Access to User Accounts

I'm trying to help a friend with a problem on her computer. To help
her I need access to the user accounts. On my machine (Home Premium)
I can go to Administrative Tools > Computer Management > Local Users
and Groups > Users and reach the list of user accounts. When she goes
to Administrative Tools > Computer Management on her machine (Home
Basic) there is no "Local Users and Groups" -- strike #1

On my machine I can go to Control Panel > User Accounts and find the
list of some (not all) user accounts. When she goes to Control Panel
there is no "User Accounts". There's a folder with a similar name but
it doesn't have a list of user accounts in it -- -- strike #2

On my machine I can Run "control userpasswords2" and get a Window
named "User Accounts" with a list of the accounts. When she does
this, something odd happens that ends her up at the command line, but
it does not display the "User Accounts" window that I get -- strike
#3, I'm out. That's all I know to do.

Why can't she get a list of users? Does it have something to do with
a difference between Home Basic and Home Premium? Whatever it is, how
do I overcome this?

jim

jim evans wrote: Dunno, exactly, but you might Google "Enable Administrator Account".
This will show you how to enable the real admin account, plus other
things related to user account management.

Q

On Mon, 1 Sep 2008 21:39:46 -0400, "Rick Rogers" <rick@xxxxxx>
wrote:
That may be partially correct, but it can't be entirely correct. I
have Home Premium and it has the all of the features I mentioned in my
OP.

jim

"jim evans" <jimsTAKEOUTnews2@xxxxxx> wrote in message
news:u2tqb41ebpg43o0b4e9l7mmqr8tl56kk1d@xxxxxx
Interesting. I also have Home Premium and I do NOT have Administrative Tools and Groups > Users. You either do NOT have Home Premium, or, if you did an
upgrade from some version of XP that HAS that snap-in, it has hung over.

On Tue, 2 Sep 2008 18:49:10 +0100, "Gordon"
<gordonbparker@xxxxxx> wrote:
Well, I paid for Home Premium, it says in properties it's Home Premium
and it came on the computer -- it is not an upgrade.

jim

"jim evans" <jimsTAKEOUTnews2@xxxxxx> wrote in message
news:159rb41rljjle3p8a73sl05287ev8fuse8@xxxxxx
Well then I do not know why you have that snap-in. It is very definitely NOT
included in Home Premium.