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Vista - STOP error

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Old 09-07-2008   #1 (permalink)


Vista Home Premium 32bit
 
 

STOP error

I have had my laptop for 3 weeks, and the past few days I have been receiving an error message that reads "STOP: 0x000000F4 (0x00000003, 0x8632BA50, 0x8632BB9C, 0x81E4E400)". The laptop I have is a Dell XPS M1530, obviously with Windows Vista. I can start up my laptop, but as soon as I try to open any program or even the start menu, it freezes up and eventually leads to the blue screen with the STOP error message.

I have tried running a DSKCHK on the C drive, and I was going to run a system restore but the check wiped my restore points, so I can't restore the system (but I couldn't restore the system without first running the check). If anyone knows what is going on, please let me know. Also, if you need more of my computer's stats, just ask. Thanks.

My System SpecsSystem Spec
Old 09-07-2008   #2 (permalink)
Carey Frisch [MVP]


 
 

Re: STOP error

Visit
http://support.dell.com/support/down...n&catid=&impid
and download & install the latest BIOS update. Then download the Dell Diagnostics Utility and run it.

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

"bttrflyrac" <guest@xxxxxx-email.com> wrote in message news:b68cfee1a734fa2ecc35f6336829c8ec@xxxxxx-gateway.com...

I have had my laptop for 3 weeks, and the past few days I have been
receiving an error message that reads "STOP: 0x000000F4 (0x00000003,
0x8632BA50, 0x8632BB9C, 0x81E4E400)". The laptop I have is a Dell XPS
M1530, obviously with Windows Vista. I can start up my laptop, but as
soon as I try to open any program or even the start menu, it freezes up
and eventually leads to the blue screen with the STOP error message.

I have tried running a DSKCHK on the C drive, and I was going to run a
system restore but the check wiped my restore points, so I can't restore
the system (but I couldn't restore the system without first running the
check). If anyone knows what is going on, please let me know. Also, if
you need more of my computer's stats, just ask. Thanks.


--
bttrflyrac

My System SpecsSystem Spec
Old 09-07-2008   #3 (permalink)


Vista Home Premium 32bit
 
 

Re: STOP error

I would...but I can't even open Explorer without my computer crashing. I just a startup repair, which didn't do much of anything. I tried opening Explorer, but as soon as I did, I got a blue screen again, this time with the error "STOP: 0x00008086".

Is there any way I can possibly save the update file to a flash drive, then install it from there?
My System SpecsSystem Spec
Old 09-07-2008   #4 (permalink)
Patrick Keenan


 
 

Re: STOP error


"bttrflyrac" <guest@xxxxxx-email.com> wrote in message
news:b68cfee1a734fa2ecc35f6336829c8ec@xxxxxx-gateway.com...
Quote:

>
> I have had my laptop for 3 weeks, and the past few days I have been
> receiving an error message that reads "STOP: 0x000000F4 (0x00000003,
> 0x8632BA50, 0x8632BB9C, 0x81E4E400)". The laptop I have is a Dell XPS
> M1530, obviously with Windows Vista. I can start up my laptop, but as
> soon as I try to open any program or even the start menu, it freezes up
> and eventually leads to the blue screen with the STOP error message.
>
> I have tried running a DSKCHK on the C drive, and I was going to run a
> system restore but the check wiped my restore points, so I can't restore
> the system (but I couldn't restore the system without first running the
> check). If anyone knows what is going on, please let me know. Also, if
> you need more of my computer's stats, just ask. Thanks.
>
>
> --
> bttrflyrac
If you have had this laptop for 3 weeks, it's under warranty. And one
cause of this problem can apparently be bad RAM.

So the question is, what does Dell support say about the problem?

HTH
-pk

My System SpecsSystem Spec
Old 09-07-2008   #5 (permalink)


Vista Home Premium 32bit
 
 

Re: STOP error

A friend of mine is pretty sure it's a system32 problem since the computer works fine in safe mode. But I was hoping to find a solution myself (or through these forums) before going to the support staff. The college campus I'm at has a free repair service for Dell users...should I give in and just take my laptop to them, see what they think?
My System SpecsSystem Spec
Old 09-08-2008   #6 (permalink)
Not Even Me


 
 

Re: STOP error

How fast can you get it there?
It's 3 weeks old and under warranty, get it handled by the pros!

"bttrflyrac" <guest@xxxxxx-email.com> wrote in message
news:fce8429dc99164a9ea74fd0cd3db4b61@xxxxxx-gateway.com...
Quote:

>
> A friend of mine is pretty sure it's a system32 problem since the
> computer works fine in safe mode. But I was hoping to find a solution
> myself (or through these forums) before going to the support staff. The
> college campus I'm at has a free repair service for Dell users...should
> I give in and just take my laptop to them, see what they think?
>
>
> --
> bttrflyrac

My System SpecsSystem Spec
Old 09-08-2008   #7 (permalink)


Vista Home Premium 32bit
 
 

Re: STOP error

I went ahead and took it to the technology service on campus since it's free for Dell users, plus I have a 3-year warranty on it. The guy at the desk said he thinks it's the hard drive and it may take 7-10 days to fix. Hopefully they can figure out what's wrong with it.
My System SpecsSystem Spec
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