If the BIOS sees the DVD-RW, then Windows only needs a compatible driver to
make it work.. If no driver works with SP1, remove SP1 to use the DVD.
Contact the maker of the drive for the needed driver. I would also go to the
Dell site. They have all the drivers that are compatible with their systems.
Please use the Communities guidelines when posting. http://www.microsoft.com/wn3/locales...help_en-us.htm
Use the "Ratings" feature. It helps the new users.
Mark L. Ferguson MS-MVP https://mvp.support.microsoft.com/profile/Mark.Ferguson
"Amadeus47" <Amadeus47@xxxxxx> wrote in message
> Tried CDGone - also reset MSAHCI to 0
> Dell XPS 410
> Vista 32 SP1
> 4 GB RAM
> 250 GB HD
> 250GB external drive - Firewire
> Radeon 1950
> DVD-RW Samsung SH-S203N (New - and the problem)
> The old drive is a Samsung TS-H553. The same problem happens with it as
> when I reinstall it.
> The problem is the drive doesn't show up in Win Explorer.
> I see it in the Device Manager. Properties shows error 28, no driver
> installed. Tried to update. I get a Roxio Cdr4 driver that cannot be
> installed. Did uninstall drive from DM. But, same result. I know Vista
> doesn't need a specific driver to run the DVD.
> Followed the directions in KB320553 re: MSAHCI and reset to 0 (Value was
> Ran CDGone. Still nothing.
> Tried to run a Vista repair but drive would not read. Went into setup and
> changed setting to Autodetect RAID/ATA. Ended up blue screening with the
> error. Was able under this setting to access the drive and run a
> repair...several times went through it. But, could not boot into Vista as
> x78 error kept coming up. Went back and reset drive to RAID. Could boot
> cannot see DVD drive.
> Nero was originally installed on system. Manually cleaned it out a month
> ago. Everything worked fine since so did not know if there was an issue
> that. Read on other posts that this may have been a problem. Downloaded
> Nero cleaning program and ran it. No luck with it either.
> Do have Roxio 10 installed. Not sure if there is a problem there.
> So, any suggestions would be greatly appreciated. This has taken way more
> time than I really want to expend...but, isn't that the way with