http://support.microsoft.com/kb/931812
Did you get the "hotfix" from MS?
And do you have Vista SP1 already installed, which is the main
recommendation from MS at the above link for your KB number
--
Mick Murphy - Qld - Australia
"Dave" wrote:
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> First my issue:
>
> Between Sony and MS, they've shipped defective drivers. I need to install
> Windows6.0-KB931812-v2-x86.msu , but it refuses to install "on my version of
> windows", even though both companies acknowledge it is nescessary.
>
> Is it possible to extract the contents of an .msu and manually patch the
> system?
>
> Second my rant.
>
> Why do MS expect me to shell out more money to find out why their patch
> doesn't work? Sony wave their hands and claim I'm on my own, because they do
> not support Ultimate (even though they ship an upgrade CD and upgrade
> paperwork with the machine - in lieu of actually recovery disks). Microsoft
> claim they only support installations for 3 months from purchase, even
> though they failed to patch the problem for six months. When making future
> purchasing decisions, please heed my experiences with both companies, and
> expect 'not me - it's him' responses from these two immature companies.
>
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08-20-2008
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