Windows Vista Forums
Vista Forums Home Join Vista Forums Tech Publications Windows 7 Forum Vista Tutorials Webcasts Tags

Welcome to Vista Forums we are your forum for Windows Vista help and discussion. Whether you need help or just want to post an idea you have on Vista, this is the forum for you.
Register at Vista forums...the world biggest Windows Vista resource Join Vista Forums Now

Go Back   Vista Forums > Vista Newsgroups > Vista General

Unable to download itunes + quicktime

Update your Vista Drivers
Reply
 
Thread Tools Display Modes
Old 07-18-2008   #1 (permalink)
Michelle
Guest


 

Unable to download itunes + quicktime

After uninstalling itunes and quicktime, I attempted to REINSTALL them both,
and I recieve the error message:

"There is a problem with this Windows Installer package. A program required
for this install to complete could not be run. Contact your support personel
or package vendor".

I have had Windows Vista for about a year now and have never had this
problem.

It was suggested that I go to my Windows System32 directory and run

regsvr32.exe scrrun.dll. I did this and the following error appeared:

"the module "scrun.dll" was loaded but the call to DIIRegisterServer failed
with error code 0x80004004"

Can someone help me to decipher this?

Thanks!



My System SpecsSystem Spec
Old 07-18-2008   #2 (permalink)
oscar
Guest


 

RE: Unable to download itunes + quicktime

Issues with uninstalling Quicktime and itunes:

http://homepage.mac.com/corrp/troubl...e.html#Install

Have you tried a good uninstall software to make sure that quicktime and
itunes is really gone before reinstalling it? I've found that if some
software isn't uninstalled cleanly, then that software will create problems
when reinstalled.
--
oscar

....Right click is your best friend...


"Michelle" wrote:
Quote:

> After uninstalling itunes and quicktime, I attempted to REINSTALL them both,
> and I recieve the error message:
>
> "There is a problem with this Windows Installer package. A program required
> for this install to complete could not be run. Contact your support personel
> or package vendor".
>
> I have had Windows Vista for about a year now and have never had this
> problem.
>
> It was suggested that I go to my Windows System32 directory and run
>
> regsvr32.exe scrrun.dll. I did this and the following error appeared:
>
> "the module "scrun.dll" was loaded but the call to DIIRegisterServer failed
> with error code 0x80004004"
>
> Can someone help me to decipher this?
>
> Thanks!
>
>
My System SpecsSystem Spec
Old 07-18-2008   #3 (permalink)
gls858
Guest


 

Re: Unable to download itunes + quicktime

Michelle wrote:
Quote:

> After uninstalling itunes and quicktime, I attempted to REINSTALL them both,
> and I recieve the error message:
>
> "There is a problem with this Windows Installer package. A program required
> for this install to complete could not be run. Contact your support personel
> or package vendor".
>
> I have had Windows Vista for about a year now and have never had this
> problem.
>
> It was suggested that I go to my Windows System32 directory and run
>
> regsvr32.exe scrrun.dll. I did this and the following error appeared:
>
> "the module "scrun.dll" was loaded but the call to DIIRegisterServer failed
> with error code 0x80004004"
>
> Can someone help me to decipher this?
>
> Thanks!
>
>
check this link for the windows cleanup installer utility

http://support.microsoft.com/kb/290301

gls858
My System SpecsSystem Spec
Reply
Update your Vista Drivers

Thread Tools
Display Modes



Similar Threads
Thread Thread Starter Forum Replies Last Post
iTunes 7 Install and QuickTime PSULionRP Vista General 2 08-07-2008 06:03 AM
Quicktime - Unable to Unistall to i can install Itunes 7.6 Dreyday8 Vista installation & setup 2 07-26-2008 11:33 PM
itunes+quicktime Unh0ly Rage Media Center 0 06-30-2008 01:48 AM
When I download itunes I'm unable to burn any CDs Bajagirl06 Vista music pictures video 0 10-25-2007 04:29 PM
Itunes and Quicktime freeze during download Ladien Vista General 0 09-07-2007 09:12 PM


Complimentary Industry Resources

Vista Forums has joined forces with TradePub.com to offer you a new, exciting, and entirely free professional resource. Visit http://vistax64.tradepub.com today to browse our selection of complimentary Industry magazines, white papers, webinars, podcasts, and more across 34 industry sectors. No credit cards, coupons, or promo codes required. Try it today!




Vista Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows Vista", the Start Orb, and related materials are trademarks of Microsoft Corp.
© Designer Media 2005-2008

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51