Windows Vista Forums

Problem with tech support
  1. #1


    David F Guest

    Problem with tech support

    Hi,
    I have a case number for tech support for Windows Server 2008. The event
    but I they keep switching me to India and I have trouble hearing speech over
    background noise. Could I please get some North American technical support?
    Thanks,
    David 212-569-5695




      My System SpecsSystem Spec

  2. #2


    Patrick Keenan Guest

    Re: Problem with tech support


    "David F" <abcde@xxxxxx> wrote in message
    news:uCn0%23$0xIHA.4376@xxxxxx

    > Hi,
    > I have a case number for tech support for Windows Server 2008. The event
    > but I they keep switching me to India and I have trouble hearing speech
    > over background noise. Could I please get some North American technical
    > support?
    > Thanks,
    > David

    This is unfortunately not the place to ask for support from MS, or for
    Windows Server 2008. This is a user group for Vista, with only minimal
    participation by MS.

    You should call support back and tell them what it is you need them to do.

    HTH
    -pk


      My System SpecsSystem Spec

  3. #3


    Colin Barnhorst Guest

    Re: Problem with tech support

    This is not Microsoft. It a user-to-user, self help newsgroup hosted on
    Microsoft and other Usenet servers. Microsoft does not monitor or moderate
    it. Sorry. Have you tried contacting your local MS office?

    "David F" <abcde@xxxxxx> wrote in message
    news:uCn0%23$0xIHA.4376@xxxxxx

    > Hi,
    > I have a case number for tech support for Windows Server 2008. The event
    > but I they keep switching me to India and I have trouble hearing speech
    > over background noise. Could I please get some North American technical
    > support?
    > Thanks,
    > David 212-569-5695

      My System SpecsSystem Spec

  4. #4


    David F Guest

    Re: Problem with tech support

    Yes, I have spoken with the manager at Microsoft that supports my
    institution and they are trying to help but it is now after 5 ET. I am
    really, really annoyed because Microsoft has to accommodate people with
    hearing problems and they don't. I hear North American speech and phone
    connections just fine.

    "Colin Barnhorst" <c.barnhorst@xxxxxx> wrote in message
    news:C9F24621-7957-40BA-BCD1-3A5F5D71933C@xxxxxx

    > This is not Microsoft. It a user-to-user, self help newsgroup hosted on
    > Microsoft and other Usenet servers. Microsoft does not monitor or
    > moderate it. Sorry. Have you tried contacting your local MS office?
    >
    > "David F" <abcde@xxxxxx> wrote in message
    > news:uCn0%23$0xIHA.4376@xxxxxx

    >> Hi,
    >> I have a case number for tech support for Windows Server 2008. The event
    >> but I they keep switching me to India and I have trouble hearing speech
    >> over background noise. Could I please get some North American technical
    >> support?
    >> Thanks,
    >> David 212-569-5695
    >

      My System SpecsSystem Spec

  5. #5


    Patrick Keenan Guest

    Re: Problem with tech support

    "David F" <abcde@xxxxxx> wrote in message
    news:OT23NS1xIHA.6096@xxxxxx

    > Yes, I have spoken with the manager at Microsoft that supports my
    > institution and they are trying to help but it is now after 5 ET. I am
    > really, really annoyed because Microsoft has to accommodate people with
    > hearing problems and they don't. I hear North American speech and phone
    > connections just fine.
    Understood, but asking in this location is probably not going to get you the
    help or answers you need. As the saying goes, it's digging in the wrong
    place.

    Aside from that, there's no information as to the nature of your problem, so
    no-one who might happen to have the information you need could help you; one
    of the newsgroups devoted to MS Server OS's would likely be a better bet.


    -pk

    >
    > "Colin Barnhorst" <c.barnhorst@xxxxxx> wrote in message
    > news:C9F24621-7957-40BA-BCD1-3A5F5D71933C@xxxxxx

    >> This is not Microsoft. It a user-to-user, self help newsgroup hosted on
    >> Microsoft and other Usenet servers. Microsoft does not monitor or
    >> moderate it. Sorry. Have you tried contacting your local MS office?
    >>
    >> "David F" <abcde@xxxxxx> wrote in message
    >> news:uCn0%23$0xIHA.4376@xxxxxx

    >>> Hi,
    >>> I have a case number for tech support for Windows Server 2008. The
    >>> event but I they keep switching me to India and I have trouble hearing
    >>> speech over background noise. Could I please get some North American
    >>> technical support?
    >>> Thanks,
    >>> David 212-569-5695
    >>
    >

      My System SpecsSystem Spec

  6. #6



    Senior Member
    Join Date : May 2008
    Posts : 1,823
    Vista x64 Ultimate
    Local Time: 10:27 PM


     

    Re: Problem with tech support

    You need to call Microsoft support for reassignment. The forums have absolutely nothing to do with phone support. You will be lucky not to get Asian support instead of India. You can get e-mail support through your technet subscription. Another soluion is call a Microsoft partner and pay them to come out and resolve your issue.

      My System SpecsSystem Spec

  7. #7


    the wharf rat Guest

    Re: Problem with tech support

    In article <uCn0#$0xIHA.4376@xxxxxx>,
    David F <abcde@xxxxxx> wrote:

    >Hi,
    >but I they keep switching me to India and I have trouble hearing speech over
    >background noise. Could I please get some North American technical support?
    Only if you live in India. American calls are routed to Hyderabad.
    Indian calls are routed to Atlanta.



      My System SpecsSystem Spec

  8. #8


    Colin Barnhorst Guest

    Re: Problem with tech support

    So who do Atlantans call, Dial-a-Prayer?

    (OK, I don't live in Atlanta so if one of you folks who does knows that
    "Atlantans" call themselves something else like "Atlanteans", go ahead and
    bash me.)

    "the wharf rat" <wrat@xxxxxx> wrote in message
    news:g29ngk$m6g$1@xxxxxx

    > In article <uCn0#$0xIHA.4376@xxxxxx>,
    > David F <abcde@xxxxxx> wrote:

    >>Hi,
    >>but I they keep switching me to India and I have trouble hearing speech
    >>over
    >>background noise. Could I please get some North American technical
    >>support?
    >
    > Only if you live in India. American calls are routed to Hyderabad.
    > Indian calls are routed to Atlanta.
    >
    >

      My System SpecsSystem Spec

  9. #9


    Charlie Tame Guest

    Re: Problem with tech support

    Atlantans with Vista call "The Samaritans",

    Atlantans with Linux call everybody else "Fanboys"

    Atlantans with 64 bit Linux can't call anybody because Skype won't work
    with it.

    and finally...

    Atlantans with Macs think themselves too smart to need tech support,
    they can afford to just call the store and buy a new one.




    Colin Barnhorst wrote:

    > So who do Atlantans call, Dial-a-Prayer?
    >
    > (OK, I don't live in Atlanta so if one of you folks who does knows that
    > "Atlantans" call themselves something else like "Atlanteans", go ahead
    > and bash me.)
    >
    > "the wharf rat" <wrat@xxxxxx> wrote in message
    > news:g29ngk$m6g$1@xxxxxx

    >> In article <uCn0#$0xIHA.4376@xxxxxx>,
    >> David F <abcde@xxxxxx> wrote:

    >>> Hi,
    >>> but I they keep switching me to India and I have trouble hearing
    >>> speech over
    >>> background noise. Could I please get some North American technical
    >>> support?
    >>
    >> Only if you live in India. American calls are routed to Hyderabad.
    >> Indian calls are routed to Atlanta.
    >>
    >>
    >

      My System SpecsSystem Spec

  10. #10


    Colin Barnhorst Guest

    Re: Problem with tech support



    "Charlie Tame" <charlie@xxxxxx> wrote in message
    news:%231UEIB3xIHA.5892@xxxxxx

    > Atlantans with Vista call "The Samaritans",
    >
    > Atlantans with Linux call everybody else "Fanboys"
    >
    > Atlantans with 64 bit Linux can't call anybody because Skype won't work
    > with it.
    >
    > and finally...
    >
    > Atlantans with Macs think themselves too smart to need tech support, they
    > can afford to just call the store and buy a new one.
    >
    >
    >
    >
    > Colin Barnhorst wrote:

    >> So who do Atlantans call, Dial-a-Prayer?
    >>
    >> (OK, I don't live in Atlanta so if one of you folks who does knows that
    >> "Atlantans" call themselves something else like "Atlanteans", go ahead
    >> and bash me.)
    >>
    >> "the wharf rat" <wrat@xxxxxx> wrote in message
    >> news:g29ngk$m6g$1@xxxxxx

    >>> In article <uCn0#$0xIHA.4376@xxxxxx>,
    >>> David F <abcde@xxxxxx> wrote:
    >>>> Hi,
    >>>> but I they keep switching me to India and I have trouble hearing speech
    >>>> over
    >>>> background noise. Could I please get some North American technical
    >>>> support?
    >>>
    >>> Only if you live in India. American calls are routed to Hyderabad.
    >>> Indian calls are routed to Atlanta.
    >>>
    >>>
    >>

      My System SpecsSystem Spec

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