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| | #1 (permalink) |
| Vista Home Premium 32bit. | My 084uapqy.exe stops working help!!!!!! My 084uapqy.exe stops working evry 13mins and I get a pop up. I would really like to know how to fix this problem. I can't find any info about it posted online. |
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| | #2 (permalink) |
| | Re: My 084uapqy.exe stops working help!!!!!! kenny1134 wrote: Quote: > > -My 084uapqy.exe stops working evry 13mins and I get a pop up. > I would really like to know how to fix this problem. I can't find any > info about it posted online. - > > you don't get any hits for a file name on Google, chances are high that it is a malware file. Go through these general malware removal steps systematically - http://www.elephantboycomputers.com/...moving_Malware Include scanning with David Lipman's Multi_AV and follow instructions to do all scans in Safe Mode. Please see the special Notes regarding using Multi_AV in Vista. http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions http://tinyurl.com/yoeru3 - download link and more instructions You can also check to see if there are targeted removal steps for your malware here: Bleeping Computer removal how-to's - http://www.bleepingcomputer.com/forums/forum55.html When all else fails, get guided help. Choose one of the specialty forums listed at the first link. Register and read its posting FAQ. PLEASE DO NOT POST LOGS IN THE MS NEWSGROUPS. If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad). Please be aware that not all local shops are skilled at removing malware and even if they are, your computer may be so infested that Windows will need to be clean-installed. If possible, have all your data backed up before you take the machine into a shop. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ |
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