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| | #1 (permalink) |
| | Screen flickering/minimizing on it's on Hello, Both my wife and I have Toshiba Laptops with Vista premium. We both are experiencing the screen minimizing and switching screens on its on. Anyone else have this occuring, and have any suggestions? It gets really annoying. I desensitized the cursor but that did not help any. Thanks for any advice. |
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| | #2 (permalink) |
| | Re: Screen flickering/minimizing on it's on soulskier wrote: Quote: > Hello, Both my wife and I have Toshiba Laptops with Vista premium. We both > are experiencing the screen minimizing and switching screens on its on. > Anyone else have this occuring, and have any suggestions? It gets really > annoying. I desensitized the cursor but that did not help any. Thanks for > any advice. problem with the Toshiba preinstalls and/or the Toshiba hardware (if you both have the same model laptop). 1. The First Question of Troubleshooting: assuming that this situation has not always existed, what changed between the time things worked and the time they didn't? 2. If the situation always existed, call Toshiba tech support. 3. If the situation didn't always exist and you can't figure out the answer to The First Question so you can reverse what you did, try: a. Updating your video drivers. Get them only from Toshiba for your specific model machines. Test. If updating the drivers worked, you're done. b. If updating the drivers didn't work, do clean-boot troubleshooting to determine what program you installed (or that came preinstalled) is the culprit. How to troubleshoot a problem by performing a clean boot in Windows Vista - http://support.microsoft.com/default...b;EN-US;929135 Malke -- MS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! |
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| | #3 (permalink) |
| | Re: Screen flickering/minimizing on it's on Thanks for the advice. The problem has always happened, but is getting increasingly more frequent. We have similar models, but not the exact same computer (different processor). When I spoke to Toshiba support, they had me make the mouse pad less sensitive. Is updating the video drivers something that can be done online? Thanks, SS "Malke" wrote: Quote: > soulskier wrote: > Quote: > > Hello, Both my wife and I have Toshiba Laptops with Vista premium. We both > > are experiencing the screen minimizing and switching screens on its on. > > Anyone else have this occuring, and have any suggestions? It gets really > > annoying. I desensitized the cursor but that did not help any. Thanks for > > any advice. > Either you are both running identical programs that cause this or there is a > problem with the Toshiba preinstalls and/or the Toshiba hardware (if you > both have the same model laptop). > > 1. The First Question of Troubleshooting: assuming that this situation has > not always existed, what changed between the time things worked and the > time they didn't? > > 2. If the situation always existed, call Toshiba tech support. > > 3. If the situation didn't always exist and you can't figure out the answer > to The First Question so you can reverse what you did, try: > > a. Updating your video drivers. Get them only from Toshiba for your specific > model machines. Test. If updating the drivers worked, you're done. > > b. If updating the drivers didn't work, do clean-boot troubleshooting to > determine what program you installed (or that came preinstalled) is the > culprit. > > How to troubleshoot a problem by performing a clean boot in Windows Vista - > http://support.microsoft.com/default...b;EN-US;929135 > > Malke > -- > MS-MVP > Elephant Boy Computers > www.elephantboycomputers.com > Don't Panic! > |
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| | #4 (permalink) |
| | Re: Screen flickering/minimizing on it's on soulskier wrote: Quote: > Malke, thank you very much to taking the time to be so thorough. Here is > the > link to Toshiba's page of drivers. Would you mind telling me which one > you think I should download for my problem. Please pardon my inept > computer lingo. Thanks, SS because I don't know what hardware you have in your machine! Look in Device Manager and see which you have and then download the latest appropriate driver. If there is more than one driver listed for hardware, download the most recent one. Malke -- MS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! |
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| | #5 (permalink) |
| | Re: Screen flickering/minimizing on it's on Malke, Just to confirm I am correct, under device manager it is display adapters I am looking to update, correct? If not, please tell me what is correct. Thanks again, I really appreciate it. SS "Malke" wrote: Quote: > soulskier wrote: > Quote: > > Malke, thank you very much to taking the time to be so thorough. Here is > > the > > link to Toshiba's page of drivers. Would you mind telling me which one > > you think I should download for my problem. Please pardon my inept > > computer lingo. Thanks, SS > I don't know whether you should download the Atheros or the Intel driver > because I don't know what hardware you have in your machine! Look in Device > Manager and see which you have and then download the latest appropriate > driver. If there is more than one driver listed for hardware, download the > most recent one. > > Malke > -- > MS-MVP > Elephant Boy Computers > www.elephantboycomputers.com > Don't Panic! > |
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| | #6 (permalink) |
| | Re: Screen flickering/minimizing on it's on soulskier wrote: Quote: > Malke, > > Just to confirm I am correct, under device manager it is display adapters > I am looking to update, correct? If not, please tell me what is correct. > Thanks again, I really appreciate it. SS Malke -- MS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! |
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| | #7 (permalink) |
| | Re: Screen flickering/minimizing on it's on Malke, I tried to update the display adapter from the device amanager and it said it was up to date. Would you suggest downloading a different one form the toshiba page I cut and pasted? Thanks again, Jamie "Malke" wrote: Quote: > soulskier wrote: > Quote: > > Malke, > > > > Just to confirm I am correct, under device manager it is display adapters > > I am looking to update, correct? If not, please tell me what is correct. > > Thanks again, I really appreciate it. SS > Yes, sorry. I don't know why I was looking at the wireless adapter. > > Malke > -- > MS-MVP > Elephant Boy Computers > www.elephantboycomputers.com > Don't Panic! > |
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