no difference where I plug the hubs in, they
are not recognised.
If i plug my printer/mp4 player/camera etc directly into 1 of the USB ports
on the PC they are recognised.

Any ideas?
Many thanks in advance
Pete


My System SpecsSystem Spec
Old 06-05-2008   #2 (permalink)
R. McCarty


 
 

Re: USB hubs not recognised

Likely a USB Root Hub power overload ( ~500mA Limit ). USB is
internally routed based on the USB technology detected. Most PC's
have a single Enhanced ( USB 2.0 ) controller/root hub. If detected
as USB 1(.1) then it routes to a Standard Controller/Hub. The OS is
supposed to report an overcurrent condition but many times devices
will simply not be detected. It's important to know what each device
draws in the way of Root Hub current.

"Billericay Pete" <billericaypete@xxxxxx> wrote in message
news:4847dec6$0$26092$db0fefd9@xxxxxx
Quote:

>I have 2 powered USB 2 hubs connected to my vista PC - neither are
>recognised - i.e. if i plug my printer/mp4 player/camera etc into the hubs
>my Pc does not realise they're there. There are 2 ports on the front of the
>PC and 3 at the back - it makes no difference where I plug the hubs in,
>they are not recognised.
> If i plug my printer/mp4 player/camera etc directly into 1 of the USB
> ports on the PC they are recognised.
>
> Any ideas?
> Many thanks in advance
> Pete

My System SpecsSystem Spec
Old 06-05-2008   #3 (permalink)
the wharf rat


 
 

Re: USB hubs not recognised

In article <4847dec6$0$26092$db0fefd9@xxxxxx>,
Billericay Pete <billericaypete@xxxxxx> wrote:
Quote:

>I have 2 powered USB 2 hubs connected to my vista PC - neither are
>recognised Any ideas?

Ummmm, don't plug them into the hubs?

Seriously, USB stands for Unstable Serial Bus. It's not unusual
to have the port something's plugged into matter, especially when you
add hubs to the chain.

You can play around with different hubs, different USB drivers,
and so on, and it might actually work or it might not. C'est le silicon.

My System SpecsSystem Spec
Old 06-05-2008   #4 (permalink)
Billericay Pete


 
 

Re: USB hubs not recognised

Thanks for your reply
I can understand that it's a possibility - but nothing works in them - they
worked fine on my old Dell PC - I've just bought a new quad core Mesh with
all the extras (the spec says it has 6 x USB 2.0 ports) so I'd expect just 1
thing to work via the hub, but not even my Bluetooth receiver let alone my
camera/printer/mp4 player wont work with even just 1 of them plugged in -
surely some single thing should work via one of the hubs?

Thanks again
Pete

"R. McCarty" <PcEngWork-NoSpam_@xxxxxx> wrote in message
news:u2cI3rwxIHA.4500@xxxxxx
Quote:

> Likely a USB Root Hub power overload ( ~500mA Limit ). USB is
> internally routed based on the USB technology detected. Most PC's
> have a single Enhanced ( USB 2.0 ) controller/root hub. If detected
> as USB 1(.1) then it routes to a Standard Controller/Hub. The OS is
> supposed to report an overcurrent condition but many times devices
> will simply not be detected. It's important to know what each device
> draws in the way of Root Hub current.
>
> "Billericay Pete" <billericaypete@xxxxxx> wrote in message
> news:4847dec6$0$26092$db0fefd9@xxxxxx
Quote:

>>I have 2 powered USB 2 hubs connected to my vista PC - neither are
>>recognised - i.e. if i plug my printer/mp4 player/camera etc into the
>>hubs my Pc does not realise they're there. There are 2 ports on the front
>>of the PC and 3 at the back - it makes no difference where I plug the hubs
>>in, they are not recognised.
>> If i plug my printer/mp4 player/camera etc directly into 1 of the USB
>> ports on the PC they are recognised.
>>
>> Any ideas?
>> Many thanks in advance
>> Pete
>
>
My System SpecsSystem Spec
Old 06-05-2008   #5 (permalink)
R. McCarty


 
 

Re: USB hubs not recognised

Are the hubs externally powered, or do they receive power via the
actual USB bus ? & are the hubs USB 2.0 or 1(.1) >?
It is unusual that no devices get picked up by connecting via the hub.
I'd connect a hub and then go through Device Manager, USB, Root
Hubs one at a time and check the Power (TAB). See if the expansion
Hub is detected on one of the internal hubs.

"Billericay Pete" <billericaypete@xxxxxx> wrote in message
news:484815e8$0$26086$db0fefd9@xxxxxx
Quote:

> Thanks for your reply
> I can understand that it's a possibility - but nothing works in them -
> they worked fine on my old Dell PC - I've just bought a new quad core Mesh
> with all the extras (the spec says it has 6 x USB 2.0 ports) so I'd expect
> just 1 thing to work via the hub, but not even my Bluetooth receiver let
> alone my camera/printer/mp4 player wont work with even just 1 of them
> plugged in - surely some single thing should work via one of the hubs?
>
> Thanks again
> Pete
>
> "R. McCarty" <PcEngWork-NoSpam_@xxxxxx> wrote in message
> news:u2cI3rwxIHA.4500@xxxxxx
Quote:

>> Likely a USB Root Hub power overload ( ~500mA Limit ). USB is
>> internally routed based on the USB technology detected. Most PC's
>> have a single Enhanced ( USB 2.0 ) controller/root hub. If detected
>> as USB 1(.1) then it routes to a Standard Controller/Hub. The OS is
>> supposed to report an overcurrent condition but many times devices
>> will simply not be detected. It's important to know what each device
>> draws in the way of Root Hub current.
>>
>> "Billericay Pete" <billericaypete@xxxxxx> wrote in message
>> news:4847dec6$0$26092$db0fefd9@xxxxxx
Quote:

>>>I have 2 powered USB 2 hubs connected to my vista PC - neither are
>>>recognised - i.e. if i plug my printer/mp4 player/camera etc into the
>>>hubs my Pc does not realise they're there. There are 2 ports on the front
>>>of the PC and 3 at the back - it makes no difference where I plug the
>>>hubs in, they are not recognised.
>>> If i plug my printer/mp4 player/camera etc directly into 1 of the USB
>>> ports on the PC they are recognised.
>>>
>>> Any ideas?
>>> Many thanks in advance
>>> Pete
>>
>>

My System SpecsSystem Spec
Old 06-05-2008   #6 (permalink)
the wharf rat


 
 

Re: USB hubs not recognised

In article <484815e8$0$26086$db0fefd9@xxxxxx>,
Billericay Pete <billericaypete@xxxxxx> wrote:
Quote:

>camera/printer/mp4 player wont work with even just 1 of them plugged in -
>surely some single thing should work via one of the hubs?
>
This actually happened to me on a machine once. In the BIOS
there was a setting called something like "USB reference voltage" with
three options, low, med, and high. Until I set it to high the only things
that worked on that port were USB flash drives.

My System SpecsSystem Spec
Old 06-05-2008   #7 (permalink)


Vista x64 Ultimate
 
 

Re: USB hubs not recognised

Check to see if your USB is enabled in the BIOS. Test each device alone directly on the computer. See if one of them is not liked by the OS. My G15 Keyboard had a BIOS issue on POST with the Supermicro board.
My System SpecsSystem Spec
Old 06-05-2008   #8 (permalink)
Billericay Pete


 
 

Re: USB hubs not recognised

Thanks again..
The hubs are both USB 2.0 hubs and both are powered.

The power tab indicates - USB Root hub 1
The hub is self-powered
Total power available: 500mA per Port
eHome Infrared receiver (USBCIR) 100mA
Generic USB Hub (3 ports) 400mA
6 ports available

The power tab indicates - USB Root hub 2
The hub is self-powered
Total power available: 500mA per Port
USB mass storage Device 0mA
USB mass storage device 250mA
6 ports available

Is that good, bad or indefferent??
Thanks again
Pete


"R. McCarty" <PcEngWork-NoSpam_@xxxxxx> wrote in message
news:#ZmqLNzxIHA.2064@xxxxxx
Quote:

> Are the hubs externally powered, or do they receive power via the
> actual USB bus ? & are the hubs USB 2.0 or 1(.1) >?
> It is unusual that no devices get picked up by connecting via the hub.
> I'd connect a hub and then go through Device Manager, USB, Root
> Hubs one at a time and check the Power (TAB). See if the expansion
> Hub is detected on one of the internal hubs.
>
> "Billericay Pete" <billericaypete@xxxxxx> wrote in message
> news:484815e8$0$26086$db0fefd9@xxxxxx
Quote:

>> Thanks for your reply
>> I can understand that it's a possibility - but nothing works in them -
>> they worked fine on my old Dell PC - I've just bought a new quad core
>> Mesh with all the extras (the spec says it has 6 x USB 2.0 ports) so I'd
>> expect just 1 thing to work via the hub, but not even my Bluetooth
>> receiver let alone my camera/printer/mp4 player wont work with even just
>> 1 of them plugged in - surely some single thing should work via one of
>> the hubs?
>>
>> Thanks again
>> Pete
>>
>> "R. McCarty" <PcEngWork-NoSpam_@xxxxxx> wrote in message
>> news:u2cI3rwxIHA.4500@xxxxxx
Quote:

>>> Likely a USB Root Hub power overload ( ~500mA Limit ). USB is
>>> internally routed based on the USB technology detected. Most PC's
>>> have a single Enhanced ( USB 2.0 ) controller/root hub. If detected
>>> as USB 1(.1) then it routes to a Standard Controller/Hub. The OS is
>>> supposed to report an overcurrent condition but many times devices
>>> will simply not be detected. It's important to know what each device
>>> draws in the way of Root Hub current.
>>>
>>> "Billericay Pete" <billericaypete@xxxxxx> wrote in message
>>> news:4847dec6$0$26092$db0fefd9@xxxxxx
>>>>I have 2 powered USB 2 hubs connected to my vista PC - neither are
>>>>recognised - i.e. if i plug my printer/mp4 player/camera etc into the
>>>>hubs my Pc does not realise they're there. There are 2 ports on the
>>>>front of the PC and 3 at the back - it makes no difference where I plug
>>>>the hubs in, they are not recognised.
>>>> If i plug my printer/mp4 player/camera etc directly into 1 of the USB
>>>> ports on the PC they are recognised.
>>>>
>>>> Any ideas?
>>>> Many thanks in advance
>>>> Pete
>>>
>>>
>
>
My System SpecsSystem Spec
Old 06-05-2008   #9 (permalink)
Billericay Pete


 
 

Re: USB hubs not recognised

Thanks - I checked the BIOS and the only thing relating to USB was to
enable/disable.....
hey ho
Cheers
Pete

"the wharf rat" <wrat@xxxxxx> wrote in message
news:g298ka$e0s$1@xxxxxx
Quote:

> In article <484815e8$0$26086$db0fefd9@xxxxxx>,
> Billericay Pete <billericaypete@xxxxxx> wrote:
Quote:

>>camera/printer/mp4 player wont work with even just 1 of them plugged in -
>>surely some single thing should work via one of the hubs?
>>
>
> This actually happened to me on a machine once. In the BIOS
> there was a setting called something like "USB reference voltage" with
> three options, low, med, and high. Until I set it to high the only things
> that worked on that port were USB flash drives.
>
My System SpecsSystem Spec
Old 06-05-2008   #10 (permalink)
Billericay Pete


 
 

Re: USB hubs not recognised

Thanks - I checked, the BIOS indicates they're all enabled.
Each device works fine if i plug it directly into a port on the PC - just
doesn't work when plugged into any of the ports on either of the USB 2.0
self-powered hubs.
As there are only 2 ports on the top of the PC (1 of them has my bluetooth
receiver for mouse/kbd) i have to keep switching them around - very
frustrating!
The other 4 ports are at the back of the PC and not easily get-attable....

Thanks
Pete

"SCSIraidGURU" <guest@xxxxxx-email.com> wrote in message
news:961588b8330840b080a0dc2415798380@xxxxxx-gateway.com...
Quote:

>
> Check to see if your USB is enabled in the BIOS. Test each device alone
> directly on the computer. See if one of them is not liked by the OS.
> My G15 Keyboard had a BIOS issue on POST with the Supermicro board.
>
>
> --
> SCSIraidGURU
>
> Michael A. McKenney
> 'www.SCSIraidGURU.com' (http://www.SCSIraidGURU.com)
>
> Supermicro X7DWA-N server board
> pair of Intel E5430 quad core 2.66 GHz Xeons
> 16GB DDR667
> SAS RAID
> eVGA 8800 GTS 640 MB video card
My System SpecsSystem Spec
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