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Vista - forgotten password!

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Old 07-11-2008   #1 (permalink)
alecgreen


 
 

forgotten password!

Hi, my neice has changed her windows vista logon password on her acer
5315 laptop and has no idea what she has changed it to. Whatever I try
I cant get into it! I was hoping there would be a recovery disc in the
box, but no. Cant even access it through safe mode. Any ideas please?

Thanks

Alec

My System SpecsSystem Spec
Old 07-11-2008   #2 (permalink)
Glenn


 
 

RE: forgotten password!

Hi AlecGreen;

Just after reading yor post I browsed the different discussion groups in
Vista amd noticed the very first one is titled "Administration, Accounts and
Passwords". I don't have an answer other than to ask if she has both an
Administrator and her own User account. If this is the case; ask if she
knows the Admin account PW. But you'll have much greater probablility of
getting a quality/accurate/helpful answer in the foremention group!

Great Days...
Glenn
"pi, it makes the world go 'round"

"alecgreen" wrote:
Quote:

> Hi, my neice has changed her windows vista logon password on her acer
> 5315 laptop and has no idea what she has changed it to. Whatever I try
> I cant get into it! I was hoping there would be a recovery disc in the
> box, but no. Cant even access it through safe mode. Any ideas please?
>
> Thanks
>
> Alec
>
My System SpecsSystem Spec
Old 07-11-2008   #3 (permalink)


Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: forgotten password!

Hello Alec,

This tutorial will show you how you can reset the password so she and you can gain access again. Since you are locked out, you may need to do Method Three.

Reset User Account Password

Hope this helps,
Shawn


Quote  Quote: Originally Posted by alecgreen View Post
Hi, my neice has changed her windows vista logon password on her acer
5315 laptop and has no idea what she has changed it to. Whatever I try
I cant get into it! I was hoping there would be a recovery disc in the
box, but no. Cant even access it through safe mode. Any ideas please?

Thanks

Alec
My System SpecsSystem Spec
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