Windows Vista Forums

RE: Lost Internet Connection
  1. #1


    Mick Murphy Guest

    RE: Lost Internet Connection

    Things to try.
    1. Check for updated Vista compatible Firmware for your Router from its
    Manufacturer.
    2. Check for the latest Network Adaptor drivers.
    3. In your Network Connection>Right-click on it>Properties>Unbind(untick)
    TCP/IPv6
    --
    Mick Murphy - Qld - Australia


    "Bob Henson" wrote:

    > This is one of those irritating problems which has, so far, defied any
    > attempts to reproduce it on purpose, so I'm writing in the hope that the
    > generalised data I have strike a chord with someone and, hopefully,
    > elicit an answer. The problem has started only since I began using Vista
    > (Home Premium).
    >
    > When surfing with Firefox (my usual browser, but the same applies to
    > IE7) I occasionally "lose" all connection to the web - any URL produces
    > a "page not found" error. Switching browsers does not help at this point
    > - the same error occurs with IE7 too. I can access my mail connection -
    > just the web refuses to respond (DNS problem?)
    >
    > My partner's computer (XP home) is on the same net connection via the
    > same (Netgear) router, and it continues to work normally. I can access
    > the second computer across the network too - in other words the router
    > is working OK, and connected to my ISP OK (I can get mail still, as I
    > said). My ISP doesn't report any random DNS problems but, if that were
    > the problem, my partner's machine would fail too.
    >
    > Restarting my computer (and nothing else) restores the connection to the
    > web (works every time). I suppose the obvious answer is some sort of DNS
    > problem, but I'm not technical enough to guess what. As it didn't happen
    > with XP pro on my old machine (same connections) or on my partner's
    > machine, I'm assuming it's Vista related.
    >
    > Any ideas where I start to look?
    >
    > Regards,
    >
    > Bob
    >



      My System SpecsSystem Spec

  2. #2


    Arge Guest

    Re: Lost Internet Connection

    Mick

    I unchecked the TCP/IPv6 as you suggested and although I can't say it
    totally corrected it, I have not had the problem since. All indicators are
    that it took care of the problem.

    Thanks

    Arge
    "Mick Murphy" <MickMurphy@xxxxxx> wrote in message
    news:2D21929E-877D-4EC8-BBE0-4C2BE3CF4605@xxxxxx

    > Things to try.
    > 1. Check for updated Vista compatible Firmware for your Router from its
    > Manufacturer.
    > 2. Check for the latest Network Adaptor drivers.
    > 3. In your Network Connection>Right-click on it>Properties>Unbind(untick)
    > TCP/IPv6
    > --
    > Mick Murphy - Qld - Australia
    >
    >
    > "Bob Henson" wrote:
    >

    >> This is one of those irritating problems which has, so far, defied any
    >> attempts to reproduce it on purpose, so I'm writing in the hope that the
    >> generalised data I have strike a chord with someone and, hopefully,
    >> elicit an answer. The problem has started only since I began using Vista
    >> (Home Premium).
    >>
    >> When surfing with Firefox (my usual browser, but the same applies to
    >> IE7) I occasionally "lose" all connection to the web - any URL produces
    >> a "page not found" error. Switching browsers does not help at this point
    >> - the same error occurs with IE7 too. I can access my mail connection -
    >> just the web refuses to respond (DNS problem?)
    >>
    >> My partner's computer (XP home) is on the same net connection via the
    >> same (Netgear) router, and it continues to work normally. I can access
    >> the second computer across the network too - in other words the router
    >> is working OK, and connected to my ISP OK (I can get mail still, as I
    >> said). My ISP doesn't report any random DNS problems but, if that were
    >> the problem, my partner's machine would fail too.
    >>
    >> Restarting my computer (and nothing else) restores the connection to the
    >> web (works every time). I suppose the obvious answer is some sort of DNS
    >> problem, but I'm not technical enough to guess what. As it didn't happen
    >> with XP pro on my old machine (same connections) or on my partner's
    >> machine, I'm assuming it's Vista related.
    >>
    >> Any ideas where I start to look?
    >>
    >> Regards,
    >>
    >> Bob
    >>

      My System SpecsSystem Spec

  3. #3


    Arge Guest

    Re: Lost Internet Connection

    Unchecking the TCP/IP v6 appeared to help, but hasn't. I don't have the
    problem as often as I did, but I am still experiencing it. I do find it
    occurs more frequently in FireFox than it does in IE.

    I have contacted Mircrosoft about it and if I receive a response that has
    merit, I will share it.

    Arge
    "Bob Henson" <news@xxxxxx> wrote in message
    news:g54bl9$bcm$1@xxxxxx

    >
    >
    > Mick Murphy wrote:
    >

    >> Things to try.
    >> 1. Check for updated Vista compatible Firmware for your Router from its
    >> Manufacturer.
    >> 2. Check for the latest Network Adaptor drivers.
    >> 3. In your Network Connection>Right-click on it>Properties>Unbind(untick)
    >> TCP/IPv6
    >
    > I've done all those, so now it's a question of waiting to see what
    > happens. It looks like the firmware update might well be useful for other
    > things, judging by the "new features" section. So far I can't reconnect my
    > Windows Mobile phone - but no doubt I'll crack that soon, my laptop joins
    > the network just fine, so there can't be much different.
    >
    > Out of curiosity, why does disabling the latest TCP/IP help? Is there a
    > problem with v6?
    >
    > Regards,
    >
    > Bob
    >
    >
    >
    > --
    > Remove "x" from address to e-mail

      My System SpecsSystem Spec

  4. #4


    Arge Guest

    Re: Lost Internet Connection

    I have continued looking for a solution and I found several references to
    Zone Alarm. I have replaced Zone Alarm with Comodo.

    Although it may still be to early to tell, but so far I haven't had any
    problems with either IE 7 or Firefox.

    Arge
    "Arge" <bigbc37@xxxxxx> wrote in message
    news:2C46CFE6-ABB4-4A06-B3B9-C0361A2D390C@xxxxxx

    > Unchecking the TCP/IP v6 appeared to help, but hasn't. I don't have the
    > problem as often as I did, but I am still experiencing it. I do find it
    > occurs more frequently in FireFox than it does in IE.
    >
    > I have contacted Mircrosoft about it and if I receive a response that has
    > merit, I will share it.
    >
    > Arge
    > "Bob Henson" <news@xxxxxx> wrote in message
    > news:g54bl9$bcm$1@xxxxxx

    >>
    >>
    >> Mick Murphy wrote:
    >>

    >>> Things to try.
    >>> 1. Check for updated Vista compatible Firmware for your Router from its
    >>> Manufacturer.
    >>> 2. Check for the latest Network Adaptor drivers.
    >>> 3. In your Network Connection>Right-click on
    >>> it>Properties>Unbind(untick) TCP/IPv6
    >>
    >> I've done all those, so now it's a question of waiting to see what
    >> happens. It looks like the firmware update might well be useful for other
    >> things, judging by the "new features" section. So far I can't reconnect
    >> my Windows Mobile phone - but no doubt I'll crack that soon, my laptop
    >> joins the network just fine, so there can't be much different.
    >>
    >> Out of curiosity, why does disabling the latest TCP/IP help? Is there a
    >> problem with v6?
    >>
    >> Regards,
    >>
    >> Bob
    >>
    >>
    >>
    >> --
    >> Remove "x" from address to e-mail
    >

      My System SpecsSystem Spec

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