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Vista - Non functioning DVD-RW under Vista Home Basic 64

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Old 10-16-2008   #1 (permalink)
Siddoogie


 
 

Non functioning DVD-RW under Vista Home Basic 64

I'm working on a system using this drive, Lite-On DH 20A 4P 04. The drive
had been working well until about a month ago. The owner reported that the
drive suddenly didn't work. In Device Manager the drive is shown with a
yellow triangle and an exclamation mark in it. In Properties is the
following message, "Windows cannot load the device drivers for this
hardware. The driver maybe corrupted or missing." The OS is Windows Vista
Home Basic 64. I've tried different drives and got the same message. I've
switched ribbon cables. Same message. I've tried System Restore with no
success. When I place the Vista Disk in the drive and boot from the drive,
it loads Windows. Are you aware of any drivers or updates or solutions to
correct this problem? Thank You.

My System SpecsSystem Spec
Old 10-16-2008   #2 (permalink)
Patrick Keenan


 
 

Re: Non functioning DVD-RW under Vista Home Basic 64


"Siddoogie" <siddoogie@xxxxxx> wrote in message
news:Xns9B39E35B1EA72siddoogieaimcom@xxxxxx
Quote:

> I'm working on a system using this drive, Lite-On DH 20A 4P 04. The drive
> had been working well until about a month ago. The owner reported that
> the
> drive suddenly didn't work. In Device Manager the drive is shown with a
> yellow triangle and an exclamation mark in it. In Properties is the
> following message, "Windows cannot load the device drivers for this
> hardware. The driver maybe corrupted or missing." The OS is Windows
> Vista
> Home Basic 64. I've tried different drives and got the same message.
> I've
> switched ribbon cables. Same message. I've tried System Restore with no
> success. When I place the Vista Disk in the drive and boot from the
> drive,
> it loads Windows. Are you aware of any drivers or updates or solutions to
> correct this problem? Thank You.
When you say that if you put the Vista disk oin the drive and boot, Windows
loads, do you mean that Vista launches or Setup launches?

If you are booted into Vista, you're not booting from the DVD. The boot is
failing from DVD and is being passed to the hard disk.

Try replacing that drive, or pop it into another system and see if it works
there. If it doesn't, replace it. Where I am, DVD/RW drives are around
$30. It's not worth spending a lot of time on this.

HTH
-pk

My System SpecsSystem Spec
Old 10-16-2008   #3 (permalink)
Peter Foldes


 
 

Re: Non functioning DVD-RW under Vista Home Basic 64

See the following
http://support.microsoft.com/default.aspx/kb/929461

If the above does not fix it then use this below
http://support.microsoft.com/default...b;en-us;314060

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Siddoogie" <siddoogie@xxxxxx> wrote in message news:Xns9B39E35B1EA72siddoogieaimcom@xxxxxx
Quote:

> I'm working on a system using this drive, Lite-On DH 20A 4P 04. The drive
> had been working well until about a month ago. The owner reported that the
> drive suddenly didn't work. In Device Manager the drive is shown with a
> yellow triangle and an exclamation mark in it. In Properties is the
> following message, "Windows cannot load the device drivers for this
> hardware. The driver maybe corrupted or missing." The OS is Windows Vista
> Home Basic 64. I've tried different drives and got the same message. I've
> switched ribbon cables. Same message. I've tried System Restore with no
> success. When I place the Vista Disk in the drive and boot from the drive,
> it loads Windows. Are you aware of any drivers or updates or solutions to
> correct this problem? Thank You.
My System SpecsSystem Spec
Old 10-17-2008   #4 (permalink)
Ken Blake, MVP


 
 

Re: Non functioning DVD-RW under Vista Home Basic 64

On Thu, 16 Oct 2008 21:20:54 -0500, Siddoogie <siddoogie@xxxxxx>
wrote:
Quote:

> I'm working on a system using this drive, Lite-On DH 20A 4P 04. The drive
> had been working well until about a month ago. The owner reported that the
> drive suddenly didn't work. In Device Manager the drive is shown with a
> yellow triangle and an exclamation mark in it. In Properties is the
> following message, "Windows cannot load the device drivers for this
> hardware. The driver maybe corrupted or missing." The OS is Windows Vista
> Home Basic 64. I've tried different drives and got the same message. I've
> switched ribbon cables. Same message. I've tried System Restore with no
> success. When I place the Vista Disk in the drive and boot from the drive,
> it loads Windows.

Referring to your last sentence, if that's the case, you probably have
the boot order in the BIOS set to have the hard drive boot before the
CD/DVD drive.

If I'm wrong about that, either the drive has a problem or your Vista
DVD does.

--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup
My System SpecsSystem Spec
Old 10-19-2008   #5 (permalink)
Plato


 
 

Re: Non functioning DVD-RW under Vista Home Basic 64

Siddoogie wrote:
Quote:

>
> I'm working on a system using this drive, Lite-On DH 20A 4P 04. The drive
> had been working well until about a month ago. The owner reported that the
> drive suddenly didn't work. In Device Manager the drive is shown with a
Then try putting in a known good drive and see what happens.

You're working on a system as you say, then please keep the parts you
need to fix problems handy.

--
http://www.bootdisk.com/


My System SpecsSystem Spec
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