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| | #1 (permalink) |
| | Script Must Be Enabled Error But It Is Enabled I'm a freelance IT Technician and I support small businesses users. A business user is getting the following error when he logs in to his company web mail and tries to reply to an email "To use microsoft web access script must be enabled on your browser. For information on how to enable the script consult the help for you browser. If it does not activate contact Microsoft." The user is running IE7 on Vista Ultimate SP1 plus latest updates. I have checked his web browser and "Run ActiveX Controls and Plug-ins" is enabled & he has latest Java runtime installed. I have tried enabling "Initialize and script ActiveX controls not marked as safe .." and "Download Unsigned ActiveX controls" but he still gets the same error. I have also tried reducing his security level for the Internet Zone from Medium-high to Medium but this hasn't helped. Can anyone advise? |
My System Specs![]() |
| | #2 (permalink) |
| | Re: Script Must Be Enabled Error But It Is Enabled 'Active scripting' would also need to be set to 'enable' in 'Scripting' section in that list of security options. Any installed security software can also stop scripts from running. -- Jon "Dell Boy" <Dell Boy@xxxxxxam> wrote in message news:B6008574-982C-4E3E-A638-287DDBC24252@xxxxxx Quote: > I'm a freelance IT Technician and I support small businesses users. > > A business user is getting the following error when he logs in to his > company web mail and tries to reply to an email "To use microsoft web > access > script must be enabled on your browser. For information on how to enable > the > script consult the help for you browser. If it does not activate contact > Microsoft." > > The user is running IE7 on Vista Ultimate SP1 plus latest updates. I have > checked his web browser and "Run ActiveX Controls and Plug-ins" is enabled > & > he has latest Java runtime installed. > > I have tried enabling "Initialize and script ActiveX controls not marked > as > safe .." and "Download Unsigned ActiveX controls" but he still gets the > same > error. I have also tried reducing his security level for the Internet Zone > from Medium-high to Medium but this hasn't helped. > > Can anyone advise? |
My System Specs![]() |
| | #3 (permalink) |
| | Re: Script Must Be Enabled Error But It Is Enabled Sorry, missed out that Active Scripting and Allow Scripting Of Aplets are both enabled. "Jon" wrote: Quote: > 'Active scripting' would also need to be set to 'enable' in 'Scripting' > section in that list of security options. > > Any installed security software can also stop scripts from running. > > > -- > Jon > > > "Dell Boy" <Dell Boy@xxxxxxam> wrote in message > news:B6008574-982C-4E3E-A638-287DDBC24252@xxxxxx Quote: > > I'm a freelance IT Technician and I support small businesses users. > > > > A business user is getting the following error when he logs in to his > > company web mail and tries to reply to an email "To use microsoft web > > access > > script must be enabled on your browser. For information on how to enable > > the > > script consult the help for you browser. If it does not activate contact > > Microsoft." > > > > The user is running IE7 on Vista Ultimate SP1 plus latest updates. I have > > checked his web browser and "Run ActiveX Controls and Plug-ins" is enabled > > & > > he has latest Java runtime installed. > > > > I have tried enabling "Initialize and script ActiveX controls not marked > > as > > safe .." and "Download Unsigned ActiveX controls" but he still gets the > > same > > error. I have also tried reducing his security level for the Internet Zone > > from Medium-high to Medium but this hasn't helped. > > > > Can anyone advise? > |
My System Specs![]() |
| | #4 (permalink) |
| | Re: Script Must Be Enabled Error But It Is Enabled "Dell Boy" <Dell Boy@xxxxxxam> wrote in message news 12BB561-1C9A-426F-B122-9AEDEAE0E3FF@xxxxxxQuote: > Sorry, missed out that Active Scripting and Allow Scripting Of Aplets are > both enabled. > I'd try the Internet Explorer 'reset to default' buttons on both the Security and Advanced tabs - and if that still doesn't do the trick then I'd suspect other software that's installed. -- Jon |
My System Specs![]() |
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