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Vista - System lockup with Vista Ultimate

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Old 06-17-2008   #1 (permalink)
Cecil Britton


 
 

System lockup with Vista Ultimate

I have (for a good while now) fought with Vista lockup problem on a new
computer that I put together. The computer uses all Vista certified
components including an AMD 64 Dual core processor, Asus Crosshair
motherboard and 4 Gigs of RAM.

There are two general but probably related problems.

The first problem is that while doing several things (threads) or just doing
one the computer will stop functioning when I click on some shortcut from the
desktop. I get the spinning blue circle for a cursor but no program will
run. I can open Task Manager but no applications are running and no
processes are showing unusual behavior. The hard drive LED is blinking at a
low level indicating little disk activity. The only way out of this problem
is to hit the reset button on the computer. The computer will sit forever
and not shutdown via software. A search of Windows' event logs only turns up
a warning about improper shutdown.

The second problem and this one is more recently occurring, is that I click
on an application's icon in the start menu and absolutely nothing happens.
Clicking on other shortcuts gets the same result. It is as if the file
association for execuable files has been lost by the systsem. All symptoms
are the same as I described above and a hardware shutdown is required.

I have tried running Process Explorer in the background to see if I could
trap some evidence of what is going on in the system when these things occur
but so far it has failed to happen while I have PE running.

Any reasonable assistance in locating this problem will be greatly
appreciated.




My System SpecsSystem Spec
Old 06-17-2008   #2 (permalink)
Gerry


 
 

Re: System lockup with Vista Ultimate

Cecil

Start, Control Panel, Performance Information and Tools. What scores are you
getting for the five categories?



~~~~


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


"Cecil Britton" <Cecil Britton@xxxxxx> wrote in message
news:F5E16A45-F390-478B-A482-D246620AD8F7@xxxxxx
Quote:

>I have (for a good while now) fought with Vista lockup problem on a new
> computer that I put together. The computer uses all Vista certified
> components including an AMD 64 Dual core processor, Asus Crosshair
> motherboard and 4 Gigs of RAM.
>
> There are two general but probably related problems.
>
> The first problem is that while doing several things (threads) or just
> doing
> one the computer will stop functioning when I click on some shortcut from
> the
> desktop. I get the spinning blue circle for a cursor but no program will
> run. I can open Task Manager but no applications are running and no
> processes are showing unusual behavior. The hard drive LED is blinking at
> a
> low level indicating little disk activity. The only way out of this
> problem
> is to hit the reset button on the computer. The computer will sit forever
> and not shutdown via software. A search of Windows' event logs only turns
> up
> a warning about improper shutdown.
>
> The second problem and this one is more recently occurring, is that I
> click
> on an application's icon in the start menu and absolutely nothing happens.
> Clicking on other shortcuts gets the same result. It is as if the file
> association for execuable files has been lost by the systsem. All
> symptoms
> are the same as I described above and a hardware shutdown is required.
>
> I have tried running Process Explorer in the background to see if I could
> trap some evidence of what is going on in the system when these things
> occur
> but so far it has failed to happen while I have PE running.
>
> Any reasonable assistance in locating this problem will be greatly
> appreciated.
>
>
>
My System SpecsSystem Spec
Old 06-18-2008   #3 (permalink)
CBritton


 
 

Re: System lockup with Vista Ultimate

Thanks Garry. My scores are all 5.9 except for the Processor and Video. I
score 5.6 on each of those

"Gerry" wrote:
Quote:

> Cecil
>
> Start, Control Panel, Performance Information and Tools. What scores are you
> getting for the five categories?
>
>
>
> ~~~~
>
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
> "Cecil Britton" <Cecil Britton@xxxxxx> wrote in message
> news:F5E16A45-F390-478B-A482-D246620AD8F7@xxxxxx
Quote:

> >I have (for a good while now) fought with Vista lockup problem on a new
> > computer that I put together. The computer uses all Vista certified
> > components including an AMD 64 Dual core processor, Asus Crosshair
> > motherboard and 4 Gigs of RAM.
> >
> > There are two general but probably related problems.
> >
> > The first problem is that while doing several things (threads) or just
> > doing
> > one the computer will stop functioning when I click on some shortcut from
> > the
> > desktop. I get the spinning blue circle for a cursor but no program will
> > run. I can open Task Manager but no applications are running and no
> > processes are showing unusual behavior. The hard drive LED is blinking at
> > a
> > low level indicating little disk activity. The only way out of this
> > problem
> > is to hit the reset button on the computer. The computer will sit forever
> > and not shutdown via software. A search of Windows' event logs only turns
> > up
> > a warning about improper shutdown.
> >
> > The second problem and this one is more recently occurring, is that I
> > click
> > on an application's icon in the start menu and absolutely nothing happens.
> > Clicking on other shortcuts gets the same result. It is as if the file
> > association for execuable files has been lost by the systsem. All
> > symptoms
> > are the same as I described above and a hardware shutdown is required.
> >
> > I have tried running Process Explorer in the background to see if I could
> > trap some evidence of what is going on in the system when these things
> > occur
> > but so far it has failed to happen while I have PE running.
> >
> > Any reasonable assistance in locating this problem will be greatly
> > appreciated.
> >
> >
> >
>
>
My System SpecsSystem Spec
Old 06-18-2008   #4 (permalink)
Colin Barnhorst


 
 

Re: System lockup with Vista Ultimate

Before you hit the reset button again, have you tried hitting Cntl + Alt +
Delete and selecting Log Out? When you log back in the issue should be
cleared. That is not a solution to the root problem of course, but it can
get you out of the aphang a lot more quickly.

Disconnect any usb device (except for mouse and keyboard) once an aphang
starts and see if the issue clears. I have a usb device that causes me the
same thing you describe and it took me a while to accidentally discover that
it was this one usb hard drive enclosure.

Did Vista come preinstalled on your computer and do you have a standard
Vista dvd? Some system repairs require one.

Have you tried running the System File Checker, which finds and replaces
faulty system files? If you want to try it open a command window (type
'cmd' in the Start/Search box and hit Enter) and type "sfc /scannow" (there
is a space after sfc). If SFC reports a file that cannot be repaired then a
In-Place-Upgrade (Vista's rough equivalent to XP Repair Install) may be
needed.

"CBritton" <CBritton@xxxxxx> wrote in message
news:3C3E21AA-8311-4594-B6D5-123F8EF173D6@xxxxxx
Quote:

> Thanks Garry. My scores are all 5.9 except for the Processor and Video.
> I
> score 5.6 on each of those
>
> "Gerry" wrote:
>
Quote:

>> Cecil
>>
>> Start, Control Panel, Performance Information and Tools. What scores are
>> you
>> getting for the five categories?
>>
>>
>>
>> ~~~~
>>
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>>
>> "Cecil Britton" <Cecil Britton@xxxxxx> wrote in
>> message
>> news:F5E16A45-F390-478B-A482-D246620AD8F7@xxxxxx
Quote:

>> >I have (for a good while now) fought with Vista lockup problem on a new
>> > computer that I put together. The computer uses all Vista certified
>> > components including an AMD 64 Dual core processor, Asus Crosshair
>> > motherboard and 4 Gigs of RAM.
>> >
>> > There are two general but probably related problems.
>> >
>> > The first problem is that while doing several things (threads) or just
>> > doing
>> > one the computer will stop functioning when I click on some shortcut
>> > from
>> > the
>> > desktop. I get the spinning blue circle for a cursor but no program
>> > will
>> > run. I can open Task Manager but no applications are running and no
>> > processes are showing unusual behavior. The hard drive LED is blinking
>> > at
>> > a
>> > low level indicating little disk activity. The only way out of this
>> > problem
>> > is to hit the reset button on the computer. The computer will sit
>> > forever
>> > and not shutdown via software. A search of Windows' event logs only
>> > turns
>> > up
>> > a warning about improper shutdown.
>> >
>> > The second problem and this one is more recently occurring, is that I
>> > click
>> > on an application's icon in the start menu and absolutely nothing
>> > happens.
>> > Clicking on other shortcuts gets the same result. It is as if the file
>> > association for execuable files has been lost by the systsem. All
>> > symptoms
>> > are the same as I described above and a hardware shutdown is required.
>> >
>> > I have tried running Process Explorer in the background to see if I
>> > could
>> > trap some evidence of what is going on in the system when these things
>> > occur
>> > but so far it has failed to happen while I have PE running.
>> >
>> > Any reasonable assistance in locating this problem will be greatly
>> > appreciated.
>> >
>> >
>> >
>>
>>
My System SpecsSystem Spec
Old 06-18-2008   #5 (permalink)
Gerry


 
 

Re: System lockup with Vista Ultimate

Colin

How does System File Checker cope with the SP1 update where the CD is pre
SP1, as most will be at the present time?

Should you browse to a backup copy on the hard drive rather than to a
potentially out of date version on a CD?


~~~~


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


"Colin Barnhorst" <c.barnhorst@xxxxxx> wrote in message
news:240AA715-6B3E-4995-AA42-72C3D2161E45@xxxxxx
Quote:

> Before you hit the reset button again, have you tried hitting Cntl + Alt +
> Delete and selecting Log Out? When you log back in the issue should be
> cleared. That is not a solution to the root problem of course, but it can
> get you out of the aphang a lot more quickly.
>
> Disconnect any usb device (except for mouse and keyboard) once an aphang
> starts and see if the issue clears. I have a usb device that causes me
> the same thing you describe and it took me a while to accidentally
> discover that it was this one usb hard drive enclosure.
>
> Did Vista come preinstalled on your computer and do you have a standard
> Vista dvd? Some system repairs require one.
>
> Have you tried running the System File Checker, which finds and replaces
> faulty system files? If you want to try it open a command window (type
> 'cmd' in the Start/Search box and hit Enter) and type "sfc /scannow"
> (there is a space after sfc). If SFC reports a file that cannot be
> repaired then a In-Place-Upgrade (Vista's rough equivalent to XP Repair
> Install) may be needed.
>
> "CBritton" <CBritton@xxxxxx> wrote in message
> news:3C3E21AA-8311-4594-B6D5-123F8EF173D6@xxxxxx
Quote:

>> Thanks Garry. My scores are all 5.9 except for the Processor and Video.
>> I
>> score 5.6 on each of those
>>
>> "Gerry" wrote:
>>
Quote:

>>> Cecil
>>>
>>> Start, Control Panel, Performance Information and Tools. What scores are
>>> you
>>> getting for the five categories?
>>>
>>>
>>>
>>> ~~~~
>>>
>>>
>>> Gerry
>>> ~~~~
>>> FCA
>>> Stourport, England
>>> Enquire, plan and execute
>>> ~~~~~~~~~~~~~~~~~~~
>>>
>>>
>>> "Cecil Britton" <Cecil Britton@xxxxxx> wrote in
>>> message
>>> news:F5E16A45-F390-478B-A482-D246620AD8F7@xxxxxx
>>> >I have (for a good while now) fought with Vista lockup problem on a
>>> >new
>>> > computer that I put together. The computer uses all Vista certified
>>> > components including an AMD 64 Dual core processor, Asus Crosshair
>>> > motherboard and 4 Gigs of RAM.
>>> >
>>> > There are two general but probably related problems.
>>> >
>>> > The first problem is that while doing several things (threads) or just
>>> > doing
>>> > one the computer will stop functioning when I click on some shortcut
>>> > from
>>> > the
>>> > desktop. I get the spinning blue circle for a cursor but no program
>>> > will
>>> > run. I can open Task Manager but no applications are running and no
>>> > processes are showing unusual behavior. The hard drive LED is
>>> > blinking at
>>> > a
>>> > low level indicating little disk activity. The only way out of this
>>> > problem
>>> > is to hit the reset button on the computer. The computer will sit
>>> > forever
>>> > and not shutdown via software. A search of Windows' event logs only
>>> > turns
>>> > up
>>> > a warning about improper shutdown.
>>> >
>>> > The second problem and this one is more recently occurring, is that I
>>> > click
>>> > on an application's icon in the start menu and absolutely nothing
>>> > happens.
>>> > Clicking on other shortcuts gets the same result. It is as if the
>>> > file
>>> > association for execuable files has been lost by the systsem. All
>>> > symptoms
>>> > are the same as I described above and a hardware shutdown is required.
>>> >
>>> > I have tried running Process Explorer in the background to see if I
>>> > could
>>> > trap some evidence of what is going on in the system when these things
>>> > occur
>>> > but so far it has failed to happen while I have PE running.
>>> >
>>> > Any reasonable assistance in locating this problem will be greatly
>>> > appreciated.
>>> >
>>> >
>>> >
>>>
>>>
>
My System SpecsSystem Spec
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