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09-12-2008
| #1 (permalink) |
| | Product Code Invalid after logging in My kid has a Dell XPS laptop with Windows Vista Home Premium. For some reason, after logging in, a window appears indicating the product code is invalid for my version of Windows and it prompts me to enter a new code or purchase a new code. If I enter the product code from the Microsoft label on the bottom of the laptop, I get an error that the code is invalid. If I boot into safe mode without networking, I can log in successfully and I can see that the product code on the machine is not the same as the product code on the label. The laptop is almost a year old. How did this happen and how do I successfully change my product code? I'm sure my kid was messing with it but won't own up to it. Thanks! I think the laptop is contacting Microsoft with the code I'm entering, and Microsoft is rejecting it. How do I convince Microsoft my product code is valid? |
My System Specs |
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09-12-2008
| #2 (permalink) |
| | RE: Product Code Invalid after logging in Additional info: I called Microsoft activation - they said to talk to Dell. I called Dell - they said to reinstall. Any other less destructive ideas would be appreciated!!!! "Just Guessing" wrote: Quote: > My kid has a Dell XPS laptop with Windows Vista Home Premium. For some > reason, after logging in, a window appears indicating the product code is > invalid for my version of Windows and it prompts me to enter a new code or > purchase a new code. If I enter the product code from the Microsoft label on > the bottom of the laptop, I get an error that the code is invalid. If I boot > into safe mode without networking, I can log in successfully and I can see > that the product code on the machine is not the same as the product code on > the label. The laptop is almost a year old. How did this happen and how do > I successfully change my product code? > > I'm sure my kid was messing with it but won't own up to it. Thanks! > > I think the laptop is contacting Microsoft with the code I'm entering, and > Microsoft is rejecting it. How do I convince Microsoft my product code is > valid? |
| My System Specs |
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09-12-2008
| #3 (permalink) |
| | Re: Product Code Invalid after logging in Type this in a Command Prompt with Administrator rights: SLMGR.VBS -ipk Your_Product_Key Wait for the verification that the product key has been changed, then reboot. --- Pooc, Talisay City Cebu, Philippines http://daspicer.com "Just Guessing" <JustGuessing@xxxxxx> wrote in message news:4EB55A75-FAE1-41D6-B56D-877B233FC253@xxxxxx My kid has a Dell XPS laptop with Windows Vista Home Premium. For some reason, after logging in, a window appears indicating the product code is invalid for my version of Windows and it prompts me to enter a new code or purchase a new code. If I enter the product code from the Microsoft label on the bottom of the laptop, I get an error that the code is invalid. If I boot into safe mode without networking, I can log in successfully and I can see that the product code on the machine is not the same as the product code on the label. The laptop is almost a year old. How did this happen and how do I successfully change my product code? I'm sure my kid was messing with it but won't own up to it. Thanks! I think the laptop is contacting Microsoft with the code I'm entering, and Microsoft is rejecting it. How do I convince Microsoft my product code is valid? |
| My System Specs |
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09-12-2008
| #4 (permalink) |
| | Re: Product Code Invalid after logging in The only way I can get to a command prompt is if I boot into safe mode And I don't think the service runs in safe mode. I get an access denied error. "David A. Spicer" wrote: Quote: > Type this in a Command Prompt with Administrator rights: > > SLMGR.VBS -ipk Your_Product_Key > > Wait for the verification that the product key has been changed, then reboot. > --- > Pooc, Talisay City > Cebu, Philippines > http://daspicer.com > "Just Guessing" <JustGuessing@xxxxxx> wrote in message news:4EB55A75-FAE1-41D6-B56D-877B233FC253@xxxxxx > My kid has a Dell XPS laptop with Windows Vista Home Premium. For some > reason, after logging in, a window appears indicating the product code is > invalid for my version of Windows and it prompts me to enter a new code or > purchase a new code. If I enter the product code from the Microsoft label on > the bottom of the laptop, I get an error that the code is invalid. If I boot > into safe mode without networking, I can log in successfully and I can see > that the product code on the machine is not the same as the product code on > the label. The laptop is almost a year old. How did this happen and how do > I successfully change my product code? > > I'm sure my kid was messing with it but won't own up to it. Thanks! > > I think the laptop is contacting Microsoft with the code I'm entering, and > Microsoft is rejecting it. How do I convince Microsoft my product code is > valid? |
| My System Specs |
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