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Vista - trouble uninstalling/reinstalling office 2007

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Old 06-19-2008   #1 (permalink)


Vista Home Premium x32
 
 

trouble uninstalling/reinstalling office 2007

The Office 2007 icon on my start menu inexplicably became nonfunctional this week. I'm running Vista Home Premium x32. I tried uninstalling Office 2007, but I get the message: "Setup could not find any available products to install. Please contact your system administrator." If I try to reinstall using the original disc, I get the message: "Setup has stopped working." I've tried to follow the instructions at How to uninstall the 2007 Office system if you cannot uninstall it by using the "Add or Remove Programs" feature for uninstalling without using the add/remove program, but I am unable to go to any "choose details" menu on the view tab ... it doesn't exist, so I can't continue the instructions from there. I don't have a second drive to try installing the disc from there. The disc is brand-new, not dirty or damaged. I've defragged the computer. How can I get this working again?

My System SpecsSystem Spec
Old 06-19-2008   #2 (permalink)
DL


 
 

Re: trouble uninstalling/reinstalling office 2007

If you are able to start Word, select the repair option in Help

"perrymom" <guest@xxxxxx-email.com> wrote in message
news:5bf8b1ec5264e386b51fb39997f42c96@xxxxxx-gateway.com...
Quote:

>
> The Office 2007 icon on my start menu inexplicably became nonfunctional
> this week. I'm running Vista Home Premium x32. I tried uninstalling
> Office 2007, but I get the message: "Setup could not find any available
> products to install. Please contact your system administrator." If I
> try to reinstall using the original disc, I get the message: "Setup has
> stopped working." I've tried to follow the instructions at 'How to
> uninstall the 2007 Office system if you cannot uninstall it by using the
> \"Add or Remove Programs\" feature'
> (http://support.microsoft.com/kb/928218/en-us) for uninstalling without
> using the add/remove program, but I am unable to go to any "choose
> details" menu on the view tab ... it doesn't exist, so I can't continue
> the instructions from there. I don't have a second drive to try
> installing the disc from there. The disc is brand-new, not dirty or
> damaged. I've defragged the computer. How can I get this working again?
>
>
> --
> perrymom

My System SpecsSystem Spec
Old 06-20-2008   #3 (permalink)


Vista Home Premium x32
 
 

Re: trouble uninstalling/reinstalling office 2007

I ran Diagnostics, which is the repair option in Word 2007 ... and it is one of the only things I can access in Word right now. The suggested "fix" is to install updates, which I did, but it doesn't fix anything at all. My guess -- based on online posts regarding the same problem -- is that when I tried to uninstall Word 2007, traces of it were left, and that is what is not allowing me to reinstall from the disc. Any other suggestions, anyone?
My System SpecsSystem Spec
Old 06-20-2008   #4 (permalink)
Frenchy


 
 

Re: trouble uninstalling/reinstalling office 2007

perrymom wrote:
Quote:

> I ran Diagnostics, which is the repair option in Word 2007 ... and it is
> one of the only things I can access in Word right now. The suggested
> "fix" is to install updates, which I did, but it doesn't fix anything at
> all. My guess -- based on online posts regarding the same problem -- is
> that when I tried to uninstall Word 2007, traces of it were left, and
> that is what is not allowing me to reinstall from the disc. Any other
> suggestions, anyone?
>
>
Grab Revo Uninstaller, it is Free. Choose the Aggressive mode and it
will find every Reg Key and let you delete them. The re-install.
Before re-install, use disk clean up to delete all the TEMP files as
well, in case something left in there.

Frenchy
My System SpecsSystem Spec
Old 06-20-2008   #5 (permalink)
Colin Barnhorst


 
 

Re: trouble uninstalling/reinstalling office 2007

And, of course, reboot.

"Frenchy" <Frenchy@xxxxxx> wrote in message
news:g3gp5j$m6a$1@xxxxxx
Quote:

> perrymom wrote:
Quote:

>> I ran Diagnostics, which is the repair option in Word 2007 ... and it is
>> one of the only things I can access in Word right now. The suggested
>> "fix" is to install updates, which I did, but it doesn't fix anything at
>> all. My guess -- based on online posts regarding the same problem -- is
>> that when I tried to uninstall Word 2007, traces of it were left, and
>> that is what is not allowing me to reinstall from the disc. Any other
>> suggestions, anyone?
>>
>>
> Grab Revo Uninstaller, it is Free. Choose the Aggressive mode and it will
> find every Reg Key and let you delete them. The re-install. Before
> re-install, use disk clean up to delete all the TEMP files as well, in
> case something left in there.
>
> Frenchy
My System SpecsSystem Spec
Old 06-20-2008   #6 (permalink)
Karl Snooks


 
 

Re: trouble uninstalling/reinstalling office 2007

Revo Uninstaller is a freeware uninstaller, which you can use to uninstall programs
and scan after scan after uninstall for leftover registry keys, files and folders ...
http://www.revouninstaller.com/

"perrymom" <guest@xxxxxx-email.com> wrote in message news:5bf8b1ec5264e386b51fb39997f42c96@xxxxxx-gateway.com...

The Office 2007 icon on my start menu inexplicably became nonfunctional
this week. I'm running Vista Home Premium x32. I tried uninstalling
Office 2007, but I get the message: "Setup could not find any available
products to install. Please contact your system administrator." If I
try to reinstall using the original disc, I get the message: "Setup has
stopped working." I've tried to follow the instructions at 'How to
uninstall the 2007 Office system if you cannot uninstall it by using the
\"Add or Remove Programs\" feature'
(http://support.microsoft.com/kb/928218/en-us) for uninstalling without
using the add/remove program, but I am unable to go to any "choose
details" menu on the view tab ... it doesn't exist, so I can't continue
the instructions from there. I don't have a second drive to try
installing the disc from there. The disc is brand-new, not dirty or
damaged. I've defragged the computer. How can I get this working again?


--
perrymom
My System SpecsSystem Spec
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