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| | #1 (permalink) |
| Vista Home Premium x32 | trouble uninstalling/reinstalling office 2007 The Office 2007 icon on my start menu inexplicably became nonfunctional this week. I'm running Vista Home Premium x32. I tried uninstalling Office 2007, but I get the message: "Setup could not find any available products to install. Please contact your system administrator." If I try to reinstall using the original disc, I get the message: "Setup has stopped working." I've tried to follow the instructions at How to uninstall the 2007 Office system if you cannot uninstall it by using the "Add or Remove Programs" feature for uninstalling without using the add/remove program, but I am unable to go to any "choose details" menu on the view tab ... it doesn't exist, so I can't continue the instructions from there. I don't have a second drive to try installing the disc from there. The disc is brand-new, not dirty or damaged. I've defragged the computer. How can I get this working again? |
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| | #2 (permalink) |
| | Re: trouble uninstalling/reinstalling office 2007 If you are able to start Word, select the repair option in Help "perrymom" <guest@xxxxxx-email.com> wrote in message news:5bf8b1ec5264e386b51fb39997f42c96@xxxxxx-gateway.com... Quote: > > The Office 2007 icon on my start menu inexplicably became nonfunctional > this week. I'm running Vista Home Premium x32. I tried uninstalling > Office 2007, but I get the message: "Setup could not find any available > products to install. Please contact your system administrator." If I > try to reinstall using the original disc, I get the message: "Setup has > stopped working." I've tried to follow the instructions at 'How to > uninstall the 2007 Office system if you cannot uninstall it by using the > \"Add or Remove Programs\" feature' > (http://support.microsoft.com/kb/928218/en-us) for uninstalling without > using the add/remove program, but I am unable to go to any "choose > details" menu on the view tab ... it doesn't exist, so I can't continue > the instructions from there. I don't have a second drive to try > installing the disc from there. The disc is brand-new, not dirty or > damaged. I've defragged the computer. How can I get this working again? > > > -- > perrymom |
My System Specs![]() |
| | #3 (permalink) |
| Vista Home Premium x32 | Re: trouble uninstalling/reinstalling office 2007 I ran Diagnostics, which is the repair option in Word 2007 ... and it is one of the only things I can access in Word right now. The suggested "fix" is to install updates, which I did, but it doesn't fix anything at all. My guess -- based on online posts regarding the same problem -- is that when I tried to uninstall Word 2007, traces of it were left, and that is what is not allowing me to reinstall from the disc. Any other suggestions, anyone? |
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| | #4 (permalink) |
| | Re: trouble uninstalling/reinstalling office 2007 perrymom wrote: Quote: > I ran Diagnostics, which is the repair option in Word 2007 ... and it is > one of the only things I can access in Word right now. The suggested > "fix" is to install updates, which I did, but it doesn't fix anything at > all. My guess -- based on online posts regarding the same problem -- is > that when I tried to uninstall Word 2007, traces of it were left, and > that is what is not allowing me to reinstall from the disc. Any other > suggestions, anyone? > > will find every Reg Key and let you delete them. The re-install. Before re-install, use disk clean up to delete all the TEMP files as well, in case something left in there. Frenchy |
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| | #5 (permalink) |
| | Re: trouble uninstalling/reinstalling office 2007 And, of course, reboot. "Frenchy" <Frenchy@xxxxxx> wrote in message news:g3gp5j$m6a$1@xxxxxx Quote: > perrymom wrote: Quote: >> I ran Diagnostics, which is the repair option in Word 2007 ... and it is >> one of the only things I can access in Word right now. The suggested >> "fix" is to install updates, which I did, but it doesn't fix anything at >> all. My guess -- based on online posts regarding the same problem -- is >> that when I tried to uninstall Word 2007, traces of it were left, and >> that is what is not allowing me to reinstall from the disc. Any other >> suggestions, anyone? >> >> > find every Reg Key and let you delete them. The re-install. Before > re-install, use disk clean up to delete all the TEMP files as well, in > case something left in there. > > Frenchy |
My System Specs![]() |
| | #6 (permalink) |
| | Re: trouble uninstalling/reinstalling office 2007 Revo Uninstaller is a freeware uninstaller, which you can use to uninstall programs and scan after scan after uninstall for leftover registry keys, files and folders ... http://www.revouninstaller.com/ "perrymom" <guest@xxxxxx-email.com> wrote in message news:5bf8b1ec5264e386b51fb39997f42c96@xxxxxx-gateway.com... The Office 2007 icon on my start menu inexplicably became nonfunctional this week. I'm running Vista Home Premium x32. I tried uninstalling Office 2007, but I get the message: "Setup could not find any available products to install. Please contact your system administrator." If I try to reinstall using the original disc, I get the message: "Setup has stopped working." I've tried to follow the instructions at 'How to uninstall the 2007 Office system if you cannot uninstall it by using the \"Add or Remove Programs\" feature' (http://support.microsoft.com/kb/928218/en-us) for uninstalling without using the add/remove program, but I am unable to go to any "choose details" menu on the view tab ... it doesn't exist, so I can't continue the instructions from there. I don't have a second drive to try installing the disc from there. The disc is brand-new, not dirty or damaged. I've defragged the computer. How can I get this working again? -- perrymom |
My System Specs![]() |
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