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| | #1 (permalink) |
| | Re: Old usb devices work fine,new usb devices would not install oscar wrote: Quote: > Hi Christopher, > > Could you post some of those error messages such as Error Code and Error text? > > To answer, I get no error code, but I do get an error message to the effect that Vista asks me where to locate the drivers (one would think the downloaded drivers or CD would know where to look for them). I can't remember the exact wording but it along the lines of "installing device driver SW" followed by option window "Found New Hardware".Under "Found New Hardware" window, I get the choices of automatically find driver (Recommended), Browse manually to drivers or "Ask Me again later". If I choose the automatic route, it finds everything but the scanner and says the installation of unknown device (scanner) failed and the installation routine refuses to go any further and just sits there. If I cancel out, Vista sometimes informs me to download the kb941600 at http://support.microsoft.com/kb/941600/ but when I do that, it tells me it doesn't apply to my system. For some reason, I don't get the message to do that download anymore, but all the other symptoms remain the same. |
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