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| | #11 (permalink) |
| | Re: Please help analyze this blue screen! the wharf rat wrote: Quote: > In article <g4evhm$70h$1@xxxxxx>, > Hank <noguru.delete@xxxxxx> wrote: Quote: >> Well, it happened once again. This time I made notes. >> >> >> It's claimed to be a driver conflict, but the specific >> driver is not identified. Codes provided are: >> >> STOP: 0X000000C4 (0X000000E3, 0X0012F5B0, 0X00000000) >> > Hmmmm. Are you runnning Norton AV? There's a reported conflict > between MS driver verification (a system watchdog that monitors drivers > for error conditions) and Norton AV. Try uninstalling Norton... > Thank you. No Norton (Avast! and Defender, as mentioned), and I used MS' memory checker. I also removed/swapped memory and the problem recurred, so it's probably not a physical memory issue. I also did sfc /scannow (thanks Silvy) and Mr. Gates reported that something had been corrupted but was now fixed - it has not done bluescreen since, but it's often gone longer than this. Hank |
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| | #12 (permalink) |
| | Re: Please help analyze this blue screen! Then take hope from sfc's repair. It sounds like the good advice paid off for you. "Hank" <noguru.delete@xxxxxx> wrote in message news:g4g1mu$fqk$1@xxxxxx Quote: > the wharf rat wrote: Quote: >> In article <g4evhm$70h$1@xxxxxx>, >> Hank <noguru.delete@xxxxxx> wrote: Quote: >>> Well, it happened once again. This time I made notes. >>> >>> >>> It's claimed to be a driver conflict, but the specific driver is not >>> identified. Codes provided are: >>> >>> STOP: 0X000000C4 (0X000000E3, 0X0012F5B0, 0X00000000) >>> >> Hmmmm. Are you runnning Norton AV? There's a reported conflict >> between MS driver verification (a system watchdog that monitors drivers >> for error conditions) and Norton AV. Try uninstalling Norton... >> > > Thank you. > No Norton (Avast! and Defender, as mentioned), and I used MS' memory > checker. I also removed/swapped memory and the problem recurred, so it's > probably not a physical memory issue. > > I also did sfc /scannow (thanks Silvy) and Mr. Gates reported that > something had been corrupted but was now fixed - it has not done > bluescreen since, but it's often gone longer than this. > > Hank |
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| | #13 (permalink) |
| | Re: Please help analyze this blue screen! Blue screens again, or still... It appears to be a DRIVER issue, discovered but not identified on startup. I found nothing that will help me determine which driver is at fault, and you know how many there are. There has not been a blue screen from SAFE MODE, so the problem is not one of the primary drivers, nor is it hardware. CHKDISK and SFC found nothing. A restore did not stop the problem. Avast!, Defender, and Spybot all insist that this laptop is as immaculate as Obama's conscience (but I'm searching for updates). The most recent code is: 0x000000C0 (0x00000006, 0x00000103, 0x8E2448B8, 0x00000000) Blue screen can occur on start or during operations. When it happens, the only possible recovery is a forced shutdown (5 sec on the power button) and restart), and then it's probable there will be another blue screen on startup. HELP NEEDED: 1. How can the problematic driver be identified? 2. How can I get past the blue screen without doing a forced shutdown? Thanks, Hank |
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| | #14 (permalink) |
| | Re: Please help analyze this blue screen! "Hank" <noguru.delete@xxxxxx> wrote in message news:g4lcja$3sm$1@xxxxxx Quote: > Blue screens again, or still... > > It appears to be a DRIVER issue, discovered but not identified on startup. > I found nothing that will help me determine which driver is at fault, and > you know how many there are. > > There has not been a blue screen from SAFE MODE, so the problem is not one > of the primary drivers, nor is it hardware. > > CHKDISK and SFC found nothing. A restore did not stop the problem. Avast!, > Defender, and Spybot all insist that this laptop is as immaculate as > Obama's conscience (but I'm searching for updates). > > The most recent code is: 0x000000C0 (0x00000006, 0x00000103, 0x8E2448B8, > 0x00000000) > > Blue screen can occur on start or during operations. When it happens, the > only possible recovery is a forced shutdown (5 sec on the power button) > and restart), and then it's probable there will be another blue screen on > startup. > > HELP NEEDED: > > 1. How can the problematic driver be identified? > > 2. How can I get past the blue screen without doing a forced shutdown? > > Thanks, > > Hank Have you tried the driver verifier? I have only used it once so I need to let others comment on it use and appropriateness to your issue, but as I recall it can do a number of things including identify unsigned drivers, etc. although its main usefulness appears to be in driver development and not as a general user diagnostic tool. http://www.microsoft.com/whdc/DevToo...averifier.mspx http://msdn.microsoft.com/en-us/library/ms792872.aspx |
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| | #15 (permalink) |
| | Re: Please help analyze this blue screen! Colin Barnhorst wrote: Quote: > Have you tried the driver verifier? I have only used it once so I need > to let others comment on it use and appropriateness to your issue, but > as I recall it can do a number of things including identify unsigned > drivers, etc. although its main usefulness appears to be in driver > development and not as a general user diagnostic tool. > > http://www.microsoft.com/whdc/DevToo...averifier.mspx > http://msdn.microsoft.com/en-us/library/ms792872.aspx Well! I thank you, Colin -- though my gratitude is tempered by a bit of sarcasm. Such tool suites as Verifier are accessible by commoners like me but seem to be intended for developers - they help with proactive conflict prevention during software design. For people like me, they also provide myriad ways and means by which problems might be defined, characterized, and (finally) solved, all described and tutored in typically Microsoft concise English. I'm in my eighth decade and in good health, and *should* have remaining time to meet this anticipated schedule: PROBLEM #1 Collect appropriate MS documents/libraries -- 80 hours Review MS libraries and select applicable -- 200 h Study applicable documents -- 200 h Compare findings to online (user) opinions -- 100 h Converge on most suitable approaches -- 80 h Develop understanding of each method -- 120 h Select highest probability solution -- 10 h Implement --- 30 m Forget everything learned above --- 1 d PROCEED TO PROBLEM #2 ******************************** Alternatively, someone could write me a prescription that solves this @%$%!! headache. Hank |
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