JCO wrote:
> We are running XP Pro (sp2).
>
> My son, preparing for College, was able to purchase Vista Ultimate upgrade
> for 20 bucks. Can't beat that. However, when trying to upgrade to Vista,
> we get a disk read error. This happens during the first reboot...after
> vista has copied the files to the harddrive. So at that point, the system
> is screwed and can no longer boot.
>
> Fortunately, we have some intelligence dealing with computers. We have an
> image of XP Pro saved on another partition. We did a restore and tried a
> second time (getting the same error). I read somewhere that the cluster
> size of NTFS has to be 4. Thought that was our solution but when I booted
> with Acronis Disk Director, it says that we are already at a cluster size
> 4. So that is not our issue.
>
> What else would cause this issue? The drive has no errors on it.
> I'm wondering if it has anything to do with Vista's NTFS vs the current
> XP's
> version of NTFS? No where does it say that its converting the files to
> the new NTFS.
>
> After giving up on this, we decided to do the second option which is a
> clean
> install of Vista Ultimate (which apparently is on the same DVD). We got
> the
> same disk error. The disk has several partitions. I don't think that is
> an issue.
>
> I was one of the beta testers for Vista .. long before it came out. I
> warned my son that there's no reason to change his Operating System but he
> still wants to do it. You've tried with three different operating systems so this isn't a software
(Vista) issue. It also doesn't have anything to do with the file system
(NTFS, FAT32, etc.) because that's software. Failure to install an
operating system happens because:
1. Bad install media. You know this can't be the case because you've tried
different disks.
2. Bad optical drive. This could be the culprit so first swap out the cable
because that's cheap and easy. Test. If no good, swap out the optical drive
for a known-working one. Also pretty easy to do.
3. Bad hard drive. Again, swapping out the cable comes first since that's
easy. You say the drive has no errors on it but don't say how you tested.
If you didn't download a diagnostic utility from the hard drive mftr.'s
website and do a thorough test, you can't know that the drive has no
errors. I usually do the quick test first because if it fails that, why
bother doing more. But even if it passes the quick test I'd do the full
thorough test. If the drive fails any physical tests, replace it.
4. Bad RAM. I like Memtest86+ which you can get from
www.memtest.org. If the
RAM fails any tests, replace it.
5. Bad PSU. Unlikely, but if it isn't providing enough juice to keep
everything going your OS install will fail.
6. And finally, bad motherboard/processor. This is the least usual thing but
of course can't be ruled out.
HTH,
Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
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