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RB

Vista - missing these files

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06-26-2008   #1
TuitionalWisdom1963


 
 

missing these files

hafbxfn.dll and hobpwpkl.dll
Also I have lost my adminisration rights and privlages. I am in need of help
to fix my laptop please help me. Thanking you in advance Athena aka
TuitionalWisdom1963 at athenatrcey832@xxxxxx

My System SpecsSystem Spec
06-26-2008   #2
Malke


 
 

Re: missing these files

TuitionalWisdom1963 wrote:
Quote:

> hafbxfn.dll and hobpwpkl.dll
> Also I have lost my adminisration rights and privlages. I am in need of
> help to fix my laptop please help me.
Those files are malware. I assume that you think you're missing them because
you are getting an error message at startup. From the very little
information you provided, I would guess that your computer is severely
infected with malware. Normally when you get an error that files are
missing at startup you can fix this by running the System Configuration
Utility (msconfig) but as you say you have lost rights, your machine is
probably not clean.

Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/...moving_Malware

Include scanning with David Lipman's Multi_AV and follow instructions to do
all scans in Safe Mode. Please see the special Notes regarding using
Multi_AV in Vista.

http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://tinyurl.com/yoeru3 - download link and more instructions

When all else fails, get guided help. Choose one of the specialty forums
listed at the first link. Register and read its posting FAQ. DO NOT POST
LOGS IN THE MS NEWSGROUPS.

Standard disclaimer: I can't see and test your computer myself, so these are
just suggestions based on many years of being a professional computer tech;
suggestions based on what you've written. You should not take my
suggestions as a definitive diagnosis. If you can't do the work yourself
(and there is no shame in admitting this isn't your cup of tea), take the
machine to a professional computer repair shop (not your local equivalent
of BigComputerStore/GeekSquad). Please be aware that not all local shops
are skilled at removing malware and even if they are, your computer may be
so infested that Windows will need to be clean-installed. If possible, have
all your data backed up before you take the machine into a shop.


Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

My System SpecsSystem Spec
06-28-2008   #3
Debbie L.


 
 

Re: missing these files

I know this is for Vista but I have the same problem on another home
computer (XP) would these instructions work for XP as well??

Thanks for your help

Debbie


"Malke" <malke@xxxxxx> wrote in message
news:eaQaVa%231IHA.416@xxxxxx
Quote:

> TuitionalWisdom1963 wrote:
>
Quote:

>> hafbxfn.dll and hobpwpkl.dll
>> Also I have lost my adminisration rights and privlages. I am in need of
>> help to fix my laptop please help me.
>
> Those files are malware. I assume that you think you're missing them
> because
> you are getting an error message at startup. From the very little
> information you provided, I would guess that your computer is severely
> infected with malware. Normally when you get an error that files are
> missing at startup you can fix this by running the System Configuration
> Utility (msconfig) but as you say you have lost rights, your machine is
> probably not clean.
>
> Go through these general malware removal steps systematically -
> http://www.elephantboycomputers.com/...moving_Malware
>
> Include scanning with David Lipman's Multi_AV and follow instructions to
> do
> all scans in Safe Mode. Please see the special Notes regarding using
> Multi_AV in Vista.
>
> http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
> http://tinyurl.com/yoeru3 - download link and more instructions
>
> When all else fails, get guided help. Choose one of the specialty forums
> listed at the first link. Register and read its posting FAQ. DO NOT POST
> LOGS IN THE MS NEWSGROUPS.
>
> Standard disclaimer: I can't see and test your computer myself, so these
> are
> just suggestions based on many years of being a professional computer
> tech;
> suggestions based on what you've written. You should not take my
> suggestions as a definitive diagnosis. If you can't do the work yourself
> (and there is no shame in admitting this isn't your cup of tea), take the
> machine to a professional computer repair shop (not your local equivalent
> of BigComputerStore/GeekSquad). Please be aware that not all local shops
> are skilled at removing malware and even if they are, your computer may be
> so infested that Windows will need to be clean-installed. If possible,
> have
> all your data backed up before you take the machine into a shop.
>
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> FAQ - http://www.elephantboycomputers.com/#FAQ
>
My System SpecsSystem Spec
06-28-2008   #4
Malke


 
 

Re: missing these files

Debbie L. wrote:
Quote:

> I know this is for Vista but I have the same problem on another home
> computer (XP) would these instructions work for XP as well??
Yes.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

My System SpecsSystem Spec
Reply

RB


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