Windows Vista Forums

"User profile service has stopped working"

  1. #1


    Nirad Gupta Guest

    "User profile service has stopped working"

    Lately, I'm getting this error message every couple of days: "User Profile
    Service has stopped working."

    Problem signature:
    Problem Event Name: BEX
    Application Name: svchost.exe_ProfSvc
    Application Version: 6.0.6001.18000
    Application Timestamp: 47918b89
    Fault Module Name: StackHash_1abb
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 00000000
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.0.6001.2.1.0.256.1
    Locale ID: 1033
    Additional Information 1: 1abb
    Additional Information 2: c9ccbc5f5e0d96c397620c1fabd89743
    Additional Information 3: 8013
    Additional Information 4: f7896a1382a52dd60d682c0ed9e44a78

    I have searched everywhere online and nobody seems to have a solution to
    this. There is nothing in the MS knowledgebase. I am using Vista w/ SP1 on a
    Thinkpad T61.

      My System SpecsSystem Spec

  2. #2


    Dyndrilliac Guest

    Re: "User profile service has stopped working"

    Many people who experience these StackHash issues say that deactivating DEP
    (Data Execution Prevention) solves the problem. To deactivate DEP, press the
    Windows key and F1 at the same time to bring up Windows Help and Support (Or
    open it from the Start Menu if you don't have a Windows key on your
    keyboard), and type "DEP" into the search bar. The first result should be
    "Change Data Execution Prevention Settings", click it, and then follow the
    instructions to turn it off. Here is a link to a forum post where a user who
    had a similar problem reported that turning off DEP fixed the problem:

    http://www.bleepingcomputer.com/forums/topic111963.html

    Good luck.

    "Nirad Gupta" <Nirad Gupta@xxxxxx> wrote in message
    news:9B235C7B-5A9E-4EC9-BEDB-FACEF90B47A0@xxxxxx

    > Lately, I'm getting this error message every couple of days: "User Profile
    > Service has stopped working."
    >
    > Problem signature:
    > Problem Event Name: BEX
    > Application Name: svchost.exe_ProfSvc
    > Application Version: 6.0.6001.18000
    > Application Timestamp: 47918b89
    > Fault Module Name: StackHash_1abb
    > Fault Module Version: 0.0.0.0
    > Fault Module Timestamp: 00000000
    > Exception Offset: 00000000
    > Exception Code: c0000005
    > Exception Data: 00000008
    > OS Version: 6.0.6001.2.1.0.256.1
    > Locale ID: 1033
    > Additional Information 1: 1abb
    > Additional Information 2: c9ccbc5f5e0d96c397620c1fabd89743
    > Additional Information 3: 8013
    > Additional Information 4: f7896a1382a52dd60d682c0ed9e44a78
    >
    > I have searched everywhere online and nobody seems to have a solution to
    > this. There is nothing in the MS knowledgebase. I am using Vista w/ SP1 on
    > a
    > Thinkpad T61.

      My System SpecsSystem Spec

"User profile service has stopped working"

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