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Vista - Vista crashes during defrag

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Old 10-09-2008   #1 (permalink)
Bradley


 
 

Vista crashes during defrag

Hello,

My laptop crashes as soon as the defrag finishes the analysis stage and
moves into the defrag stage. I ran a chkdsk and everything is fine. I think
it might have something to do with ReadyBoost and ReadyDrive. Anyone know
how tore solve this problem?

Thanks,
Bradley

My System SpecsSystem Spec
Old 10-09-2008   #2 (permalink)
Richard Urban


 
 

Re: Vista crashes during defrag

You are using a 3rd party defragmenter. What does its manufacturer have to
say about this?

--

Richard Urban
Microsoft MVP
Windows Desktop Experience


"Bradley" <Bradley@xxxxxx> wrote in message
news:69BD6FF4-15D2-48C4-BCE7-B650A42A9487@xxxxxx
Quote:

> Hello,
>
> My laptop crashes as soon as the defrag finishes the analysis stage and
> moves into the defrag stage. I ran a chkdsk and everything is fine. I
> think
> it might have something to do with ReadyBoost and ReadyDrive. Anyone know
> how tore solve this problem?
>
> Thanks,
> Bradley
My System SpecsSystem Spec
Old 10-09-2008   #3 (permalink)
LesleyO


 
 

Re: Vista crashes during defrag


"Bradley" <Bradley@xxxxxx> wrote in message
news:69BD6FF4-15D2-48C4-BCE7-B650A42A9487@xxxxxx
Quote:

> Hello,
>
> My laptop crashes as soon as the defrag finishes the analysis stage and
> moves into the defrag stage. I ran a chkdsk and everything is fine. I
> think
> it might have something to do with ReadyBoost and ReadyDrive. Anyone know
> how tore solve this problem?
>
> Thanks,
> Bradley
My System SpecsSystem Spec
Old 10-09-2008   #4 (permalink)
Bradley


 
 

Re: Vista crashes during defrag

I removed the 3rd party (diskeeper) to get it out of the equation.
Microsoft's defrag also causes the hard drive to stop responding and the
system to eventually lock up. (No BSOD since it just locks up and cant tell
windows about the error code, Vista just knows that it wasnt shutdown
properly.)

If I remove the new Intel Turbo Memory v1.7.0.1029 drivers (found at
http://www.intel.com/support/chipsets/itm/index.htm) completely and dont
install anything then I can defrag and no system crashes. I'm now almost
100% convinced this has to do with the Intel drivers and maybe the Intel
Turbo memory controller.

This is on a ThinkPad T61 laptop. Not sure if that provides any additional
help. Whats also noteworthy is when Vista starts up sometimes the computer
will just hang on the startup progress bar and I'll have to forecibly turn it
off then back on again. Repeatedly sometimes, but eventually it would boot.
Very randomly, about three times a week. Again, no Turbo Memory drivers, no
issues.

Now the turbo memory drivers also install the latest AHCI drivers, so they
could have some play in this also, but I doubt it.

Thanks,
Bradley

"Richard Urban" wrote:
Quote:

> You are using a 3rd party defragmenter. What does its manufacturer have to
> say about this?
>
> --
>
> Richard Urban
> Microsoft MVP
> Windows Desktop Experience
>
>
> "Bradley" <Bradley@xxxxxx> wrote in message
> news:69BD6FF4-15D2-48C4-BCE7-B650A42A9487@xxxxxx
Quote:

> > Hello,
> >
> > My laptop crashes as soon as the defrag finishes the analysis stage and
> > moves into the defrag stage. I ran a chkdsk and everything is fine. I
> > think
> > it might have something to do with ReadyBoost and ReadyDrive. Anyone know
> > how tore solve this problem?
> >
> > Thanks,
> > Bradley
>
>
My System SpecsSystem Spec
Old 10-09-2008   #5 (permalink)
Richard Urban


 
 

Re: Vista crashes during defrag

It seems to me that Intel has had more than their fair share of driver
problems over the years, especially with their application accelerator.

--

Richard Urban
Microsoft MVP
Windows Desktop Experience


"Bradley" <Bradley@xxxxxx> wrote in message
news:9D908F20-B1ED-44E6-BCE1-7B29166DDC49@xxxxxx
Quote:

>I removed the 3rd party (diskeeper) to get it out of the equation.
> Microsoft's defrag also causes the hard drive to stop responding and the
> system to eventually lock up. (No BSOD since it just locks up and cant
> tell
> windows about the error code, Vista just knows that it wasnt shutdown
> properly.)
>
> If I remove the new Intel Turbo Memory v1.7.0.1029 drivers (found at
> http://www.intel.com/support/chipsets/itm/index.htm) completely and dont
> install anything then I can defrag and no system crashes. I'm now almost
> 100% convinced this has to do with the Intel drivers and maybe the Intel
> Turbo memory controller.
>
> This is on a ThinkPad T61 laptop. Not sure if that provides any additional
> help. Whats also noteworthy is when Vista starts up sometimes the
> computer
> will just hang on the startup progress bar and I'll have to forecibly turn
> it
> off then back on again. Repeatedly sometimes, but eventually it would
> boot.
> Very randomly, about three times a week. Again, no Turbo Memory drivers,
> no
> issues.
>
> Now the turbo memory drivers also install the latest AHCI drivers, so they
> could have some play in this also, but I doubt it.
>
> Thanks,
> Bradley
>
> "Richard Urban" wrote:
>
Quote:

>> You are using a 3rd party defragmenter. What does its manufacturer have
>> to
>> say about this?
>>
>> --
>>
>> Richard Urban
>> Microsoft MVP
>> Windows Desktop Experience
>>
>>
>> "Bradley" <Bradley@xxxxxx> wrote in message
>> news:69BD6FF4-15D2-48C4-BCE7-B650A42A9487@xxxxxx
Quote:

>> > Hello,
>> >
>> > My laptop crashes as soon as the defrag finishes the analysis stage and
>> > moves into the defrag stage. I ran a chkdsk and everything is fine. I
>> > think
>> > it might have something to do with ReadyBoost and ReadyDrive. Anyone
>> > know
>> > how tore solve this problem?
>> >
>> > Thanks,
>> > Bradley
>>
>>
My System SpecsSystem Spec
Old 10-10-2008   #6 (permalink)
Bradley


 
 

Re: Vista crashes during defrag

Hi Rich,

I havent had much issues with Intel drivers until this ReadyBoost &
ReadyDrive came into the picture. Do you know if there is someone out ther
who would be willing to figure out the problem? I dont mind assisting with
the troubleshooting. I was thinking either Microsoft or Intel.

I just dont want to spin my wheels with someone who is not that technical
looking up knowledge base articles on stuff that I have already tried.

Thanks,
Bradley

"Richard Urban" wrote:
Quote:

> It seems to me that Intel has had more than their fair share of driver
> problems over the years, especially with their application accelerator.
>
> --
>
> Richard Urban
> Microsoft MVP
> Windows Desktop Experience
>
>
> "Bradley" <Bradley@xxxxxx> wrote in message
> news:9D908F20-B1ED-44E6-BCE1-7B29166DDC49@xxxxxx
Quote:

> >I removed the 3rd party (diskeeper) to get it out of the equation.
> > Microsoft's defrag also causes the hard drive to stop responding and the
> > system to eventually lock up. (No BSOD since it just locks up and cant
> > tell
> > windows about the error code, Vista just knows that it wasnt shutdown
> > properly.)
> >
> > If I remove the new Intel Turbo Memory v1.7.0.1029 drivers (found at
> > http://www.intel.com/support/chipsets/itm/index.htm) completely and dont
> > install anything then I can defrag and no system crashes. I'm now almost
> > 100% convinced this has to do with the Intel drivers and maybe the Intel
> > Turbo memory controller.
> >
> > This is on a ThinkPad T61 laptop. Not sure if that provides any additional
> > help. Whats also noteworthy is when Vista starts up sometimes the
> > computer
> > will just hang on the startup progress bar and I'll have to forecibly turn
> > it
> > off then back on again. Repeatedly sometimes, but eventually it would
> > boot.
> > Very randomly, about three times a week. Again, no Turbo Memory drivers,
> > no
> > issues.
> >
> > Now the turbo memory drivers also install the latest AHCI drivers, so they
> > could have some play in this also, but I doubt it.
> >
> > Thanks,
> > Bradley
> >
> > "Richard Urban" wrote:
> >
Quote:

> >> You are using a 3rd party defragmenter. What does its manufacturer have
> >> to
> >> say about this?
> >>
> >> --
> >>
> >> Richard Urban
> >> Microsoft MVP
> >> Windows Desktop Experience
> >>
> >>
> >> "Bradley" <Bradley@xxxxxx> wrote in message
> >> news:69BD6FF4-15D2-48C4-BCE7-B650A42A9487@xxxxxx
> >> > Hello,
> >> >
> >> > My laptop crashes as soon as the defrag finishes the analysis stage and
> >> > moves into the defrag stage. I ran a chkdsk and everything is fine. I
> >> > think
> >> > it might have something to do with ReadyBoost and ReadyDrive. Anyone
> >> > know
> >> > how tore solve this problem?
> >> >
> >> > Thanks,
> >> > Bradley
> >>
> >>
>
>
My System SpecsSystem Spec
Old 10-10-2008   #7 (permalink)
Richard Urban


 
 

Re: Vista crashes during defrag

For any defragmenter to operate you need at least 15-20% free space on the
partition. If you don't have that much available the defragmenter will
choke.

Just hope that someone jumps in here that has had the exact same problem as
you and has found a fix for it. I can't help you except in generalities.

--

Richard Urban
Microsoft MVP
Windows Desktop Experience


"Bradley" <Bradley@xxxxxx> wrote in message
news:553ADA53-E338-473A-AA5B-7BA2C8817C6A@xxxxxx
Quote:

> Hi Rich,
>
> I havent had much issues with Intel drivers until this ReadyBoost &
> ReadyDrive came into the picture. Do you know if there is someone out
> ther
> who would be willing to figure out the problem? I dont mind assisting
> with
> the troubleshooting. I was thinking either Microsoft or Intel.
>
> I just dont want to spin my wheels with someone who is not that technical
> looking up knowledge base articles on stuff that I have already tried.
>
> Thanks,
> Bradley
>
> "Richard Urban" wrote:
>
Quote:

>> It seems to me that Intel has had more than their fair share of driver
>> problems over the years, especially with their application accelerator.
>>
>> --
>>
>> Richard Urban
>> Microsoft MVP
>> Windows Desktop Experience
>>
>>
>> "Bradley" <Bradley@xxxxxx> wrote in message
>> news:9D908F20-B1ED-44E6-BCE1-7B29166DDC49@xxxxxx
Quote:

>> >I removed the 3rd party (diskeeper) to get it out of the equation.
>> > Microsoft's defrag also causes the hard drive to stop responding and
>> > the
>> > system to eventually lock up. (No BSOD since it just locks up and cant
>> > tell
>> > windows about the error code, Vista just knows that it wasnt shutdown
>> > properly.)
>> >
>> > If I remove the new Intel Turbo Memory v1.7.0.1029 drivers (found at
>> > http://www.intel.com/support/chipsets/itm/index.htm) completely and
>> > dont
>> > install anything then I can defrag and no system crashes. I'm now
>> > almost
>> > 100% convinced this has to do with the Intel drivers and maybe the
>> > Intel
>> > Turbo memory controller.
>> >
>> > This is on a ThinkPad T61 laptop. Not sure if that provides any
>> > additional
>> > help. Whats also noteworthy is when Vista starts up sometimes the
>> > computer
>> > will just hang on the startup progress bar and I'll have to forecibly
>> > turn
>> > it
>> > off then back on again. Repeatedly sometimes, but eventually it would
>> > boot.
>> > Very randomly, about three times a week. Again, no Turbo Memory
>> > drivers,
>> > no
>> > issues.
>> >
>> > Now the turbo memory drivers also install the latest AHCI drivers, so
>> > they
>> > could have some play in this also, but I doubt it.
>> >
>> > Thanks,
>> > Bradley
>> >
>> > "Richard Urban" wrote:
>> >
>> >> You are using a 3rd party defragmenter. What does its manufacturer
>> >> have
>> >> to
>> >> say about this?
>> >>
>> >> --
>> >>
>> >> Richard Urban
>> >> Microsoft MVP
>> >> Windows Desktop Experience
>> >>
>> >>
>> >> "Bradley" <Bradley@xxxxxx> wrote in message
>> >> news:69BD6FF4-15D2-48C4-BCE7-B650A42A9487@xxxxxx
>> >> > Hello,
>> >> >
>> >> > My laptop crashes as soon as the defrag finishes the analysis stage
>> >> > and
>> >> > moves into the defrag stage. I ran a chkdsk and everything is fine.
>> >> > I
>> >> > think
>> >> > it might have something to do with ReadyBoost and ReadyDrive.
>> >> > Anyone
>> >> > know
>> >> > how tore solve this problem?
>> >> >
>> >> > Thanks,
>> >> > Bradley
>> >>
>> >>
>>
>>
My System SpecsSystem Spec
Old 10-11-2008   #8 (permalink)
Bradley


 
 

Re: Vista crashes during defrag

Hi Rich,

Yeah, I'm hoping also. I have 49% free space on a 320gb 7400RPM Seagate
Momentus hard drive. I have more info now and I think I found the exact
cause! So, now I am running with ReadyBoost enabled and ReadyDrive disabled
and using the original drivers for the hard drive that came with Microsoft
Vista. The culprit is definitely in the drivers for the SATA AHCI disk
controller and not the Intel Turbo Memory on my T61.

Maybe that will help someone figure out my problem?

Thanks,
Bradley

"Richard Urban" wrote:
Quote:

> For any defragmenter to operate you need at least 15-20% free space on the
> partition. If you don't have that much available the defragmenter will
> choke.
>
> Just hope that someone jumps in here that has had the exact same problem as
> you and has found a fix for it. I can't help you except in generalities.
>
> --
>
> Richard Urban
> Microsoft MVP
> Windows Desktop Experience
>
My System SpecsSystem Spec
Old 10-11-2008   #9 (permalink)
Bradley


 
 

Re: Vista crashes during defrag

Hi Paul,

I'm interested in figuring out the problem. I'm not your typical end-user.
I've already replaced hardare compontents and have narrowed it down to a
software issue. I've also recently determined it is not the Turbo Memory
drivers, instead, it must be the new sata controller drivers that are from
Intel.

I'm not getting BSOD's so there is nothing logged. Instead I've had to
resort to the pre-windows 2000 trouble-shooting methods of trial/error.

Thanks,
Bradley

"Paul Montgomery" wrote:
Quote:

>
> You've already found that uninstalling the turbo memory drivers STOPS
> the problem.
>
> What MORE do you need to know!?
>
> That would certainly be enough to convince MOST troubleshooters that
> the problem has been found/fixed.
>
My System SpecsSystem Spec
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