Bakup failed: failure in a volume shadow copy service operation

Attempting to make a complete system backup using Backup and Restore Center
in Windows Visa Ultimate (which I have done successfully before on a terabye
external hard drive) just failed, on the same drive, immediately. Here's the
error:

The backup failed. Failure in a Volume Shadow Copy Service operation.
(0x807800A1). Additional information: The writer experienced a
non-transient error. If the backup process is retired, the error is likely
to reoccur. (0x800423F4)

It was correct; it failed on retry. Help!
--
David Kirk

hello David,

May find some help on this Knowledge base Article

??? Come on, give a newbie a break. I'm afraid I don't get the insider joke
.... just need some help!
--
David Kirk


"Paul Montgomery" wrote:

Firstly,

David, the link that I posted was the only reference I could find to your error message and shadow copy hopefully there will be something there that will lead you to a solution.

Paul,

I think we're victims of the different etiquettes used for posting on the newsgroups and the Forums, I'm an ex newsgroup poster, from way back, now using the Vista Forums exclusively for posting, and so I will, when I remember , quote when replying to a post from a newsgroup. As the norm in Forum Posts is to not quote because the forum does this automatically, people replying from the forums will not quote.

Unless the link between the forum and the Microsoft communities can be made to automatically format replies correctly we will have to put up with the differences.

Hope this explains a little and I can assure you that SIW2 can talk and chew gum and probably juggle at the same time, it's just He/She Is used to and complying to a different etiquette to the usegroup one.

Well I guess I missed the boat on that one. Sorry to spark a culture war.
Now ... back to the beginning ... for me ... does anyone have any ideas how
to solve my problem (the one regarding ths shadow copy issue, not my lack of
forum/newsgroup expertise)? Should I be asking the question in another
newsgroup?
--
David Kirk


"Paul Montgomery" wrote:

David sorry to go off topic and there was nothing wrong with your etiquette and you are posting in a suitable group.

if you will bear with me I will see if I can locate any more specific information on your error, whatever the outcome I will post back as soon as I can, unfortunately your problem is not a common one so may take a few hours, thanks for your patience