The control panel opens fine. I can access all items in the control panel
except "Network and sharing center" and the "User accounts" (I can't access this sections via the taskbar either).
What happens when I open one of the two items is I get a popup saying the
following; WINDOWS EXPLORER HAS STOPPED WORKING.
I used to be able to access these items. And one day, I just coulodn't anymore...
Anyone knows how to solve this? Thanks.
I'm using Vista Ultimate x64
Can't access "Network and Sharing Center" nor "User Accounts"
- 17 Oct 2008 #1My System Specs
Can't access "Network and Sharing Center" nor "User Accounts"
- 17 Oct 2008 #2
Post No Evil ;)
Join Date : Jul 2008 Newport, South Wales, UK Posts : 1,683 Windows 7 RC x64 Vista HP x86 Local Time: 02:02 AM
My System SpecsRe: Can't access "Network and Sharing Center" nor "User Accounts"
Hi newbie,
how long ago was "one Day" if it's not too long you could try a system restore to a date before the problem,
System Restore - How to - Vista Forums
if this dosen't work try a sytem file check
System Files - SFC Command - Vista Forums
as a last resort there is a repair install
Repair Install For Vista
Hope this helps , post back if you have any other questions
- 17 Oct 2008 #3My System Specs
Re: Can't access "Network and Sharing Center" nor "User Accounts"
Sorry, I could have made it more clear. It has been a few months now, since I can't enter those items.
- 17 Oct 2008 #4
Post No Evil ;)
Join Date : Jul 2008 Newport, South Wales, UK Posts : 1,683 Windows 7 RC x64 Vista HP x86 Local Time: 02:02 AM
My System SpecsRe: Can't access "Network and Sharing Center" nor "User Accounts"
Hi Newbie,
Ok then that eliminates option 1
try the system file check and see if it finds anything
- 18 Oct 2008 #5My System Specs
Re: Can't access "Network and Sharing Center" nor "User Accounts"
I tried to run the SFC on an Administrator Console. I get the following error: "Windows Resource Protection could not start the repair service."
- 18 Oct 2008 #6My System Specs
Re: Can't access "Network and Sharing Center" nor "User Accounts"
OK. Instead of running an administrator console from a shortuct (that made the first path of the console be C:\Windows\system32), I've run the console from the Start Menu (that goes to C:\Users\<myUserName>).
Running sfc \scannow from there worked...
According to the log, the file "shigna.dll" is corrupt:
Although there are four entries, am I right to assume that the error is in only one "shigna.dll" file?Code:2008-10-18 12:24:29, Info CSI 00000173 [SR] Cannot repair member file [l:20{10}]"shgina.dll" of Microsoft-Windows-shgina, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch 2008-10-18 12:24:31, Info CSI 00000175 [SR] Cannot repair member file [l:20{10}]"shgina.dll" of Microsoft-Windows-shgina, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch 2008-10-18 12:35:15, Info CSI 0000032e [SR] Cannot repair member file [l:20{10}]"shgina.dll" of Microsoft-Windows-shgina, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch 2008-10-18 12:35:15, Info CSI 00000333 [SR] Cannot repair member file [l:20{10}]"shgina.dll" of Microsoft-Windows-shgina, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
- 18 Oct 2008 #7My System Specs
Re: Can't access "Network and Sharing Center" nor "User Accounts"
OK. I replaced the shigna.dll file with a non-corrupt one (grab it here). All is working now. Thanks for the help.
- 24 Nov 2008 #8My System Specs
Re: Can't access "Network and Sharing Center" nor "User Accounts"
Hi All, Two months ago, after performing a system restore (using ThinkVantage [I am using a Thinkpad]) on my Vista 32 operating system, I encountered the same problem: I can no longer access user account control, network and sharing centre, and, equally, windows update. I have tried running sfc /scannow, but it gets to 76% and tells me Windows Resource Protection could not perform the requested operation. Then Windows Modules stop working. any ideas what i can try next? cheers, lacfadio
- 24 Nov 2008 #9My System Specs
Re: Can't access "Network and Sharing Center" nor "User Accounts"
I'm pretty sure I could access Windows Update, when I had this problem. And I too was using a Thinkpad (T61p, actually).
Can't access "Network and Sharing Center" nor "User Accounts" problems?
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