Windows Vista Forums

Disk Read Error During Install
  1. #1


    JCO Guest

    Disk Read Error During Install

    We are running XP Pro (sp2).



    My son, preparing for College, was able to purchase Vista Ultimate upgrade
    for 20 bucks. Can't beat that. However, when trying to upgrade to Vista,
    we get a disk read error. This happens during the first reboot...after
    vista has copied the files to the harddrive. So at that point, the system
    is screwed and can no longer boot.

    Fortunately, we have some intelligence dealing with computers. We have an
    image of XP Pro saved on another partition. We did a restore and tried a
    second time (getting the same error). I read somewhere that the cluster
    size of NTFS has to be 4. Thought that was our solution but when I booted
    with Acronis Disk Director, it says that we are already at a cluster size 4.
    So that is not our issue.

    What else would cause this issue? The drive has no errors on it.
    I'm wondering if it has anything to do with Vista's NTFS vs the current XP's
    version of NTFS? No where does it say that its converting the files to the
    new NTFS.

    After giving up on this, we decided to do the second option which is a clean
    install of Vista Ultimate (which apparently is on the same DVD). We got the
    same disk error. The disk has several partitions. I don't think that is
    an issue.

    I was one of the beta testers for Vista .. long before it came out. I
    warned my son that there's no reason to change his Operating System but he
    still wants to do it.

    Any suggestions?
    Thanks




      My System SpecsSystem Spec

  2. #2


    zuoer Guest

    Re: Disk Read Error During Install

    you can beat that.

    Linux is free and knows how to boot.. lol

    > Fortunately, we have some intelligence dealing with computers.
    If you got vista, even for 20 bucks you are showing lack of intelligence..

    sorry vista is stupid



    "JCO" <someone@xxxxxx> wrote in message
    news:uYjVe3p7IHA.5596@xxxxxx

    > We are running XP Pro (sp2).
    >
    > My son, preparing for College, was able to purchase Vista Ultimate upgrade
    > for 20 bucks. Can't beat that. However, when trying to upgrade to Vista,
    > we get a disk read error. This happens during the first reboot...after
    > vista has copied the files to the harddrive. So at that point, the system
    > is screwed and can no longer boot.
    >
    > Fortunately, we have some intelligence dealing with computers. We have an
    > image of XP Pro saved on another partition. We did a restore and tried a
    > second time (getting the same error). I read somewhere that the cluster
    > size of NTFS has to be 4. Thought that was our solution but when I booted
    > with Acronis Disk Director, it says that we are already at a cluster size
    > 4.
    > So that is not our issue.
    >
    > What else would cause this issue? The drive has no errors on it.
    > I'm wondering if it has anything to do with Vista's NTFS vs the current
    > XP's
    > version of NTFS? No where does it say that its converting the files to
    > the
    > new NTFS.
    >
    > After giving up on this, we decided to do the second option which is a
    > clean
    > install of Vista Ultimate (which apparently is on the same DVD). We got
    > the
    > same disk error. The disk has several partitions. I don't think that is
    > an issue.
    >
    > I was one of the beta testers for Vista .. long before it came out. I
    > warned my son that there's no reason to change his Operating System but he
    > still wants to do it.
    >
    > Any suggestions?
    > Thanks
    >
    >
    >

      My System SpecsSystem Spec

  3. #3


    JCO Guest

    Re: Disk Read Error During Install

    Remember I'm not the one that wants Vista. My son is. I warned him many
    times that it is not necessary. But he's 18 years of age and I can't always
    tell him what to do. At least he listens to me when I told him to Image his
    system so that he can recover.

    Now if there's anything constructive about this issue, that can help me...
    I'd like to hear it.
    Thanks

    "zuoer" <XP@xxxxxx> wrote in message
    news:488a48c8$1@xxxxxx-privat.org...

    > you can beat that.
    >
    > Linux is free and knows how to boot.. lol
    >

    >> Fortunately, we have some intelligence dealing with computers.
    >
    > If you got vista, even for 20 bucks you are showing lack of intelligence..
    >
    > sorry vista is stupid
    >
    >
    >
    > "JCO" <someone@xxxxxx> wrote in message
    > news:uYjVe3p7IHA.5596@xxxxxx

    >> We are running XP Pro (sp2).
    >>
    >> My son, preparing for College, was able to purchase Vista Ultimate
    >> upgrade
    >> for 20 bucks. Can't beat that. However, when trying to upgrade to
    >> Vista,
    >> we get a disk read error. This happens during the first reboot...after
    >> vista has copied the files to the harddrive. So at that point, the
    >> system
    >> is screwed and can no longer boot.
    >>
    >> Fortunately, we have some intelligence dealing with computers. We have
    >> an
    >> image of XP Pro saved on another partition. We did a restore and tried a
    >> second time (getting the same error). I read somewhere that the cluster
    >> size of NTFS has to be 4. Thought that was our solution but when I
    >> booted
    >> with Acronis Disk Director, it says that we are already at a cluster size
    >> 4.
    >> So that is not our issue.
    >>
    >> What else would cause this issue? The drive has no errors on it.
    >> I'm wondering if it has anything to do with Vista's NTFS vs the current
    >> XP's
    >> version of NTFS? No where does it say that its converting the files to
    >> the
    >> new NTFS.
    >>
    >> After giving up on this, we decided to do the second option which is a
    >> clean
    >> install of Vista Ultimate (which apparently is on the same DVD). We got
    >> the
    >> same disk error. The disk has several partitions. I don't think that
    >> is
    >> an issue.
    >>
    >> I was one of the beta testers for Vista .. long before it came out. I
    >> warned my son that there's no reason to change his Operating System but
    >> he
    >> still wants to do it.
    >>
    >> Any suggestions?
    >> Thanks
    >>
    >>
    >>

      My System SpecsSystem Spec

  4. #4


    JCO Guest

    Re: Disk Read Error During Install

    Guess I will try another NG

    "JCO" <someone@xxxxxx> wrote in message
    news:uYjVe3p7IHA.5596@xxxxxx

    > We are running XP Pro (sp2).
    >
    > My son, preparing for College, was able to purchase Vista Ultimate upgrade
    > for 20 bucks. Can't beat that. However, when trying to upgrade to Vista,
    > we get a disk read error. This happens during the first reboot...after
    > vista has copied the files to the harddrive. So at that point, the system
    > is screwed and can no longer boot.
    >
    > Fortunately, we have some intelligence dealing with computers. We have an
    > image of XP Pro saved on another partition. We did a restore and tried a
    > second time (getting the same error). I read somewhere that the cluster
    > size of NTFS has to be 4. Thought that was our solution but when I booted
    > with Acronis Disk Director, it says that we are already at a cluster size
    > 4.
    > So that is not our issue.
    >
    > What else would cause this issue? The drive has no errors on it.
    > I'm wondering if it has anything to do with Vista's NTFS vs the current
    > XP's
    > version of NTFS? No where does it say that its converting the files to
    > the
    > new NTFS.
    >
    > After giving up on this, we decided to do the second option which is a
    > clean
    > install of Vista Ultimate (which apparently is on the same DVD). We got
    > the
    > same disk error. The disk has several partitions. I don't think that is
    > an issue.
    >
    > I was one of the beta testers for Vista .. long before it came out. I
    > warned my son that there's no reason to change his Operating System but he
    > still wants to do it.
    >
    > Any suggestions?
    > Thanks
    >
    >
    >

      My System SpecsSystem Spec

  5. #5


    Malke Guest

    Re: Disk Read Error During Install

    JCO wrote:

    > We are running XP Pro (sp2).
    >
    > My son, preparing for College, was able to purchase Vista Ultimate upgrade
    > for 20 bucks. Can't beat that. However, when trying to upgrade to Vista,
    > we get a disk read error. This happens during the first reboot...after
    > vista has copied the files to the harddrive. So at that point, the system
    > is screwed and can no longer boot.
    >
    > Fortunately, we have some intelligence dealing with computers. We have an
    > image of XP Pro saved on another partition. We did a restore and tried a
    > second time (getting the same error). I read somewhere that the cluster
    > size of NTFS has to be 4. Thought that was our solution but when I booted
    > with Acronis Disk Director, it says that we are already at a cluster size
    > 4. So that is not our issue.
    >
    > What else would cause this issue? The drive has no errors on it.
    > I'm wondering if it has anything to do with Vista's NTFS vs the current
    > XP's
    > version of NTFS? No where does it say that its converting the files to
    > the new NTFS.
    >
    > After giving up on this, we decided to do the second option which is a
    > clean
    > install of Vista Ultimate (which apparently is on the same DVD). We got
    > the
    > same disk error. The disk has several partitions. I don't think that is
    > an issue.
    >
    > I was one of the beta testers for Vista .. long before it came out. I
    > warned my son that there's no reason to change his Operating System but he
    > still wants to do it.
    You've tried with three different operating systems so this isn't a software
    (Vista) issue. It also doesn't have anything to do with the file system
    (NTFS, FAT32, etc.) because that's software. Failure to install an
    operating system happens because:

    1. Bad install media. You know this can't be the case because you've tried
    different disks.

    2. Bad optical drive. This could be the culprit so first swap out the cable
    because that's cheap and easy. Test. If no good, swap out the optical drive
    for a known-working one. Also pretty easy to do.

    3. Bad hard drive. Again, swapping out the cable comes first since that's
    easy. You say the drive has no errors on it but don't say how you tested.
    If you didn't download a diagnostic utility from the hard drive mftr.'s
    website and do a thorough test, you can't know that the drive has no
    errors. I usually do the quick test first because if it fails that, why
    bother doing more. But even if it passes the quick test I'd do the full
    thorough test. If the drive fails any physical tests, replace it.

    4. Bad RAM. I like Memtest86+ which you can get from www.memtest.org. If the
    RAM fails any tests, replace it.

    5. Bad PSU. Unlikely, but if it isn't providing enough juice to keep
    everything going your OS install will fail.

    6. And finally, bad motherboard/processor. This is the least usual thing but
    of course can't be ruled out.

    HTH,

    Malke
    --
    MS-MVP
    Elephant Boy Computers - Don't Panic!
    FAQ - http://www.elephantboycomputers.com/#FAQ


      My System SpecsSystem Spec

  6. #6


    Chipmunk Guest

    Re: Disk Read Error During Install

    JCO wrote:

    > Guess I will try another NG
    >
    If you find one with ppl who know Vista and how to fix some of the
    problems with it please email me the name of the NG.

    Chipmunk.

      My System SpecsSystem Spec

  7. #7


    Malke Guest

    Re: Disk Read Error During Install

    Chipmunk wrote:

    > JCO wrote:

    >> Guess I will try another NG
    >>
    >
    > If you find one with ppl who know Vista and how to fix some of the
    > problems with it please email me the name of the NG.
    This is a perfectly good newsgroup for you to post your question in. The OP
    was simply impatient. If you look at this thread, you'll see that many
    people responded to him, including me. The MS public newsgroups are
    peer-to-peer groups, meaning that the helpers are all volunteers who don't
    work for Microsoft. They live all over the world in different time zones
    and it may take a while to get answers. Patience is a virtue.

    Make a new post describing your problem thoroughly. These links will show
    you what details to include:

    http://www.elephantboycomputers.com/page2.html#Usenet
    http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question

    Malke
    --
    MS-MVP
    Elephant Boy Computers - Don't Panic!
    FAQ - http://www.elephantboycomputers.com/#FAQ


      My System SpecsSystem Spec

  8. #8


    JCO Guest

    Re: Disk Read Error During Install

    Point taken.
    Mean while, the issue deals with installation, therefore, I posted this
    issue with "windows.vista.installation_setup".

    That seems like a more appropriate NG for this issue.
    Thanks again.

    "Malke" <malke@xxxxxx> wrote in message
    news:#3teoix7IHA.3480@xxxxxx

    > Chipmunk wrote:
    >

    >> JCO wrote:

    >>> Guess I will try another NG
    >>>
    >>
    >> If you find one with ppl who know Vista and how to fix some of the
    >> problems with it please email me the name of the NG.
    >
    > This is a perfectly good newsgroup for you to post your question in. The
    > OP
    > was simply impatient. If you look at this thread, you'll see that many
    > people responded to him, including me. The MS public newsgroups are
    > peer-to-peer groups, meaning that the helpers are all volunteers who don't
    > work for Microsoft. They live all over the world in different time zones
    > and it may take a while to get answers. Patience is a virtue.
    >
    > Make a new post describing your problem thoroughly. These links will show
    > you what details to include:
    >
    > http://www.elephantboycomputers.com/page2.html#Usenet
    > http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a
    > Question
    >
    > Malke
    > --
    > MS-MVP
    > Elephant Boy Computers - Don't Panic!
    > FAQ - http://www.elephantboycomputers.com/#FAQ
    >

      My System SpecsSystem Spec

  9. #9


    Malke Guest

    Re: Disk Read Error During Install

    JCO wrote:

    > Point taken.
    > Mean while, the issue deals with installation, therefore, I posted this
    > issue with "windows.vista.installation_setup".
    Yes, except you *multi-posted* there instead of cross-posting. Since I
    replied to you at length in this group and you've got an active thread,
    you're better off sticking to this one instead of starting a new one in the
    other group. Otherwise you've got two groups of people trying to help you;
    one thread not knowing what has been written in the other thread.

    I gave you a lot of suggestions. Have you tried any of them? Can I give you
    any further details that might help you?

    Malke
    --
    MS-MVP
    Elephant Boy Computers - Don't Panic!
    FAQ - http://www.elephantboycomputers.com/#FAQ


      My System SpecsSystem Spec

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