Vista - Server reset during downloads

07-01-2008

Please can someone help me? I have tried four times this morning to
download and save HP Smart Web Printing as suggested on my Problem Reports
and Solutions. Each time about halfway through the download I get the
message "Internet Explorer cannot download Smart_Web_Printing4.0exe from
ftp.hp.com. The connection with the server was reset". Please can you
explain in SIMPLE terms how I can overcome this. The download is to fix an
intermittent problem I have (sometimes on a daily basis) where my Internet
Explorer stops working.

I am not computer literate.

Thanks, JD

07-01-2008

"Jane Doe" <jdnincompoop@xxxxxx> wrote in message
news:uRocZm22IHA.4476@xxxxxx

Quote:

> Please can someone help me? I have tried four times this morning to
> download and save HP Smart Web Printing as suggested on my Problem Reports
> and Solutions. Each time about halfway through the download I get the
> message "Internet Explorer cannot download Smart_Web_Printing4.0exe from
> ftp.hp.com. The connection with the server was reset". Please can you
> explain in SIMPLE terms how I can overcome this. The download is to fix
> an
> intermittent problem I have (sometimes on a daily basis) where my Internet
> Explorer stops working.

Call HP, and when you get anything of this nature to actually download and
install from a HP server, then post back.

07-01-2008	#1 (permalink)
Jane Doe n/a posts	Server reset during downloads Please can someone help me? I have tried four times this morning to download and save HP Smart Web Printing as suggested on my Problem Reports and Solutions. Each time about halfway through the download I get the message "Internet Explorer cannot download Smart_Web_Printing4.0exe from ftp.hp.com. The connection with the server was reset". Please can you explain in SIMPLE terms how I can overcome this. The download is to fix an intermittent problem I have (sometimes on a daily basis) where my Internet Explorer stops working. I am not computer literate. Thanks, JD
My System Specs

07-01-2008	#2 (permalink)
Mr. Arnold n/a posts	Re: Server reset during downloads "Jane Doe" <jdnincompoop@xxxxxx> wrote in message news:uRocZm22IHA.4476@xxxxxx Quote: > Please can someone help me? I have tried four times this morning to > download and save HP Smart Web Printing as suggested on my Problem Reports > and Solutions. Each time about halfway through the download I get the > message "Internet Explorer cannot download Smart_Web_Printing4.0exe from > ftp.hp.com. The connection with the server was reset". Please can you > explain in SIMPLE terms how I can overcome this. The download is to fix > an > intermittent problem I have (sometimes on a daily basis) where my Internet > Explorer stops working. Call HP, and when you get anything of this nature to actually download and install from a HP server, then post back.
My System Specs

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