Windows Vista Forums

DVD drive doesn't appear in Vista with SP1

  1. #1


    Amadeus47 Guest

    DVD drive doesn't appear in Vista with SP1

    Tried CDGone - also reset MSAHCI to 0

    Dell XPS 410
    Vista 32 SP1
    4 GB RAM
    250 GB HD
    250GB external drive - Firewire
    Radeon 1950
    DVD-RW Samsung SH-S203N (New - and the problem)

    The old drive is a Samsung TS-H553. The same problem happens with it as well
    when I reinstall it.

    The problem is the drive doesn't show up in Win Explorer.

    I see it in the Device Manager. Properties shows error 28, no driver
    installed. Tried to update. I get a Roxio Cdr4 driver that cannot be
    installed. Did uninstall drive from DM. But, same result. I know Vista
    doesn't need a specific driver to run the DVD.



    Followed the directions in KB320553 re: MSAHCI and reset to 0 (Value was 4).

    Ran CDGone. Still nothing.

    Tried to run a Vista repair but drive would not read. Went into setup and
    changed setting to Autodetect RAID/ATA. Ended up blue screening with the x78
    error. Was able under this setting to access the drive and run a
    repair...several times went through it. But, could not boot into Vista as the
    x78 error kept coming up. Went back and reset drive to RAID. Could boot but
    cannot see DVD drive.

    Nero was originally installed on system. Manually cleaned it out a month
    ago. Everything worked fine since so did not know if there was an issue with
    that. Read on other posts that this may have been a problem. Downloaded the
    Nero cleaning program and ran it. No luck with it either.

    Do have Roxio 10 installed. Not sure if there is a problem there.

    So, any suggestions would be greatly appreciated. This has taken way more
    time than I really want to expend...but, isn't that the way with computers???


    Thanks.

    Mike

      My System SpecsSystem Spec

  2. #2


    Mark L. Ferguson Guest

    Re: DVD drive doesn't appear in Vista with SP1

    If the BIOS sees the DVD-RW, then Windows only needs a compatible driver to
    make it work.. If no driver works with SP1, remove SP1 to use the DVD.
    Contact the maker of the drive for the needed driver. I would also go to the
    Dell site. They have all the drivers that are compatible with their systems.

    --
    Please use the Communities guidelines when posting.
    http://www.microsoft.com/wn3/locales...help_en-us.htm
    Use the "Ratings" feature. It helps the new users.
    Mark L. Ferguson MS-MVP
    https://mvp.support.microsoft.com/profile/Mark.Ferguson

    "Amadeus47" <Amadeus47@xxxxxx> wrote in message
    news:83530EFA-274C-4342-87AD-DDA2E2746495@xxxxxx

    > Tried CDGone - also reset MSAHCI to 0
    >
    > Dell XPS 410
    > Vista 32 SP1
    > 4 GB RAM
    > 250 GB HD
    > 250GB external drive - Firewire
    > Radeon 1950
    > DVD-RW Samsung SH-S203N (New - and the problem)
    >
    > The old drive is a Samsung TS-H553. The same problem happens with it as
    > well
    > when I reinstall it.
    >
    > The problem is the drive doesn't show up in Win Explorer.
    >
    > I see it in the Device Manager. Properties shows error 28, no driver
    > installed. Tried to update. I get a Roxio Cdr4 driver that cannot be
    > installed. Did uninstall drive from DM. But, same result. I know Vista
    > doesn't need a specific driver to run the DVD.
    >
    > Followed the directions in KB320553 re: MSAHCI and reset to 0 (Value was
    > 4).
    >
    > Ran CDGone. Still nothing.
    >
    > Tried to run a Vista repair but drive would not read. Went into setup and
    > changed setting to Autodetect RAID/ATA. Ended up blue screening with the
    > x78
    > error. Was able under this setting to access the drive and run a
    > repair...several times went through it. But, could not boot into Vista as
    > the
    > x78 error kept coming up. Went back and reset drive to RAID. Could boot
    > but
    > cannot see DVD drive.
    >
    > Nero was originally installed on system. Manually cleaned it out a month
    > ago. Everything worked fine since so did not know if there was an issue
    > with
    > that. Read on other posts that this may have been a problem. Downloaded
    > the
    > Nero cleaning program and ran it. No luck with it either.
    >
    > Do have Roxio 10 installed. Not sure if there is a problem there.
    >
    > So, any suggestions would be greatly appreciated. This has taken way more
    > time than I really want to expend...but, isn't that the way with
    > computers???
    >
    >
    > Thanks.
    >
    > Mike

      My System SpecsSystem Spec

  3. #3


    KDE Guest

    Re: DVD drive doesn't appear in Vista with SP1

    uninstall Roxio and Itunes, reboot and see if it's back. if yes, then it's
    the GEAR drivers used by either roxio or Itunes. google for "lower
    filters, itunes, vista" there are some work-arounds to make it work.


    "Amadeus47" <Amadeus47@xxxxxx> wrote in message
    news:83530EFA-274C-4342-87AD-DDA2E2746495@xxxxxx

    > Tried CDGone - also reset MSAHCI to 0
    >
    > Dell XPS 410
    > Vista 32 SP1
    > 4 GB RAM
    > 250 GB HD
    > 250GB external drive - Firewire
    > Radeon 1950
    > DVD-RW Samsung SH-S203N (New - and the problem)
    >
    > The old drive is a Samsung TS-H553. The same problem happens with it as
    > well
    > when I reinstall it.
    >
    > The problem is the drive doesn't show up in Win Explorer.
    >
    > I see it in the Device Manager. Properties shows error 28, no driver
    > installed. Tried to update. I get a Roxio Cdr4 driver that cannot be
    > installed. Did uninstall drive from DM. But, same result. I know Vista
    > doesn't need a specific driver to run the DVD.
    >
    > Followed the directions in KB320553 re: MSAHCI and reset to 0 (Value was
    > 4).
    >
    > Ran CDGone. Still nothing.
    >
    > Tried to run a Vista repair but drive would not read. Went into setup and
    > changed setting to Autodetect RAID/ATA. Ended up blue screening with the
    > x78
    > error. Was able under this setting to access the drive and run a
    > repair...several times went through it. But, could not boot into Vista as
    > the
    > x78 error kept coming up. Went back and reset drive to RAID. Could boot
    > but
    > cannot see DVD drive.
    >
    > Nero was originally installed on system. Manually cleaned it out a month
    > ago. Everything worked fine since so did not know if there was an issue
    > with
    > that. Read on other posts that this may have been a problem. Downloaded
    > the
    > Nero cleaning program and ran it. No luck with it either.
    >
    > Do have Roxio 10 installed. Not sure if there is a problem there.
    >
    > So, any suggestions would be greatly appreciated. This has taken way more
    > time than I really want to expend...but, isn't that the way with
    > computers???
    >
    >
    > Thanks.
    >
    > Mike


      My System SpecsSystem Spec

  4. #4


    Peter Foldes Guest

    Re: DVD drive doesn't appear in Vista with SP1

    Use the fix as described in the below MS-KB. Applies to Vista also
    http://support.microsoft.com/default...b;en-us;314060
    --
    Peter

    Please Reply to Newsgroup for the benefit of others
    Requests for assistance by email can not and will not be acknowledged.

    "Amadeus47" <Amadeus47@xxxxxx> wrote in message news:83530EFA-274C-4342-87AD-DDA2E2746495@xxxxxx

    > Tried CDGone - also reset MSAHCI to 0
    >
    > Dell XPS 410
    > Vista 32 SP1
    > 4 GB RAM
    > 250 GB HD
    > 250GB external drive - Firewire
    > Radeon 1950
    > DVD-RW Samsung SH-S203N (New - and the problem)
    >
    > The old drive is a Samsung TS-H553. The same problem happens with it as well
    > when I reinstall it.
    >
    > The problem is the drive doesn't show up in Win Explorer.
    >
    > I see it in the Device Manager. Properties shows error 28, no driver
    > installed. Tried to update. I get a Roxio Cdr4 driver that cannot be
    > installed. Did uninstall drive from DM. But, same result. I know Vista
    > doesn't need a specific driver to run the DVD.
    >
    > Followed the directions in KB320553 re: MSAHCI and reset to 0 (Value was 4).
    >
    > Ran CDGone. Still nothing.
    >
    > Tried to run a Vista repair but drive would not read. Went into setup and
    > changed setting to Autodetect RAID/ATA. Ended up blue screening with the x78
    > error. Was able under this setting to access the drive and run a
    > repair...several times went through it. But, could not boot into Vista as the
    > x78 error kept coming up. Went back and reset drive to RAID. Could boot but
    > cannot see DVD drive.
    >
    > Nero was originally installed on system. Manually cleaned it out a month
    > ago. Everything worked fine since so did not know if there was an issue with
    > that. Read on other posts that this may have been a problem. Downloaded the
    > Nero cleaning program and ran it. No luck with it either.
    >
    > Do have Roxio 10 installed. Not sure if there is a problem there.
    >
    > So, any suggestions would be greatly appreciated. This has taken way more
    > time than I really want to expend...but, isn't that the way with computers???
    >
    >
    > Thanks.
    >
    > Mike

      My System SpecsSystem Spec

  5. #5


    Amadeus47 Guest

    Re: DVD drive doesn't appear in Vista with SP1

    Thanks for the suggestion I will look at those drivers. I did remove the
    upper and lower filters early in my trial and error process!

    "KDE" wrote:

    > uninstall Roxio and Itunes, reboot and see if it's back. if yes, then it's
    > the GEAR drivers used by either roxio or Itunes. google for "lower
    > filters, itunes, vista" there are some work-arounds to make it work.
    >
    >
    > "Amadeus47" <Amadeus47@xxxxxx> wrote in message
    > news:83530EFA-274C-4342-87AD-DDA2E2746495@xxxxxx

    > > Tried CDGone - also reset MSAHCI to 0
    > >
    > > Dell XPS 410
    > > Vista 32 SP1
    > > 4 GB RAM
    > > 250 GB HD
    > > 250GB external drive - Firewire
    > > Radeon 1950
    > > DVD-RW Samsung SH-S203N (New - and the problem)
    > >
    > > The old drive is a Samsung TS-H553. The same problem happens with it as
    > > well
    > > when I reinstall it.
    > >
    > > The problem is the drive doesn't show up in Win Explorer.
    > >
    > > I see it in the Device Manager. Properties shows error 28, no driver
    > > installed. Tried to update. I get a Roxio Cdr4 driver that cannot be
    > > installed. Did uninstall drive from DM. But, same result. I know Vista
    > > doesn't need a specific driver to run the DVD.
    > >
    > > Followed the directions in KB320553 re: MSAHCI and reset to 0 (Value was
    > > 4).
    > >
    > > Ran CDGone. Still nothing.
    > >
    > > Tried to run a Vista repair but drive would not read. Went into setup and
    > > changed setting to Autodetect RAID/ATA. Ended up blue screening with the
    > > x78
    > > error. Was able under this setting to access the drive and run a
    > > repair...several times went through it. But, could not boot into Vista as
    > > the
    > > x78 error kept coming up. Went back and reset drive to RAID. Could boot
    > > but
    > > cannot see DVD drive.
    > >
    > > Nero was originally installed on system. Manually cleaned it out a month
    > > ago. Everything worked fine since so did not know if there was an issue
    > > with
    > > that. Read on other posts that this may have been a problem. Downloaded
    > > the
    > > Nero cleaning program and ran it. No luck with it either.
    > >
    > > Do have Roxio 10 installed. Not sure if there is a problem there.
    > >
    > > So, any suggestions would be greatly appreciated. This has taken way more
    > > time than I really want to expend...but, isn't that the way with
    > > computers???
    > >
    > >
    > > Thanks.
    > >
    > > Mike
    >
    >
    >

      My System SpecsSystem Spec

  6. #6


    Amadeus47 Guest

    Re: DVD drive doesn't appear in Vista with SP1

    thanks, Peter. As noted above, this was an early part of my process. The
    filters were 'taken down' so that eliminates that issue

    "Peter Foldes" wrote:

    > Use the fix as described in the below MS-KB. Applies to Vista also
    > http://support.microsoft.com/default...b;en-us;314060
    > --
    > Peter
    >
    > Please Reply to Newsgroup for the benefit of others
    > Requests for assistance by email can not and will not be acknowledged.
    >
    > "Amadeus47" <Amadeus47@xxxxxx> wrote in message news:83530EFA-274C-4342-87AD-DDA2E2746495@xxxxxx

    > > Tried CDGone - also reset MSAHCI to 0
    > >
    > > Dell XPS 410
    > > Vista 32 SP1
    > > 4 GB RAM
    > > 250 GB HD
    > > 250GB external drive - Firewire
    > > Radeon 1950
    > > DVD-RW Samsung SH-S203N (New - and the problem)
    > >
    > > The old drive is a Samsung TS-H553. The same problem happens with it as well
    > > when I reinstall it.
    > >
    > > The problem is the drive doesn't show up in Win Explorer.
    > >
    > > I see it in the Device Manager. Properties shows error 28, no driver
    > > installed. Tried to update. I get a Roxio Cdr4 driver that cannot be
    > > installed. Did uninstall drive from DM. But, same result. I know Vista
    > > doesn't need a specific driver to run the DVD.
    > >
    > > Followed the directions in KB320553 re: MSAHCI and reset to 0 (Value was 4).
    > >
    > > Ran CDGone. Still nothing.
    > >
    > > Tried to run a Vista repair but drive would not read. Went into setup and
    > > changed setting to Autodetect RAID/ATA. Ended up blue screening with the x78
    > > error. Was able under this setting to access the drive and run a
    > > repair...several times went through it. But, could not boot into Vista as the
    > > x78 error kept coming up. Went back and reset drive to RAID. Could boot but
    > > cannot see DVD drive.
    > >
    > > Nero was originally installed on system. Manually cleaned it out a month
    > > ago. Everything worked fine since so did not know if there was an issue with
    > > that. Read on other posts that this may have been a problem. Downloaded the
    > > Nero cleaning program and ran it. No luck with it either.
    > >
    > > Do have Roxio 10 installed. Not sure if there is a problem there.
    > >
    > > So, any suggestions would be greatly appreciated. This has taken way more
    > > time than I really want to expend...but, isn't that the way with computers???
    > >
    > >
    > > Thanks.
    > >
    > > Mike
    >

      My System SpecsSystem Spec

DVD drive doesn't appear in Vista with SP1

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