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12-27-2008
| #21 (permalink) |
| | Re: 'Windows Explorer is Not Responding' - Help! Those are all crashes in MSN - what happens if you uninstall that? -- Speaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. -- "Karen" <Karen@xxxxxx> wrote in message news:5191EFEF-AEDE-48EF-9417-E244C7EB37EA@xxxxxx Quote: > Thanks, Zach, for trying to help the majority of us having these issues. > Yesterday was the last straw, when I received the ever-present "MSN is not > responding..." After the 10gh time of rebooting, for some reason I was > fully > disconnected from my network and had to go through the hoops to reboot the > modem, network, etc. > I have a 2GB HP Pavilion and a 8GB Dell, both wireless. Checked sound > card > and network cards for updates--all up to date. Dumped temp files, ran a > scan > on both machines. > This really is getting frustrating as it if happening when I am using > MSN, > IE and Firefox. These all ocurred on 12/23/08 at 11:30am, 1:43, 9:47 and > 10:15pm. I also received three 'service hangs.' > The dump logs are: > Bucket ID: 1061548131 > Problem Event Name: APPCRASH > Application Name: msn.exe > Application Version: 9.60.53.2200 > Application Timestamp: 48360fd6 > Fault Module Name: mshtml.dll > Fault Module Version: 8.0.6001.18247 > Fault Module Timestamp: 49437a70 > Exception Code: c0000005 > Exception Offset: 003138f5 > OS Version: 6.0.6001.2.1.0.768.3 > Locale ID: 1033 > Additional Information 1: 6776 > Additional Information 2: 29cd6efa76ca302f07b7917db79a47f4 > Additional Information 3: 6fbf > > Bucket ID: 805656294Problem signature > Problem Event Name: APPCRASH > Application Name: msn.exe > Application Version: 9.60.53.2200 > Application Timestamp: 48360fd6 > Fault Module Name: StackHash_fd00 > Fault Module Version: 0.0.0.0 > Fault Module Timestamp: 00000000 > Exception Code: c0000005 > Exception Offset: 00000000 > > Bucket ID: 363799246 > Problem signature > Problem Event Name: AppHangB1 > Application Name: msn.exe > Application Version: 9.60.53.2200 > Application Timestamp: 48360fd6 > Hang Signature: fb54 > Hang Type: 32768 > OS Version: 6.0.6001.2.1.0.768.3 > Locale ID: 1033 > Additional Hang Signature 1: 049257333f42ef5f098dbd993c3cf0c0 > Additional Hang Signature 2: 728e > Additional Hang Signature 3: cf3d534c575b9c10313954c65817185c > Additional Hang Signature 4: fb54 > Additional Hang Signature 5: 049257333f42ef5f098dbd993c3cf0c0 > Additional Hang Signature 6: 728e > Additional Hang Signature 7: cf3d534c575b9c10313954c65817185c > > Bucket ID: 348868755 > Description > A problem caused this program to stop interacting with Windows. > Problem signature > Problem Event Name: AppHangB1 > Application Name: msn.exe > Application Version: 9.60.53.2200 > Application Timestamp: 48360fd6 > Hang Signature: 1bff > Hang Type: 32768 > OS Version: 6.0.6001.2.1.0.768.3 > Locale ID: 1033 > Additional Hang Signature 1: aed35b578d66d6294c7af05ad6bddfa9 > Additional Hang Signature 2: baf9 > Additional Hang Signature 3: 1d1ab4f96f97ed28ee28debf2219832b > Additional Hang Signature 4: 1bff > Additional Hang Signature 5: aed35b578d66d6294c7af05ad6bddfa9 > Additional Hang Signature 6: baf9 > Additional Hang Signature 7: 1d1ab4f96f97ed28ee28debf2219832b > > My apologies for the long post, but this is getting ridiculous and time > consuming. Any thoughts, ideas or assistance you have with this? Thanks. > > > > > > > > > > > > > > |
My System Specs |
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12-28-2008
| #22 (permalink) |
| | Uninstall MSN Thanks for taking time to answer, Zach. I am using Verizon with MSN as my internet service provider, because I am not fond of Verizon's site. Are you suggesting I uninstall Verizon? Is this a Verizon issue? I see another post about routers disconnecting--that is now my new issue! Even though the router is approximately 15 ft. away from the laptop. Never ending! Thanks again for your assistance, it is appreciated. |
| My System Specs |
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12-30-2008
| #23 (permalink) |
| | Re: Uninstall MSN I don't know anything about your use of this with Verizon. I'm just suggesting that it appears everything you named so far appeared to be isolated to crashes in MSN, so updating that or uninstalling that would be good quick ways to see if your problems go away. Are you on FiOS or what Verizon connection type? There's various forums that discuss the issues with Verizon FiOS routers. -- Speaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. -- "Karen" <Karen@xxxxxx> wrote in message news:2D200BE3-9790-4EE4-8482-FD98DF66D4AE@xxxxxx Quote: > Thanks for taking time to answer, Zach. I am using Verizon with MSN as my > internet service provider, because I am not fond of Verizon's site. Are > you > suggesting I uninstall Verizon? Is this a Verizon issue? > > I see another post about routers disconnecting--that is now my new issue! > Even though the router is approximately 15 ft. away from the laptop. Never > ending! > > Thanks again for your assistance, it is appreciated. |
| My System Specs |
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12-30-2008
| #24 (permalink) |
| | Re: Uninstall MSN Hey Zach! Think I may have figured it out as no problems for two days. What I did was went into MSN, Internet Options and chose Compatible tab and rolled it back to Windows XP from Vista. Even though the computer did not come loaded with XP, it is reading it as XP. Thanks for your help and my fingers are crossed! "zachd [MSFT]" wrote: Quote: > > I don't know anything about your use of this with Verizon. I'm just > suggesting that it appears everything you named so far appeared to be > isolated to crashes in MSN, so updating that or uninstalling that would be > good quick ways to see if your problems go away. > > Are you on FiOS or what Verizon connection type? There's various forums > that discuss the issues with Verizon FiOS routers. > > -- > Speaking for myself only. > See http://zachd.com/pss/pss.html for some helpful WMP info. > This posting is provided "AS IS" with no warranties, and confers no rights. > -- > "Karen" <Karen@xxxxxx> wrote in message > news:2D200BE3-9790-4EE4-8482-FD98DF66D4AE@xxxxxx Quote: > > Thanks for taking time to answer, Zach. I am using Verizon with MSN as my > > internet service provider, because I am not fond of Verizon's site. Are > > you > > suggesting I uninstall Verizon? Is this a Verizon issue? > > > > I see another post about routers disconnecting--that is now my new issue! > > Even though the router is approximately 15 ft. away from the laptop. Never > > ending! > > > > Thanks again for your assistance, it is appreciated. > > |
| My System Specs |
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