I have a new Dell laptop with Vista basic.I just downloaded and installed
some Vista updates and now it will not boot.

When it starts the repair utility tries to repair Vista but it is not
successful (they never are).

Where can I find some troubleshooting info to deal with this without
reloading the OS?

Redleg6 wrote:

> I have a new Dell laptop with Vista basic.I just downloaded and installed
> some Vista updates and now it will not boot.
>
> When it starts the repair utility tries to repair Vista but it is not
> successful (they never are).
>
> Where can I find some troubleshooting info to deal with this without
> reloading the OS?

Do a System Restore from the Vista installation DVD. Hopefully you got one.
If not, then try this:

For people who only have a restore image - Windows Vista Recovery Disc
Download:
http://neosmart.net/blog/2008/window...disc-download/

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

Hello,

I would agree with Malke. System Restore is better than any other ideas I
can think of, when the Startup Repair cannot work in some situations.

However, we have some other methods to resolve some common problems caused
by an unsuccessfully applied update package, such as the unbootable
computer. Just for your reference, you can take a look at the following
article:

The update is not installed successfully, you receive a message, and the
computer restarts when you try to install an update in Windows Vista:
http://support.microsoft.com/kb/949358

As I mentioned above, I would highly suggest that you always try System
Restore first. If you want to try the methods listed in the above article,
please pay more attention.

Good luck.

Sincerely,
George Yin
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
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Hello,

I am just writing to see how everything is going. If you have any updates
or need any further assistance on this issue, please feel free to let me
know. I am glad to be of assistance.

Sincerely,
George Yin
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.