Vista Tutorial - Login Password

Hi:

I have a friend who bought a used HP laptop from Best Buy that had been
returned and he does not know the User Password to be able to sign in.
Previous owner apparently had established one.

There must be a simple way to resolve this problem where he can delete the
current unknown User Password? Can you boot to Safemode and delete User
Password while in Safemode?

Any assistance and/or fix will be appreciated.

ColTom2

Have him take it back for a New one, Unless he bought an open box item.

Sorry about the password issue but no one here can be sure he owns it.

Hello ColTom2,

You can use Method Three in this tutorial to reset the password. Since it is a used laptop, then I would strongly recommend doing a clean reinstall of Vista to make sure that there is only what you install on it.

Reset User Account Password

Hope this helps,
Shawn

The laptop was formerly a new laptop that someone had apparently used for
a short period and returned to Best Buy. It was a "used" in this sense.

I just got an email from him saying that his nephew came by his house and
resolved the problem in less than 10 minutes. He did not describe what his
nephew did, but apparently it was not as complicated as some have indicated.

Thanks,

ColTom2


"ColTom2" <noemailaddress@xxxxxx> wrote in message
news:uV9qfcEEJHA.4824@xxxxxx
Hi:

I have a friend who bought a used HP laptop from Best Buy that had been
returned and he does not know the User Password to be able to sign in.
Previous owner apparently had established one.

There must be a simple way to resolve this problem where he can delete the
current unknown User Password? Can you boot to Safemode and delete User
Password while in Safemode?

Any assistance and/or fix will be appreciated.

ColTom2